Rated 3.6 out of 5 by 130
Rated 5.0 out of 5.0 by jengar904 Great stay
Spent a night at this hotel recently. The room was very clean and spacious. The staff were very friendly and helpful.
01 August 2013
Rated 4.0 out of 5.0 by zemen1234 Nice Family Experience
After been greeted by a very smily and friendly staff, we found the room very clean and comfortable. the beddings were clean and the toilet was tidy. The only slightly down side is the lack of central airconditioning and ventilation whcih made the room a little stale. The fact that the windows could be opened helped alot. The breakfast was ok with varieties and the kids loved it.
In all, nice experience and will gladly recommend it.
27 July 2013
Rated 5.0 out of 5.0 by legless Ideal for the Disabled
This Hotel is the 4th Holiday Inn Express we have used and found the NEC Hotel equal and even better in some aspects.
Checking in as a priority club member seemed easier.
The room was easily accessible, comfortable and the wet room and shower was excellent.
An excellent complimentary breakfast rounded of a very enjoyable nights stay and we will almost certainly stay in this hotel again.
26 July 2013
Rated 5.0 out of 5.0 by Yorkshirelass8 Very comfortable bed, good clean shower room.
This was our first stay in this hotel and we were very pleasently suprised at how clean and comfortable the room was, we stayed in room 246. I left my ipone charger there and the staff kindly posted it back to me.
we will book again if we are in the area. Thanks
05 July 2013
Rated 5.0 out of 5.0 by Ruth6464 Great service and very clean.
Came to see Rod Stewart at the LG arena.
The hotel is just a short cheap taxi ride away.
Staff very help full and friendly.
Hotel is very clean and the breakfast is very good but I don't like your rice crispies they don't snap crackle or pop.
We had a very nice time thank you.
01 July 2013
Rated 5.0 out of 5.0 by plumtile excellent value clean and comfortable
Excellent value, professional and Courteous staff good clean quality rooms and great sized bathrooms. the breakfast was excellent and a wide variety of good clean wholesome food to choose from.
30 June 2013
Rated 5.0 out of 5.0 by urburr Extremely well treated
We only stayed one night and have stayed here before, last year. On both occasions we found the facilities excellent. Everywhere clean and well serviced and the staff attentive. Thank you
27 June 2013
Rated 4.0 out of 5.0 by denn1s Good choice
The HI Express Birmingham NEC is exactly what you can expect from an Express. Clean room, free breakfast and some diner possibilities.
The hotel is a 20 min walk away from the Birmingham International Railway station, which is connected to the airport by a free train shuttle.
27 June 2013
Rated 4.0 out of 5.0 by Doriadeb A Great Base for LG
We stayed at the Holiday Inn Express for one night when we took in a concert at the LG Arena. Our room was clean and modern with a very comfy bed and excellent power shower. Breakfast was included in the price and this was excellent - great choice and very fresh. We would definately stay here again.
27 June 2013
Rated 4.0 out of 5.0 by Brunel13 Visit to LG Arena
Excellent Reception staff very helpful, asked if we wanted a taxi booked before we had thought of it.
Ideal location for Arena if you are going to a concert/gig
26 June 2013
Rated 4.0 out of 5.0 by Bobby49 Good room eventually
We were first given room 3 which reeked badly of tobacco smoke so we complained and were given room 123 which with breakfast was good value for money. The room was clean and the only problems were a faulty bathroom light and a disconnected sink drain linkage. We reported these items to reception on departure and made sure that he wrote these items down so that they could be fixed before the next occupant.
26 June 2013
Rated 4.0 out of 5.0 by Sussexguy44 NEC HI Express
Good value well located and functional. There is a pub next door on the hotel site which is OK to eat. The Bar area of the hotel is big and lacks atmosphere however the overall hotel is modern and functional.
It is good value however an £8 car park fee needs to be considered.
23 June 2013
Rated 4.0 out of 5.0 by slnoyland cheap and cheerful
This is the second time we have stayed in this hotel and it is perfect for what we needed it for. There is a nice pub next door to get some dinner and the rooms are quite spacious and comfortable enough.
