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Rated 3.7 out of 5 by 111 reviewers.
Rated 3.0 out of 5.0 by Fast reception and good clean stay Was disappointed with no access to internet even though I had a letter on arrival telling me that as Gold member will receive free internet anywhere in the hotel. The wireless worked but no internet and the concierge stated that they are having issues with the internet but nothing was resolved and lost out on the work I needed to do, so was very stressful on staying thinking about not been able to access my work. The cups in the room was not washed properly as it had coffee stains. However, the stay was good but breakfast would have been good with some bacon that was missing or fried egg. would like to add that the sausages were the best I've tasted. 26 October 2014
Rated 4.0 out of 5.0 by Staff were great and room clean and comfortable Stayed overnight on 18 October 2014 attending a family party. The staff were all very friendly and helpful. The room was clean and tidy and the bed very comfortable. I love the idea of providing soft and hard pillows! I prefer soft and my husband prefers hard so both enjoyed a good nights sleep. Variety for breakfast was good too and you could eat as much as you liked. My husband did comment on the size of the fruit juice glasses. There were a bit on the small side especially for someone who is used to his drinks being pint sized. Would definitely recommend and would stay there again. 23 October 2014
Rated 4.0 out of 5.0 by ok Nice hotel. Difficult to access from road system. Requires better signage. Rooms good, beds good apart from sofa beds. good location. Don't have the hot breakfast. really bad. Nowhere near the quality of competitors 23 October 2014
Rated 4.0 out of 5.0 by Everything you need for a comfortable one night stay Great position for town centre, nice clean room, good shower and very nice free breakfast. Would definitely use again. 23 October 2014
Rated 4.0 out of 5.0 by Clean and friendly On first look its a little tired. You get used to the look of the newer hotels in this chain, this one on first impressions is dated .But the staff were good and the room was large and clean though the TV is poor. 19 October 2014
Rated 4.0 out of 5.0 by A relaxing stay with great staff The hotel is in a good location with free parking. The Staff are fantastic the evening menu is a bit restrictive but you can walk a short distance to a choice of eateries or the staff can provide you with some take away menus and the delivery service from them is very good.The rooms are spacious and comfortable and I would recommend this hotel to you. 18 October 2014
Rated 5.0 out of 5.0 by Delivers Every Time! Great staff, great rooms and a quiet location (For Birmingham!). What more could you ask for! 14 October 2014
Rated 3.0 out of 5.0 by comfortable bed and room, Basic TV 1-5 bad picture,Fry up 3 items . Nice Location , plenty of variety for breakfast ,except fried, only sausage, scrambled egg and beans. TV only had 5 channels and only BBC 1 with decent picture, otherwise satisfactory only. 10 October 2014
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