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Rated 4.5 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Highly recommended Excellent hotel at a reasonable price with good parking facilities. Clean well-kept comfort -able room in pristine condition. Better than many 5 star hotels. Helpful, friendly staff - particularly Pat and Katy who made sure we had something to eat even though we had missed breakfast. Criticisms? Made breakfast times clearer by using larger print in the rather small information booklet.! Also, make it easier to find out how to leave feedback for a specific hotel in the group. Overall a very pleasant and enjoyable experience. 02 November 2014
Rated 4.0 out of 5.0 by Very good hotel with excellent staff Hotel is clean and bright. Rooms are furnished well for such a value chain. Breakfast choices are rather limited, but what is on offer is fresh and well cooked. Staff are brilliant. The woman on reception and the bar was great with the children and it was a real joy to meet someone who enjoyed their job! Pity the restaurant is closed on Sunday nights. One issue was that the hotel was very noisy and sleep was disturbed. We were told it was due to the linen trollies moving about which happens twice a week. Try to get a room on the other side of the hotel from this activity! 31 October 2014
Rated 4.0 out of 5.0 by New HI Express that is well located... a nice stay Well positioned close to Birmingham City Centre - 2 miles - on A45 main road. Rooms very modern, new HI Ex design. Very clean. Staff very helpful and attentive. Breakfast very 'samey' as with all HI Ex's. Car parking very secure. 29 October 2014
Rated 5.0 out of 5.0 by Surprising stay at Birmingham A45 Impressed by the hotel considering the area. Very friendly staff and the rooms are excellent; large and very clean. A better light for shaving would have been nice. Well cooked meals available and a very nice Indian restaraunt within 50 yards of the front door for a spicy variety.. 25 October 2014
Rated 5.0 out of 5.0 by Excellent place to stay My wife and I were and attending an exhibition at the NEC trying this hotel for the first time. We were absolutely delighted with our choice. It is an excellent hotel to stay at if visiting the NEC - just a 10/15 minute drive and there is an excellent Balti restaurant right next door. We will most definitely be staying here again next time we are visiting the NEC. 22 October 2014
Rated 5.0 out of 5.0 by Exceptionally clean and comfortable! An overnight stay that gave us everything we wanted. The area surrounding the hotel was very built up and busy, which made it even more remarkable that we enjoyed a lovely stay and a peaceful nights sleep! 21 October 2014
Rated 5.0 out of 5.0 by Home from Home!!! Well in truth not quite but close to it. The rooms are all very well furnished and any requirements are taken care of quickly and without any aggravation. Breakfast could have a greater offering but for what is deemed as a budget hotel, it is a long way from being a budget hotel, it is fine and there are options to choose from. I would recommend this "home" to anyone who like myself travels with their work in and around Birmingham as a place to stay. 21 October 2014
Rated 5.0 out of 5.0 by Ideal for NEC. The staff were friendly and efficient. Parking was convenient although you were charged for this facility. The heating in the room was okay but would not stay off during the night meaning we sometimes woke up too warm. The breakfast was good with a wide enough choice for all tastes. I would recommend this hotel and plan to use it again when visiting the NEC. 18 October 2014
Rated 5.0 out of 5.0 by 17/10/14 overall enjoyed our stay here , staff were very friendl, as I needed to drive out for the evening when returning to car park access was available but had to park in disabled space as no spaces were available. Informed the desk staff who said it was ok as we were leaving early next morning. would like to thank all staff we saw on following day 17 October 2014
Rated 5.0 out of 5.0 by Comfortable stay and great customer service Reception staff were welcoming and efficient and I was able to pay for my stay when I checked in so this made leaving in the morning so much easier. 17 October 2014
Rated 5.0 out of 5.0 by Komfortables Bett und super Service Ich kann das Hotel absolut weiter empfehlen. War für eine geschäftliche Reise 1 Nacht dort und war angenehm überrascht. 13 October 2014