22 June 2013
Rated 5.0 out of 5.0 by Kaizer Great times
Went up to Birmingham for the gadget show live.
Second year we all went had a great time staff were helpful
Friendly and always smiled.
There were 3 of us in the room and we had key issues
So they gave us an extra key to get over the problem
I had a fantastic time there and intend to go back to the
Same hotel for a third year running.
18 June 2013
Rated 5.0 out of 5.0 by YankeeBrit Great Stay - Excellent Price
This was our second time staying at this hotel, and both times we were very happy. The convenient locale to where we were going (LG Arena) is why we chose this hotel, and we've not been disappointed either time. The rooms are basic, but have everything we needed. The free breakfast was great, lots of choices and all you can eat. Comfortable bar area, friendly staff and quiet hotel.
15 June 2013
Rated 4.0 out of 5.0 by VAILLY still improving
Stayed for one night as part of the "NEWMARKET INVASION" to see CLIFF RICHARD at Warwick Castle.
i have stayed before as a platinum member and I was apprehensive re ENGLISH BREAKFAST, in the past it has been quite poor, I must say I was pleasantly surprised with the effort put on, all aspects surpassed my previous experience .
So top marks this time.
However why as a platinum member do I not earn points for my visit, I DID PAY!!!!!!
10 June 2013
Rated 4.0 out of 5.0 by JJW26 Over Night Stay with Hubby.
Booked last minute, as was at a function near by, hotel is very comfortable and clean, i was concerned as i had read a review that talked about ants in the room, i found the room to be very clean and basic but for what you pay, it is well worth it and a good price that includes Breakfast, which we found was very good. Also a bonus is The Little Owl Pub right next door a couple of steps away, its a lovely country feel pub with excellent lunch and evening menu's as we went for both sittings and food was great.
We would definitely stay again.
13 May 2013
Rated 4.0 out of 5.0 by lilmummy overall great night had with slight snag.
I booked this hotel as it was within close proximity to the LG Arena. i booked for myself and my mum. we both had a comfortable night sleep ( minus the noisy fan in the Bathroom). . The breakfast was of great standard and set us up for the day. staff on the reception and the housekeeping staff were polite and friendly. my only one snag is after our concert ( to see Ildivo) we came back for a drink in the bar and it took at least 30 minutes to be served. the queue was getting longer and there was only one guy on the bar serving at snails pace , he kept wandering off the bar and didnt seam to know what he was meant to be doing. he didnt seam to acknowledge that there were other customers waiting and took forever serving each in turn. we did eventually get served by the lady from reception who was much quicker and apologised for the length of time it had taken. i did feel sorry for her as she should have been manning reception not having to help on a very busy bar or deal with complaints of poor bar service. I am sure there were some customers who didnt queue and had decided not to wait all night for the drink. I think there should have been more staff working on that night to compensate for the hotel being busy with an event being on in the Arena.
02 May 2013
Rated 5.0 out of 5.0 by Aud27 The Stay
Very friendly and helpful staff.... Very close to the NEC LG Arena, where we went to see P!nk in concert...and very close to Birmingham International Railway Station. No restaurants/ clubs/ pubs nearby but I must say that we had a very delicious pizza served at the hotel itself! Very modern and clean rooms!
30 April 2013
Rated 4.0 out of 5.0 by calico1 Family stay
We stayed at the HIE Birmingham for one night as we were attending an event at the LG Arena. The hotel itself is about a 20 minute walk for from the arena which is great, as it saves the need for taxis. The room was basic but comfortable and breakfast was included in the price which is a nice touch.
27 April 2013
Rated 3.0 out of 5.0 by LasVegas89139 A fortnight in Birmingham
I was there for two weeks, a bit longer than the average traveler staying at the HIE NEC. From what I gathered that would be about 3-4 nights. The room was clean, but had an odd odor I attributed to the damp UK weather. The bed was pretty good surprisingly, no stiff back in the morning. Internet service, while not really high speed as advertised, was almost adequate. Very odd to limit upload to 250MB/Session. Made working from VPN very challenging.
