Rated 4.3 out of 5 by 708
Rated 2.0 out of 5.0 by ukrossco Mediocre for the Price
Clean room. Good bed. Bar and public areas so brightly lit you could hold an interrogation there and get a tan at the same time. Reception staffed by robots with care factor set to zero. Acceptable for a business over nighter but I'd give it a miss if you're staying for leisure.
April 17, 2016
Rated 5.0 out of 5.0 by DECexploring Snow Hill Birmingham
Comfortable accommodation and friendly team manning a property well located on the edge of the city centre and adjacent to the Royal Angus car park makes for easy access. Would just like to see the sausage quality improve in the breakfast selection (Talk to HIE Preston for their source)
April 14, 2016
Rated 5.0 out of 5.0 by asbw19 Family night in Birmingham
I would strongly recommend this hotel. Is is friendly, staff are very helpful and we had a great 24 hours staff over in Birmingham as a result of staying this this hate.
April 12, 2016
Rated 4.0 out of 5.0 by Policeman69 Clean, tidy and central location
The hotel is clean and tidy and provided me with all I needed for my business stay.
It was close to all of the facilities I required for my visit to Birmingham.
April 11, 2016
Rated 4.0 out of 5.0 by Martin103 Good place for a base while attending conference
Stayed on the 19th floor of this tall tower and had a bird's eye view of the city. Quiet and far from traffic, the room was well equipped and smart, the bathroom was good, and the hotel had the basic facilities one expects in HI Express.
April 10, 2016
Rated 4.0 out of 5.0 by cadbury99 clean room
good front desk service.
housekeeping slow to react.
bed not comfortable so didn't have a great night's sleep.
breakfast was ok.
April 9, 2016
Rated 4.0 out of 5.0 by extra extra chilli man Membership Status
We stayed at your hotel on Sunday 27/03/2016, I had reserved 3 rooms, at point of check in approx 1.30pm the lobby was very congested, When i was approached by reception staff, i was told I was too early to check in, and asked to return a little later.
When i returned to check in, i was surprised that my member status was not mentioned, I had to point this out to receptionist, I asked about an upgrade and was told that all rooms are the same in the Hotel, which i know was incorrect, I also had to mention that i was entitled to a free drink or points, which i asked for the points to be added to my account.
Upon check out the following day, i was greeted with thank you for being a IHG member, i assume this was due to me paying by my IHG Credit Card.
I have checked my account and do not appear to have received the said points, would appreciate it if you could look into this form.
April 6, 2016
Rated 5.0 out of 5.0 by Dene381 Enjoyed stay
Accessible room excellent - staff friendly and helpful
April 3, 2016