Rated 4.4 out of 5 by 103
Rated 5.0 out of 5.0 by Sandraer Fantastic
Clean, tidy, friendly staff lovely bed lovely decor
I would certainly go back and recommend to friends
07 June 2013
Rated 5.0 out of 5.0 by Jimbojet1257 Modern
The Hotel looked like it had just under gone a refurbishment, all clean, new, fresh and very pleasant. If I am on business in the area again it's the place for me.
04 June 2013
Rated 4.0 out of 5.0 by Les01 Friendly and helpful
We were a large group of men and checked in together . The receptionists were extremely patient and helpful and made our stay extremely welcoming. Check the prices of taxis to and from the centre of Birmingham so you are not charged too much.
03 June 2013
Rated 4.0 out of 5.0 by Andyme Overall very nice stay!
Room no complains and best shower I've seen, bed v comfy 2! Only real moan s front of house ok effective but could be little more friendly didn't say where or when breakfast was etc but this is minor as room was fab and great nights sleep!
31 May 2013
Rated 4.0 out of 5.0 by Sue0513 Customer Service and decor makes up for location
I chose the hotel knowing it was right on a busy main road into Birmingham and was concerned it would be noisy and at the price,quite basic. Well I could not have been more wrong! From the moment I arrived the the welcome was warm and helpful. The decor was very modern, bright and spacious which allowed you to forget the outside environment. The sound insulation was very efficient and it was a very quiet night. The room and bed were very comfortable and the room facilities were very good. The hotel is only a year or so old, but has been so well looked after that I thought it had only just opened. I would recommend it as a place to stay if you need to get into Birmingham easily and want a quiet and pleasant stay overnight.
13 May 2013
Rated 5.0 out of 5.0 by AuntyScot Comfortable room and super shower room
The main advantage of staying at this hotel is that is very new. The furnishings are lovely, comfortable and great contemporary colours.
The twin bedroom was very roomy and choice of pillows for comfort is very welcome. The standard of the shower fittings and the design of the shower room is excellent.
The only disappointment was the mediocre quality of the bar food. The pasta dish, burger and chips were very dry and solid. However the breakfast was far better, items were replenished quickly.
The staff were very helpful be it at the reception or the bar.
Would have no hesitation to recommend this hotel to others.
11 May 2013
Rated 5.0 out of 5.0 by elcop Excellent!
We could not have been happier, and its hard to find fault. The only negative comment - the scrambled eggs at breakfast were dreadful.
12 April 2013
Rated 5.0 out of 5.0 by Missyclare73 Very clean & Tidy
This hotel was very clean & tidy, everything we requested was there, not good at having to pay ontop for car park but better safe than not but i give this 9/10 very pleasent.
07 April 2013
Rated 3.0 out of 5.0 by SJ520 Value for money
A typical Holiday Inn Express with no real surprises - overall good value for the price of the room including breakfast. There was no hot water for shower in the morning, according to desk staff perhaps caused by a surge in usage at a particular time. Breakfast just about adequate - coffee machine poor and left without actual refill of coffee for a time so was just putting out hot water/milk. Scrambled egg had run out and also took a long time to be replaced - if in a hurry this was not helpful as the egg & coffee were two of the major items on the menu - without them a fairly meaningless breakfast!
04 April 2013
Rated 5.0 out of 5.0 by JumpingClay Best affordable hotel yet!
I'm a business customer who stays in similar hotels across the UK & Ireland and the express Birmingham south A45 has earned my first review. Have stayed once in 2012 and again in 2013. In terms of price vs quality this Hotel has surpassed all others to date. Too sum it up: affordable, modern, clean, quiet and relaxing after a hard day. Great location, free wifi in all areas, handy parking, great bar menu (burger + nachos recommended) and very friendly helpful staff. I will return again soon. Many thanks
29 March 2013
Rated 4.0 out of 5.0 by Alan34 Everything was fine
I only stayed one night. Room was clean and staff very helpful. The hotel was convenient for my destination and having an on-site car park was helpful.
29 March 2013
Rated 5.0 out of 5.0 by poppy18 good and plesent stay
Everything was nice, apart from the breakfast choice was a bit disapointiong.We were expecting a buffet full english breakfast, but it was more of a continental really.apart from that everything else was great.
26 March 2013
Rated 5.0 out of 5.0 by NickyPP Stylish with excellent service
The duty managers are so enthusiastic and keen to please. Simple things like opening doors for you, checking you can find everything you need in the area and genuine service with a smile. Rooms are clean and stylishly decorated and finished. Food is perfectly adequate, especiallly if you like croissants. It has its own carpark with plenty of room, which is something hard to find in any hotel in Birmingham, although the spaces are tight, so good parking skills are helpful! Overall - amazing value and comfort.
23 March 2013
Rated 5.0 out of 5.0 by JoyAl Very clean and good service
Stayed here when visiting NEC - good location. Rooms spotless and very clean. Bathroom very nice with a good shower. Would recommend and would use again
16 March 2013
Rated 5.0 out of 5.0 by wombat44red Really Good
Excellent staff, happy to help with anything.
We stayed here for 4 nights whilst exhibiting at Crufts, and would definitely recommend it!
16 March 2013
Rated 5.0 out of 5.0 by Matt1 Reasonably comfortable
Stayed here for a course at the Heartlands Hospital. Hotel not in the nicest of locations but very convenient for the hospital (<5 min drive).
