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Rated 4.4 out of 5 by 283 reviewers.
Rated 4.0 out of 5.0 by Second Stay Nice hotel, reasonable price. Last stay was not good due to temperature in room, this time there were instructions for the good but complicated by unintelligible images heater/cooler and it made a big difference. Happy to stay again. 03 April 2014
Rated 5.0 out of 5.0 by Excellent stay We stayed at holiday inn for 2 nights from the 29th march and would highly recommend the staff were very helpfull the room was clean and the free breakfast was lovely and had a good choice from cereal, fresh fruit, pastries, cooked items such as sausages eggs etc. We stayed in room 1111 in the 11th floor we had a great view of Birmingham the bed was so comfy and on both nights we both had a great nights sleep. Thank you holiday inn for a fantastic stay we will be again soon. 03 April 2014
Rated 4.0 out of 5.0 by Perfect location Great service and location was perfect for exploring the city! 28 March 2014
Rated 5.0 out of 5.0 by excellent accommodation The staff were very polite and helpful the room was spotless and I had the best nights sleep ive had for ages great place to stay. 26 March 2014
Rated 1.0 out of 5.0 by VERY BAD EXPERIENCE the breakfast was very cheap and bland .There was no taste in any of the items. The juice machine was not working properly. There was no simple items in the bathroom such as toothpaste, soap, there was only one towel and a small amount of toilet paper on the roll. The most dissatisfying thing was the service received by the manager. he was very rude and confrontational in his behaviour and attitude. he definitely needs to brush up on his people skills 26 March 2014
Rated 5.0 out of 5.0 by Great price, location and stay I booked 3 rooms at the Snow Hill Birmingham for a night out with friends. The rooms were cheap so I wasnt expecting a lot but we were pleasantly surprised. The reception, bar area, room and bathroom were clean and to a high standard. The room was big and although next to a busy road, was quiet and we all had a good sleep. Breakfast was adequate, a good selection of hot food, pastries, cereal etc. The location is close to the city centre and the road in/out to the main motorways for a quick getaway. The onliy negative was the parking, there is an NCP carpark right outside which you get 50% off the price, but still be prepared to pay £12+ for an overnight stop 26 March 2014
Rated 5.0 out of 5.0 by Very comfortable rooms and excellent value for money. I stayed on a Friday night. It was excellent value. The room was very smartly presented and spotless. The bathroom appeared brand new and there were plenty of towels provided. Tea and coffee making facilities in the room were very welcome. Breakfast was self service but a good variety of foods were available. 25 March 2014
Rated 5.0 out of 5.0 by 21/03/14 Absolutely loved our stay at this hotel. Ideal location, lovely staff and a generally great hotel. Our room was clean and the beds are comfy. Next time we're in birms we'll be returning to the snow hill holiday inn!! 25 March 2014
Rated 5.0 out of 5.0 by Comfortable Night It was a lovely night stay and made better with smiley staff who warmly recieved us and ensure were comfortable at all time . i was pleased with my stay and will definetely recommend it to anyone to staff at when in birmingham new street or snow hil area. 21 March 2014
Rated 5.0 out of 5.0 by Great Stay A party of 12 had great day & overnight stay in B'ham on 15/3/14 made more memorable by the excellent service provided the team at Holiday Inn express "Snow Hill" 21 March 2014
Rated 2.0 out of 5.0 by 1 night business stay Slept well, room was quite comfortable and well appointed. Would have liked to be able to open the window. The breakfast choice was dreadful, the quality of the breakfast was truly awful and disgusting. The breakfast marred what was otherwise a comfortable stay. 20 March 2014
Rated 5.0 out of 5.0 by holiday inn birmingham great choice for overnight stay clean and very comfortable good breakfast fast checkout 19 March 2014
Rated 5.0 out of 5.0 by Excellent venue Great location for shopping, theatre, NIA or Rep or any night in Brum - will definitely go back. Very pleasant experience all round have recommended to relatives already> 18 March 2014
Rated 4.0 out of 5.0 by Great rooms and good views! Being a new hotel the rooms are very modern, comfortable and spacious. 3rd time I have stayed and will be back due to great location. Breakfast is OK, but then again you get what you pay for and seeing as it's free then can't really complain. Only thing that annoyed me was the air con unit in the room that seemed to make some gurgling noises in the early hours on a few occasions even though it was off. 18 March 2014
Rated 5.0 out of 5.0 by Good size rooms Good overal stay nice and clean good location will use again 13 March 2014
Rated 3.0 out of 5.0 by Rooms great, but breakfast v. average and cold shower unwelcome Really impressed by bedroom from start to finish. Great size, v. clean and bed so comfortable. Showers when they work are superb but sadly on 2nd day there was a fault so unexpectedly had to have a cold one. Staff apologised but that was all. Breakfast in terms of quality is very average. If you just want to fill the engine up then this will keep you going most of the day. Please do something however about the watery apple and grapefruit juice. 10 March 2014
