Rated 3.9 out of 5 by 395
Rated 1.0 out of 5.0 Terrible room and empty promises
Stayed here with my children whilst going to an event at the NEC. The staff were generally curtious, but after a long journey and in a rush to get to the event it was disappointing that the toilet was dirty, and when I say dirty, I mean filthy. Next was the fact that the toilet was very hard to flush, impossible for my children.
The basin tap was the next issue. Having used the toilet, soap on hand and hot water tap on. The water was very hot so I obviously turn the cold water on to the mixer tap. Wrong. The tap was impossible to turn on, especially with soapy hands.
Once I hand dried my soapy hands I was able to turn the tap on and soon found the reason it was closed so tightly. The tap constantly passes (leaks).
I've ran out of space, but there were more issues and the refund was appreciated but the promised 10000 points are no where to be seen. Tried ringing but fed up with be passed from dept to dept.
May 3, 2015
Rated 2.0 out of 5.0 by JRay1967 A poor night
Room was expensive. Shower mouldy. Room dirty and needs upgrade. No AC in room. Noisy because above main entrance. Check in staff argued rather than dealt with issue. Door chain hanging off.
April 27, 2015
Rated 4.0 out of 5.0 gadget show weekend
The hotel is ideally placed for visiting the n e c .the staff were fine .the car park was large but extremely busy 7.00 pound a night to park.the breakfast was Continental in style ,but I think most people would be able to get something to eat from it.unfortunately on the weekend we went their seemed to be a problem with street racers outside the hotel .nothing to do with the hotel ,but difficult to sleep when you are hearing cars being floored on the road outside.god help anyone who tried to leave the car park when that was going on.12 pound to park at the n e c by the way
April 16, 2015