Rated 3.9 out of 5 by 232
Rated 3.0 out of 5.0 by JW30 Food
Staff were generally courteous and helpful.
Breakfast was fine but the evening meal was expensive for what was on offer and surprisingly the cost for the meal for my 5 and 10 year old (who only had some chips and rice and a spoonful of curry) was the same as for an adult. It was only when I questioned this that the staff member at the till reduced the cost of the meal for the children. Beside this little annoyance, the hotel was fine for our purpose.
27 August 2014
Rated 4.0 out of 5.0 by Chatterpad Pleasant Birthday surprise & excellent staff
We checked in and the staff accidentally booked us into a double as opposed to a family room. I highlighted that to the staff and that was changed immediately and when my son and I went to get the card key (I was offered to bring it up to us), my son was pleasantly surprised as there was a birthday card and a box of Thornton's chocolate waiting for him (He had mentioned that he has just turned into a teenager as the staff enquired about his big blue birthday badge).
It's not often that happens in today's commercial world. Overall, the stay was nice and enjoyable in a clean friendly environment.
The only negative would be the £7 charged for parking!
25 August 2014
Rated 5.0 out of 5.0 by Kingashb Lovely thank you!
We stayed for 3 days as we were attending a convention and I could not applaud this hotel and it's staff more. Very friendly staff, very clean and warm hotel and a great breakfast. Look forward to staying again soon.
25 August 2014