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Rated 3.7 out of 5 by 156 reviewers.
Rated 4.0 out of 5.0 by Top notch for short stays! Having stayed here on more than one occasion, I can strongly recommend this hotel. The staff are professional and friendly, the check in - check out process streamlined and quick, the atmosphere comfortable and the rooms are just what you'd expect. Local amenities are a short walk away and transport links are surprisingly accessible. If you are coming to Brum, you won't find better value for money. 23 April 2015
Rated 5.0 out of 5.0 by great stay when visiting family in birmingham we always choose the holiday inn express because from the friendly welcome from staff, the comfortable bed and excellent breakfast we are never disappointed!! 17 April 2015
Rated 1.0 out of 5.0 by ummm Food was budget ! nasty. Clean but food was horrible 17 April 2015
Rated 5.0 out of 5.0 by Excellent service from staff Love,love,love this hotel have stayed 3 times and staff have always been extra helpful! Nothing is to much trouble and they don't make you feel uncomfortable when you ask for an extra pillow or if you have forgotten your toothbrush. Rooms are spacious,clean and very comfortable.Great location for family time at Star city and parking has always been available with no problems.Looking forward to the next stay! 10 April 2015
Rated 3.0 out of 5.0 by Average hotel OK stay, lots of things needed maintaining/not working such as lamps and more importantly the sofa bed! Breakfast overall poor quality,especially the hot food. 07 April 2015
Rated 4.0 out of 5.0 by Recommend The staff were very helpful and pleasant and the room was very clean and comfortable. Only complaint was the variety of food at breakfast and the sink in the bathroom was cracked. I would definitely recommend this hotel and as I will be back in Birmingham two or three times this year on business, I will base myself here. 31 March 2015
Rated 3.0 out of 5.0 by Didn't leave a lasting impression This hotel is okay for a one night stay, evening menu very limited, but was tasty. Breakfast a totally different matter, ran out of cornflakes, no white bread for toast, the toaster was useless had to put the bread through 3 times to even get a faint look of being toasted. Then there was the sausages, if that's what you call them totally tasteless and inedible. 29 March 2015
Rated 1.0 out of 5.0 by Not a good stay This was a bad stay... Staff were unhelpful food is dreadfully rooms are out of date and not that clean 29 March 2015
  • 2015-04-26T12:19:06.975-05:00
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