Extremely nice once inside. Obviously very new but still maintained well with good bathroom and room layout. Friendly staff and helpful. Safe and secure parking. Breakfast not amazing (maybe best to skip the hot food and spend more on the continental selection)
Would stay again if needed to.
11 March 2013
Rated 4.0 out of 5.0 by Abbey67 Clean& tidy
Enjoyed our stay ,clean bedroom & nice breakfast friendly staff
10 March 2013
Rated 5.0 out of 5.0 by Cardifftop Good Choice
Great location, easy access to both Birmingham city Centre, NEC and aiport along with motorway network.
Nice comfortable rooms, free wi fi and inclusive breakfast. Friendly staff.
09 March 2013
Rated 4.0 out of 5.0 by Loubags77 Excellent service and lovely modern room
I was impressed by the friendly staff. Room was very clean and I had a fantastic shower. The bed was very comfortable. I was disappointed by the cooked breakfast. I'd have like more choice rather than just the three on offer. Overall I was impressed by this hotel & the friendly staff. The car parking spaces are on the small size.
27 February 2013
Rated 5.0 out of 5.0 by Rocketoo Clean & sparkling
We found the room to be very clean and very sparkling, almost new. A large comfortable bed, nice bathroom with great shower. Very quiet considering it's on a busy road. Would stay again.
21 February 2013
Rated 4.0 out of 5.0 by Dodo386 In from the Cold
The Holiday Inn Express was a warm comfortable stop in wintry conditions. The menu for an evening meal was somewhat limited so we went out in the snow but only to a local Indian. Very comfortable nights stay with a free breakfast which included sausage and scrambled eggs. The covered garage meant the car needed no windscreen clearing in the morning and was free as well
29 January 2013
Rated 5.0 out of 5.0 by sub0 excellent room and amazing service
the staff were really friendly to and the room was quite spacious.
31 December 2012
Rated 4.0 out of 5.0 by Limelock Short Break
We stayed here during a recent short break to the Christmas Market in Birmingham. The hotel is a taxi ride from the city centre which costs approximately £12. The building is new and very well presented/designed. The rooms were very clean and well laid out with all amenities available including freeview tv. The breakfast was buffet style with a choice of hot/cold food. Staff were friendly and efficient. We would definitely visit again
15 December 2012
Rated 5.0 out of 5.0 by CB25 Quiet, stylish with a great view - the best Express yet!
Delighted to find we were up on the top floor at the back of the hotel with great views - and it was really quiet.
The room was stylishly smart with comfortable beds.
12 December 2012
Rated 5.0 out of 5.0 by honkytonk Excellent room and great service
Our room was modern, comfortable but above all spotless. Staff were friendly and professional. Breakfast was tasty even though not a great choice. Bar food was excellent but limited. Parking on site an added bonus. Overall an excellent place to stay.
09 December 2012
Rated 2.0 out of 5.0 by scargyboy Could do better
Staff failed to recognise that I was a Priority Club member and as a result tried to overcharge me for the car parking. The website states that there is a restaurant, but this doesn't operate on Fridays or Sundays. As the hotel is situated in a semi-industrial area there is little choice of alternative places to eat and we were reduced to ordering a takeaway which took over an hour to arrive. I'd have to be desperate to use this again.
25 November 2012
Rated 5.0 out of 5.0 smart, clean and new
great location very new and smart very helpful and attentive staff would recommend to anyone looking for somewhere to stay in the Birmingham area
22 November 2012
Rated 4.0 out of 5.0 by JD57 Friendly and comfortable
Booked through Exhibition Centre web page, good move. Very clean hotel, no bathroom mould!! Fantastic size shower. Only down side , hotel on main road, so ask for room at the back if light sleeper. Bed comfortable. Breakfast, small choice but good and hot. Staff welcoming and helpful.
22 November 2012
Rated 4.0 out of 5.0 by Angel63 Good Location and Friendly Staff
We booked this hotel as the chain has a good reputation and it was in close proximity to the venue we were visiting the following day. As we arrived early in the afternoon our room was not ready but Daniel who was on duty at reception attempted to contact housekeeping to hurry this along. We decided to visit the shops in Birmingham and Daniel provided us with valuable information regarding travel into the centre. He also advised us where we could eat that evening. The Balti restaurant nearby gave excellent service and the food was delicious.
The staff behind the bar were also very friendly and helpful.
The bed was very comfortable and the room clean. The shower was amazing. Unfortunately we were situated near the door from the corridor and we were aware of people going backwards and forwards once we had gone to bed but this did not last late into the night (well not that we were aware anyway).
19 November 2012
Rated 1.0 out of 5.0 by Rich2818 wont stay again
stayed in this hotel when 3 rooms were booked for us under that persons name for 3 nights for our company event at the NEC.
On the first evening (Thursday) we waited nearly and hour after ordering our 3 meals despite being the only ones in the resurant.
We returned from our event on the Friday evening to discover a hotel resturaunt that doesn't serve evening meals on Fridays and Sundays. Very little else locally so we finished up at KFC.
We came down to breakfast on Saturday morning to discover hot breakfast is only served after 7.30. We needed to be out by that time so had to make do with toast on Saturday and Sunday.
As we were very tired from long days we decided to eat in the hotel again on Saturday evening. There was only us 3 and another couple there. My two colleagues both ordered side dishes with their meals which only arrived when we had almost finished eating. When this was commented on the barman/waiter simply laughed and walked off.
Altogether not a pleasant experience and I wont stay again in this hotel.
I would add that that the person who booked the rooms for us was not staying with us so has no implications in my personal comments and feelings of those of us who did stay.
19 November 2012