Rated 3.8 out of 5 by 272
Rated 4.0 out of 5.0 by 3641 Convenient
Easy to find, with convenient access to a broad selection of restaurants within Star City. Secure parking, friendly staff and clean contemporary rooms.
June 21, 2016
Rated 4.0 out of 5.0 by TheAuditMan Birmingham Star City Holiday Inn Express
Pleasant and comfortable stay at the HI Express Star City. Staff very friendly and attentive, room quiet and spacious
June 20, 2016
Rated 5.0 out of 5.0 by jonh123 great overnight stay
really good stay ,clean and tidy,good breakfast,nice staff
overall very good value for money
June 13, 2016
Rated 2.0 out of 5.0 by SJTH62 At the low end of the HI Express Scale
Building made from cheap materials hence noisy. Another HI that persists with the TV system controlled by a box that didn't work. Air Con not working. Not the fault of staff who were fine. All in all not the worst HI Express I've stayed in but close..
June 11, 2016
Rated 2.0 out of 5.0 by symons Tired hotel in need of TLC
Apart from the location relative to Birmingham, reasonable Wifi, and good air-conditioning, this hotel is in desperate need of modernization and upgrading of services.
June 10, 2016
Rated 4.0 out of 5.0 by DeeKay12 Convenient and value for money
I have stayed at this hotel once before and, again, found it difficult to locate as the view of the Holiday Inn sign was obscured by trees. A sign on the approach to the turn off would be useful.
My welcome experience couldn't have been better or more friendly and professional - just what I needed after a long journey.
My only complaint this time related to the room I was allocated which was next to storage rooms and i was awoken earlier than I wanted to be by staff using them.
The mattress on my bed was uncomfortable and I think needed to be replaced. I didn't have a problem last time I stayed so obviously my comments are only applicable to that particular room.
June 7, 2016
Rated 5.0 out of 5.0 by Aga979 Cosy
The hotel was very clean and the air conditioning made the room all nice and cool when it was too hot. The breakfast was lovely, the bacon was really nice and creamy. The staff was lovely to talk to and was very friendly.
May 18, 2016
Rated 4.0 out of 5.0 by 3dev Excellent second stay
Stayed here before Xmas and thought the location and ease of the stay and parking was excellent so booked this hotel again. Comfy rooms, friendly staff and excellent location - especially with star city (food and cinema) a 2 min walk away. Will definitely be staying again soon.
May 18, 2016