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Rated 4.4 out of 5 by 303 reviewers.
Rated 4.0 out of 5.0 by Easy to Find, Good Hotel, Excellent Breakfast Overall good hotel experience. Excellent breakfast. October 2, 2015
Rated 5.0 out of 5.0 by Pleasant stay Very nice hotel- close to NEC by car (10 to 15 mins). Hotel staff really nice and hotel is clean. Breakfast has limited choices but is included and has the basics. Only gripe is with room temperature. Although air conditioner working properly it is mainly for heat and you cannot set the temperature below 19C which for me is to hot at night. September 30, 2015
Rated 5.0 out of 5.0 by Kais Good stay clean hotel, comfortable room, nice breakfast September 28, 2015
Rated 2.0 out of 5.0 by Not really for me This hotel is not a hotel for me but may suit others. The location isn't the best either unless you want to get a Taxi into the city centre. September 28, 2015
Rated 3.0 out of 5.0 by Bar Choas Yet again not recognised as Spire Elite rewards club member, this has now happened at at several hotels and with several other colleagues, so I would imagine it is a system problem rather than the individual hotel. As for this hotel, room was great as had been previously, long wait at reception with two staff dealing with one person whilst four people waited to be checked in. I went to the bar for a bite to ear and watch the footie, Sky Sports being another plus.Whilst the chap behind the bar was very polite and trying to be as helpful as he could,he was all over the place, kept locking the till up, people who had arranged to book items to their room being rejected and asked to go back and do it again, draught beer off but pumps still lit up and not covered. Halfway through serving one person going off to help out with other problems. Chap trying hard but getting nowhere, gut feeling this was a training issue, I felt sorry for the chap. Wouldn't stop me staying there again, would make me think twice about eating/drinking there. September 28, 2015
Rated 5.0 out of 5.0 by great value for money Our stay was made most enjoyable by the willingness and friendliness of the staff at HolidayInn Express South Yardley Birmingham, nothing was too much for them. Highly recommended, would stay there everytime we are in Birmingham. September 27, 2015
Rated 5.0 out of 5.0 by Comfortable bed and relaxing hotel Was made to feel welcome, rooms and bed were very comfortable and cosy. Staff were very helpful. September 23, 2015
Rated 5.0 out of 5.0 by Very impressed with the room The room was amazing and looked very classy. Bed was huge and comfortable. I loved the night light in the bathroom which helped me see to get to the bathroom at night. September 23, 2015
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