Rated 4.4 out of 5 by 140
Rated 4.0 out of 5.0 by MBPCM COLD FOOD
IT IS A GREAT SHAME THAT THE CHEF COOKS A MEAL THAT LOOKS GREAT ON THE PLATE BUT ARRIVES AT THE TABLE COLD. NO REAL APOLOGY JUST "IT'S NOT MY FAULT" FROM THE SERVER. I WOULD HAVE HAPPILY WAITED FOR A FRESH HOT MEAL BUT WALKED TWO DOORS DOWN THE ROAD AND PICKED UP A DELICIOUS FRESHLY COOKED TAKE AWAY PIZZA.
18 August 2014
Rated 5.0 out of 5.0 by sanj68 Amazing Hotel !!!!
We stayed in this hotel for 3 nights visiting Cadbury World, West Midlands Safari Park and Warwick Castle and I must say the whole family was really impressed by the staff including James, Kate and the rest of the team who made our stay very comfortable.
The Hotel room was much better then we had expected and the rooms were very comfortable, clean and well laid out.
We will definitely be coming to this Hotel again for future visits and if anyone is looking for a great location to visit the attractions in the Midlands I would suggest try this Hotel.
Well done to all the team !!!!!
17 August 2014
Rated 4.0 out of 5.0 by mpd900 Watch out for the noisy air conditioned room 512
I have stayed at this hotel several times and it is modern, clean and the staff are great. However you need to watch out for the room which is below the main air conditioning 512 as the vibration occasionally kicks in and could disturb your sleep. I was fortunate as I noticed the noise as soon as I got to the room so they switched me to the disabled room across the hall. This disabled room has a TV that needs tunuing in to all the channels, perhaps people with disabilities only watch bbc tv!!
Still the hotel is my choice when staying in Birmingham as it has great staff, good access, great parking and a nice indian restaurant within 30 yards.
I have only discovered the issues above due to the numerous times I have and will continue to book this hotel.
17 August 2014
Rated 5.0 out of 5.0 by Cherry1234567 Enjoyable stay
Very pleasant stay at hotel. I was very surprised that the hotel was older than it look. Staff were very friendly and the hotel was quite despite being on a main road.
Would definitely consider staying in this hotel again.
14 August 2014
Rated 5.0 out of 5.0 by 1coach2020 excellent value
We spent 13 days traveling through Paris, all of England and then over to Ireland. This hotel was the best one we stayed in and the price was also the best. The best croissants and chocolate pains where served here and trust me we had tried several other places! The bathrooms were like new. My only question would be, why are there no washclothes? Had a throw-away type in Paris and then none for the rest of the trip. Must be just an American thing??
10 August 2014
Rated 5.0 out of 5.0 by jandnan Very pleased.
We booked the room in May and when i rang to confirm it a few days before arrival was told that the booking had been cancelled! by whom I do not know - anyhow I was able to re-book (luckily as train tickets were already booked). So was very pleasantly suprised to see it was a very nice place to stay - very clean and staff were most helpful. I would have liked bacon with my breakfast but thats personal choice plenty of scrambled eggs, beans sausages(very bland tasting) cereals and fruit - so no one went hungry. Very enjoyable stay and well worth the money.
09 August 2014
Rated 5.0 out of 5.0 by Kellycool82 Drayton Manor Weekend Family of three
Excellent overall service. Made to feel, welcome, comfortable and had an enjoyable stay for our three year old's birthday. Highly recommend and would stay again.
One staff member was embarrassed by a manager in front of customers, which I did not agree with, however my partner helped to resolve the simple issue.
07 August 2014
Rated 4.0 out of 5.0 by iffybee Very nice hotel
Hotel was very nice compared to other holiday inn expresses. Mathew at front desk provided fantastic customer service. Only thing I would fault was the poor selection of breakfast and the tables not bring clean.
03 August 2014