Rated 5.0 out of 5.0 by relaxing after long holiday trip Wonderful huge double bed and beautiful bathroom/shower. Modern and chic room. Would recommend this hotel for any airport stay overs due to comfy bed and very peaceful sleep, even with room on main road front.. Lots of yellow lines outside though so difficult for drop off's but okay as long as you're quick! Breakfast is limited but sufficient in choice and quality and free papers were provided. staff helpful and very quick. Lovely stay and would recommend this hotel to anyone. 12 October 2014
Rated 5.0 out of 5.0 by Great Shower, after a long day. Found the Hotel offered great value and a very comfortable bed. 05 October 2014
Rated 5.0 out of 5.0 by Great Hotel We were very satisfied with our stay,the cleanliness and comfort of the hotel plus the friendly and helpful attitude of the staff. We will stay here again 02 October 2014
Rated 5.0 out of 5.0 by Good service Good, clean hotel with all that I needed for my stay. 29 September 2014
Rated 5.0 out of 5.0 by Great Hotel I cannot fault this hotel. Service was very good, room was excellent and location perfect for my needs. 24 September 2014
Rated 2.0 out of 5.0 by Ok if just passing through Well lit parking area but charged for - not included in the hotel price. Dirty lift, nice reception service. Air con came on through the night and woke me up. No bacon served at breakfast! lots of other choice but still ... No frills bathroom extras .... hand soap 19 September 2014
Rated 3.0 out of 5.0 by Charged double from account I was charged double query raised They had open the case. 12 September 2014
Rated 5.0 out of 5.0 by Comfortable Bed although I had a poor nights sleep this was not to do with the bed it's self i'am a poor sleeper at the best of times, Although If it was a possibility a greater choice in pillows would be better. 11 September 2014
Rated 5.0 out of 5.0 by Friendly and Helpful Staff A great stay all round. Hard to fault. Area was a little scatty with nothing around it but the hotel in general was very good. Would definitely stay again.. 08 September 2014
Rated 4.0 out of 5.0 by Value for Money Enjoyed the stay at the Holiday Inn Express it suited all our needs and was value for money - I would stay there again 02 September 2014
Rated 4.0 out of 5.0 by friendly staff lovely hotel staff were great extremely helpful.. children had a great time loved the experience. good quality beds slept like a log no worries there 01 September 2014
Rated 4.0 out of 5.0 by Great Nice, pleasant stay! Although breakfast could be served a bit later, as I kept on waking up too late! 01 September 2014
Rated 4.0 out of 5.0 by Comfortable and great breakfast We really enjoyed our stay the room was very clean and wide but the sink was block and I complain about it and been told that someone will come to repair it but nobody came . I don't understand why we need to pay for the parking, I didn't like that. 31 August 2014
Rated 5.0 out of 5.0 by Great time Our family had a lovely 1 night break at the hotel with tickets to Cadbury's world in with the deal. The sofa bed was all set up when we got there, the staff were very helpful. The car park was secure and the breakfast was very nice. 29 August 2014
Rated 5.0 out of 5.0 by Excellent value for money Clean and tidy family room with excellent breakfast and parking facilities 28 August 2014
Rated 4.0 out of 5.0 by great value great value for money, sadly noisey with people leaving early to the airport and banging and children noisey, though you could get luckier with considerate other guests! 28 August 2014
Rated 5.0 out of 5.0 by Friendly and Co-operative Friendly and very cooperative staff. Comfortable stay, and for peak time very competitive prices. 27 August 2014
Rated 5.0 out of 5.0 Excellent hotel I booked 2 rooms for 1 night stay and I was welcomed by the staff. Services were great and friendly. The only issue I had was both rooms were on different levels which wasn't nice but overall the stay was comfortable. Will definitely recommend. 22 August 2014
Rated 5.0 out of 5.0 by Great stop on the way to B'Ham airport. Great rooms, in-room wifi (hooray!) and a free breakfast, all of which I'd expect in this day and age, but this was actually a marked improvement on my previous visit, which was still good however. THe parking was easy and reasonably priced. The breakfast was a bit basic if you're not a meat-eater like myself, but overall it was fine. The staff were ok, but not great. Courteous, but not much more beyond that, especially when I had to go to the reception 3 times because or key cards wouldn't work - no apologies, which I shrugged off, but thought would be a basic thing to do. The room was very spacious though so I really can't complain about it at all. 21 August 2014
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