Rated 4.4 out of 5 by 225
Rated 5.0 out of 5.0 by purpleval Helpful staff and comfy beds
All the staff smiled and went out of their way to be helpful. They treated our grandson with respect and kindness. Beds were really comfortable with snuggly duvets and lovely pillows.
27 March 2015
Rated 5.0 out of 5.0 by mandymoopoo Cleanliness of hotel
You're always a little concerned whether the hotel room will be clean. It was immaculate! extremely clean room and bathroom. Reception staff very friendly. We arrived late and hadn't eaten it was a Sunday evening at first we were told there was an Indian restaurant next door but we didn't fancy that and didn't fancy driving somewhere as we'd been on the road a long time. A lady on reception told me that as it was a Sunday and the hotel restaurant is closed we could phone a local chinese for delivery to the hotel which was fab, just what we fancied. Plus we could eat it in the bar area...beer and chinese win win situation.
We've noted this hotel to stay again on our business trip next year!
26 March 2015
Rated 4.0 out of 5.0 by bigbob100 NEC Trade Show
Good Little hotel. Very Clean and Modern Rooms, A good Place to relax after a day on your feet at a Trade show.
Although heading down to breakfast towards the end of the service, everything was still fully stocked and we didn't feel as though we went without.
Would recommend this hotel and would stay here again.
24 March 2015
Rated 5.0 out of 5.0 by Mattyb44 Great location and rooms
Breakfast was good. Welcoming staff. Parking costs which is a shame. Rooms clean and spacious enough. Good value for money.
17 March 2015
Rated 2.0 out of 5.0 by PeterandJackie Grummpy Staff
When I walked in and was met by reception staff I felt like going home again. Poor
09 March 2015
Rated 4.0 out of 5.0 by CBF1966 Ideal for business travellers
The staff were friendly, attentive and able/willing to sort out any issues at the time and had good local knowledge.
A clean, quiet and well proportioned room with plenty of electrical outlets and desk space for business work.
03 March 2015
Rated 1.0 out of 5.0 by Collette87 Choose an alternative
I have to say this is the worst Holiday Inn I've ever stayed in! Usually the Holiday Inn chain is my preferred choice whenever I need to book an overnight stop over, however now I will always reconsider! Booked this hotel as it was convenient from travelling down from Manchester before a flight and Birmingham International airport. Upon arrival we could of enter the car park and when we did manage to do so, there were no free parking spaces (then followed the trauma of not being able to exit to find an alternative!).
Finally in and given a key to our room, my boyfriend and I were presented with a twin room with a fixed bedside table in between the beds, with no way of pushing these together. Certainly not ideal, and immediately wished I'd booked an alternative hotel in the area for the money we paid to stay over.
Finally, the air conditioning remained on all night long and we were unable to turn this off or up, both of us suffered a sleepless night and an awful flight the next morning... Great start to the holiday. Never again.
02 March 2015
Rated 5.0 out of 5.0 by Philthefunnel Great staff - excellent location
Staff very helpful and courteous. Always happy to help and very attentive.
Breakfast was excellent and the use of the hotel was great - there were no other guests so it was very quiet.
One let down was that the burger was overcooked and was quite dry but a minor niggle for an overall excellent hotel
02 March 2015