Rated 3.0 out of 5.0 by Breakfast Hot breakfast consisted of sausages, scrambled egg and beans - good for the Wild West cowboy, but lacking for uk hotels I feel. 07 March 2014
Rated 4.0 out of 5.0 by RETURN VISIT As always a warm welcome especially as this was my 4th visit this and a couple of the receptionist know me by name and suitable as its near my place of work but normally stay if I am working the weekend not having to struggle home on a Friday can relax and enjoy the of the weekend after work Ideal location and a drink at the bar certain to be returning The only thing as always is the location of the kettle would like to able have on the desk / table 07 March 2014
Rated 5.0 out of 5.0 by Very clean, comfortable room and friendly staff. Excellent experience at this hotel. Very nice and clean room. Comfortable dining room. Friendly staff. Would stay here again. 07 March 2014
Rated 4.0 out of 5.0 by Good hotel Great wifi connection, a standard that should be adopted across holiday express/inn. heating did not work for a while 03 March 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff One night, for work, in and out, couldn't have been more happy with the room, and the quality of service. Had a great dinner in my room, which was lovely. 01 March 2014
Rated 4.0 out of 5.0 by Friendly staff Very reasonably priced, although the location not as central as we had hoped. The cooked food section of the hot breakfast were of very poor quality and only warm not hot. I had to put some ketchup on the scrambled eggs to try and add some flavour to them. On the first day the sausages looked under cooked so didn't try them. On the second day they looked much better and tried them, these were not too bad. Croissants and other pastries looked burnt both days. Good choice of breakfast cereals, along with a good selection of teas and coffees. The bedroom itself was excellent. Unfortunately we had a bit of late night noise from other residents, but you kind of expect that with a weekend stay. 27 February 2014
Rated 5.0 out of 5.0 by Good value hotel in central location Another excellent stay at the Snowshill Holiday Inn Express. Ideally situated for shopping - 10 min walk to the Bullring or to visit the Jewellery Quarter - 10 mins walk. Pubs, restaurants and convenience stores only minutes away. Hotel very clean and staff very friendly. 27 February 2014
Rated 3.0 out of 5.0 by Night out treat Got what we payed for really . It did the job . Thought the quality of the breakfast was very poor , no bacon scrambled egg well over done ,didn't like sausage at all but that's my taste. The walls seamed thin herd everything from next door . Sorry . 26 February 2014
Rated 5.0 out of 5.0 by Lovely front of house staff. Very nice experience I stayed here on Saturday 22nd February to attend an outside wedding and it was a very enjoyable stay. Me and my other half were very impressed with the cleanliness and standard of the rooms, the bathroom looked like it had never been touched and was very modern and the rest of the room was inviting and comfy. The front of house receptionists were very helpful and friendly and gave me all the information needed! As a receptionist myself I understand how busy they must get but still manage a smile. Unfortunately I didn't catch any names but all the ladies working that evening were so sweet. We came back late- a very good idea for night security. Definitely will be visiting again when having a function on in Birmingham!! 26 February 2014
Rated 4.0 out of 5.0 by Great stay again at Holiday Inn Great value and excellent staff, only draw back shower only no bath. 26 February 2014
Rated 4.0 out of 5.0 by Handy location Pleasant hotel well situated for Snow Hill / Aston University area. Good soundproofing but noisy "ping" of lifts if room is near them. Double bed mattress not particularly comfortable for two people as it dips in the middle causing both to roll to the middle. Good shower and modern bathroom- shame there is no bath. Nice to have complimentary newspaper and breakfast, although cooked items are very limited. Reasonably priced. 24 February 2014
Rated 4.0 out of 5.0 by Lipstick Good stay only spoiled by carpet in bedroom streaked with lipstick and other make up. 24 February 2014
Rated 5.0 out of 5.0 by Comfortable hotel at stratigic location It was the first time to visit UK for leisure. I stayed in Holiday Inn Express- Snow Hill for two nights from 5-7 February 2014 before i traveled to London to stay the remaining nights over there. The first impression to me i had that staffs were friendly and cooperative and always keep smiling which made me really feel at home. The hotel is comfortable and located in strategic location which close from shops and Metro station. The room size was OK as i stayed alone. The breakfast should have more variety item as i suggest to place omelet station for guests who prefer to have omelet egg in the morning. Thank you for making my stay comfortable and enjoyable. Fahad Saif Group Sales Manager Fairmont Raffles International Hotels Group Saudi Arabia 21 February 2014
Rated 5.0 out of 5.0 by As expected Fantastic value for money. Makes it difficult for other hotels to compete, but if IHG can provide excellent service for budget prices I don't blame them for doing so! Can't fault the stay - parking is a bit hit and miss in the area but this is beyond the hotel's control. 12 February 2014
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