Rated 4.5 out of 5 by 141
Rated 5.0 out of 5.0 by holiday100 Fantastic stay!!!!!!!!!!!!!!!!!!!!!!!!!
For several years now I've stayed at the Oldbury Birmingham Holiday Inn (M5 jct2) Every single stay has been amazing! The staff couldn't be kinder more helpful and so friendly! The Manager James is so nice and I feel as if they are family to me now after all the visits there! This year I have stayed there several times as I have a close relative in Kidderminster who is terminally ill and I like to get down to see him and his wife, my cousin to support them through these trying worrying times. I look on line for the dates I desire but usually then ring straight through to the hotel and book my stay. I have a particular 'back' room that is quiet and away from the lift where late night fellow guests can sometimes be noisy arriving back. I'm 'always' telling family and friends of what good value the Holiday Inns are and particular this one at Oldbury. I always give it top marks for 'EVERYTHING' The food is excellent, nicely presented, plentyful and hot! The variety is also excellent! In all NO WHERE ELSE IS AS GOOD AS THE OLDBURY HOLIDAY INN!!!!!!!!!!!!!!!!!!!! A big thank you to all the staff for making my stays so comfortable and enjoyable! I also, being a disabled driver appreciate the disabled bays at this hotel and usually manage to park near to the entrance which helps me a great deal!
08 December 2012
Rated 4.0 out of 5.0 by Jonny28 Small Televisions
The televisions in the room were old portables, this didnt really leave me inclined to buy any films as they wouldnt be great to watch. i suggest you buy some new flatscreens to ensure that the viewing experience would be better and then maybe more people would buy films from your service.
22 November 2012
Rated 4.0 out of 5.0 by Debs12 Good customer service
I stay at least once a month at the Holiday Inn Express Oldbury and each time the staff are very courteous and welcoming. Room is clean and comfortable. Enjoyable stay.
21 November 2012
Rated 5.0 out of 5.0 by colinbee Warm welcome but sagging bed
Very warm welcome with a very pleasant room. Design of en suite shower room is simple but also innovative allowing the toilet to be separated from or integrated with other facilities.
Sadly the bed dipped badly in the middle.
18 November 2012
Rated 5.0 out of 5.0 by pbgv2 Fantastic
As usual, Holiday Inn Express proved to be an excellent choice for comfort and convenience. Staff couldnt have been more friendly and my dogs seemed to enjoy the experience too!
05 November 2012
Rated 3.0 out of 5.0 by HappyFamily Value for money when on offer
Verdicts: Situated at convenience location close to M5 J2, lots of car parking spaces, clean & tidy bedroom. hair dryer, kettle, tv (old shape tv) in room, good breakfast arrangement,
Sofa bed was poor in most bedrooms. some bedrooms' mattress getting very old & can feel the spring when sleeping.
04 November 2012
Rated 5.0 out of 5.0 by Sophiegracex Good hotel
Booked last minute a double room which we got, was two single beds pushed together which wasn't so great but better than two singles separate! Staff were very friendly and helpful, breakfast was nice. Went to the NEC and wasn't that far away. Great value for money.
03 November 2012
Rated 4.0 out of 5.0 A good value hotel for an overnight stop
Stayed for one night with my young daughter and was very pleased with the hotel. It was exceptional value, clean, well maintained with a good buffet breakfast provided. We didn't use the hotel restaurant on the evening we stayed as we wanted to eat a little earlier, but there is a good value pub/restaurant just next door. The only slight complaint that I had was that we had quite a lot of noise from the room upstairs ( sounded like kids jumping & running around ) but it did quieten down after 9pm. Very friendly staff, and it felt safe and secure. Would use again
03 November 2012
Rated 5.0 out of 5.0 by supertrooper great hotel
my wife and i have stayed here several times and have never had any reasons to complain. the staff are 1st class, nothing is too much trouble. the rooms are always spotless as is the rest of the hotel. there is an excellent breakfast with plenty of choices.i would reccomend this hotel every time.
03 November 2012
Rated 5.0 out of 5.0 by sandy54 great staff
great staff very friendly, room very comfortable & clean, only problem we felt was that the breakfast room is not large enough it was very busy both mornings & had difficulty getting a seat came down twice to look on the second day both times very busy people waiting for seats! apart from that very enjoyable stay!
03 November 2012
Rated 1.0 out of 5.0 by Picard great staff very helpful but very uncomfortable bed
When you have old cheap beds where u slide into the middle just makes it an unpleasant experience and not worth the cost . In fact not worth the cost whatever the cost.
25 October 2012
Rated 5.0 out of 5.0 by jcnelson October Stay
Staff was extremely helpful and facilities were more than adequate.
15 October 2012
Rated 5.0 out of 5.0 by sid007 Behind every company is Great Staff
I stayed in this hotel for 3 days and it was very hard to fault. Very clean room, great selection for breakfast free parking. when something did go wrong it was put right in seconds. Very frendly staff great asset to the holiday inn chain keep up the great work
05 October 2012