Rated 3.7 out of 5 by 150
Rated 3.0 out of 5.0 by PJ2108 Didn't leave a lasting impression
This hotel is okay for a one night stay, evening menu very limited, but was tasty. Breakfast a totally different matter, ran out of cornflakes, no white bread for toast, the toaster was useless had to put the bread through 3 times to even get a faint look of being toasted. Then there was the sausages, if that's what you call them totally tasteless and inedible.
29 March 2015
Rated 1.0 out of 5.0 Not a good stay
This was a bad stay... Staff were unhelpful food is dreadfully rooms are out of date and not that clean
29 March 2015
Rated 4.0 out of 5.0 by R122y Comfortable and Clean
Overall it is ok for what you pay for, not worth any more than £50 a night. Breakfast may aswell not be included if it is to that standard, poor breakfast and poor selection but otherwise ok.
26 March 2015
Rated 4.0 out of 5.0 by Shieldsman Comfortable stay
A HI Express. Felt a few more bed springs than usual. But the room offered on upper floor was good with KS bed. Not sure if other rooms have same comfort.
Directions from Star City are to head away from the Star City Roundabout., keeping hotel on right hand side. Drive up dual carriageway, then all way back on roundabout.
24 March 2015
Rated 5.0 out of 5.0 by sue september 99 comfortable and clean and allowed dogs to stay in the room
We were attending the Crufts dog show and our dog was made most welcome as were we.
10 March 2015
Rated 5.0 out of 5.0 by TheEngineer Yet another warm welcome
Great staff as always. Thanks for a pleasant stay...
05 March 2015
Rated 4.0 out of 5.0 by SarahN Daytime Front Desk Staff Great service and bedroom was clean
The overall hotel was good, unfortunately the location of where the hotel is situated is tired and not somewhere you would walk out of in the evening. The evening staff were not so available and seemed to hide themselves in the kitchen, which left front desk/bar open! The room was clean and the evening food was ok for an Express.
03 March 2015
Rated 4.0 out of 5.0 by HarryCoe Bean Spacious room and good wifi
Returned to this hotel primarily for its location relative to my client's site and that I liked the relatively large spacious clean rooms.
Wifi is good and hassle free to log onto. Staff are efficient and responsive if maybe not quite as friendly or chatty as at some hotels I have stayed in with IHG.
Bed is large double and very comfortable. My only minor gripe is that there are no 13 amp sockets on the "bed" side of the room, so if using a phone charger or a docking station you have to power it up from the other side of the room.
Unfortunately the heating system did not seem to work well in my room as it tended to switch itself off after a short time and did not come on again. However the room temperature was not uncomfortable even with the heating off. Other room facilities fine, with tea and coffee making supplies always replenished daily. I didn't watch TV so I cannot comment on this other than to say the screen size is small in comparison to most hotels these days and the tuner is not built into the set, rather a separate satellite box with its own remote. Some may find this inconvenient.
03 March 2015