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Rated 3.9 out of 5 by 306 reviewers.
Rated 4.0 out of 5.0 Great short stay. Hotel looks like typical HIE, room was big but a bit cold and the heater was too weak to solve the problem, but temperature was not an issue. Breakfast to the standards. Reception staff was friendly and helpful, trainee girl was lovely but bar staff could crack a smile time to time. Overall short and nice stay. 21 December 2014
Rated 4.0 out of 5.0 by Minty 64 could not fault anything staff friendly and helpful 21 December 2014
Rated 1.0 out of 5.0 by Avoid Rooms are Ok, Staff is friendly, but these are the only positive sides of this Hotel. Breakfast is a big dissapointment. Food quality is not acceptable. The only food I can accept is youghurt and crossaint (if they deliver good ones). Be careful when selecting plates, a lot of them is dirty. Another minus is lack of any facilities. Gym is must have these times. 16 December 2014
Rated 3.0 out of 5.0 A tired example First room was pungent, 2nd had view of roof! Overpriced for what it is and pushing the description to say it is at the NEC. Hotel charged multiple times for car parking and a random 99p. Check your credit card statement! In much need of refurbishment! 15 December 2014
Rated 2.0 out of 5.0 by Okay its just an okay hotel, was not impressed by the lack of fridge in the room, bedding and towels don't seemed to be changed everyday........limited variety of hot food available at breakfast, sausage, beans or scrambled egg...... I tried to find a plug socket to charge my phone and found there was only 1 in the room...okay if its just you, bit odd when you are staying in a family room. The only great thing about this hotel is the location to the NEC, its a 3min drive. 12 December 2014
Rated 3.0 out of 5.0 by A room and food. I have stayed at this hotel many times but the ownership appears to have changed and standards have fallen with prices rising. The rooms were more expensive than previously (at the same time of year) and the price of food in the hotel has risen sharply with a reduced menu. £16+ for a basic meal is simply not good value when we were able to drive just a short distance up the road and have an excellent roast dinner with our plates piled high with meat and vegetables for just £18.50, including drinks, for 2 of us. The box from a takeaway pizza that I had on the first night of my stay was still in the room when I left, 3 days later. The hotel has become simply a place with 'a bed and food' - not somewhere I would choose again. I travel the world and stay in many IHG properties but for my next visit to the NEC, I will not be staying at this one. 12 December 2014
Rated 5.0 out of 5.0 by Excellent facilities and Location Ideal venue for an early departure. Good facilities nearby. 10 December 2014
Rated 5.0 out of 5.0 by Fantastic hotel Staff were extremely friendly and welcoming. Quick check in. Room was a good size with lovely comfortable beds and pillows. Great pub next door. Would definitely stay here again 06 December 2014
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