The location to the work site was great, walking distance. Now here is where thing go downhill. Though close to the place I was working, there is absolutely nothing else close by. The only food options are "The Little Owl" which is next door or the HIE bar. The Little Owl is a review for another time.
The hotel bar has a decent selection of libations to choose from. The food however it nothing more than either deep fried freezer bits or microwaved packs. I made the ill-fated mistake of ordering the "Crispy Chicken Sandwich and Chips". what I got literally made my jaw drop. On the surface all looked good. I then lifted the bun to discover a "patty" was MAYBE 2.5" in diameter and 1/8" thick. WOW - What can I even say. To ensure I got the slightest taste of "chicken" in every bite, I cut the patty into 4 pieces and distributed it across the area of the bun.
I did eat there one other time, burger and chips, and that was acceptable.
Overall, an acceptable place to sleep. Beyond that, you will need to invest in taxi rides.
25 April 2013
Rated 5.0 out of 5.0 by 2Tired Excellent stay
The two night stay was an exceptional night of comfort and relaxation. I would recommend this experience to anyone who feels they are over worked or feel they just need a good nights rest. Great service and close to everything you need for a few nights of relaxation.
24 April 2013
Rated 2.0 out of 5.0 by vniceman For one night only
We booked a room at this hotel for 1 night to go to a concert at the NEC.
The room was clean and tidy on arrival.
On returning to our room (23) after the concert i noticed a procession of ants crawling across the headboard of the bed. I informed reception straight away and we were given a new room immediately, no questions asked.
The bed was comfortable and considering we were on the ground floor fairly close to reception the noise levels were ok.
A breakfast buffet was included in the price and there was plenty of choice.
we did not make use of any of the facilities the hotel has to offer as we were on a tight timescale.
If it wasn't for the ants it would have been a very good stay, unfortunately, although the issue was resolved immediately, we still didn't like the fact of changing rooms in the middle of the night.
23 April 2013
Rated 2.0 out of 5.0 by Nedmeister Disappointing
Despite booking a double room several months in advance, we got given a twin. The staff refused to swap us, citing the hotel being fully booked. So why did single friends arriving later all get doubles?
Room shabby, broken tiles, a shortage of power points, expensive wifi and £7 parking! Talk about feeling like a captive market.
19 April 2013
Rated 1.0 out of 5.0 by wilfjv not a enjoyable stay
staff were unhappy apart from the manager..
room was dirty,food stains all over the walls,did ask for walls to be cleaned but never happened...
beds were uncomfortable..
only 5 channels on tv intill thursday nite,after nec show had finished, i did ask why and staff told me that was it.....
just got master card bill today and been charged a extra £7.00????
19 April 2013
Rated 4.0 out of 5.0 by BOZ123 Regular Stayer
I stay at this hotel often due to work. Its not flash but is comfortable and clean.
17 April 2013
Rated 4.0 out of 5.0 by VAILLY GETTING BETTER
GOOD RECEPTION GREETING, ACTUALLY OFFERED SHUTTLE TO AIRPORT THIS STAY.
AND THEN SURPRISE SURPRISE NICE BACON AT BREAKFAST.
HOTEL STILL TIRED AND COLD.
I HAVE PREVIOUSLY REVIEWED AS RORY
14 April 2013
Rated 5.0 out of 5.0 by Cheryl20 Comfortable bed and great service
The staff was so friendly and helpful with everything you need, the rooms are great for the price and such great breakfast and dinner so much to choice from, And was handy as it is so close to the nec, we will be using this hotel again for sure
11 April 2013
Rated 4.0 out of 5.0 by lorraine54 Lovely room
Had a very pleasant stay over, staff very helpful and accomodating rooms very clean, beds comfy ideal for us! Food good, happy alround.
05 April 2013
Rated 4.0 out of 5.0 by schalkies Lovely Stay
We had a lovely stay at the Holiday Inn Express NEC. Staff very friendly and helpful. Food Excellent. Only minor issue was the tiny duvet on the pull out bed for the children, little small for two, but not a major issue, everything else was brilliant. Thanks.
05 April 2013