Rated 4.5 out of 5 by 62
Rated 5.0 out of 5.0 Very nice stay
This hotel was very nice. All services and staff were very good, professional and a pleasure to deal with. I would recommend them any time.
22 July 2014
Rated 2.0 out of 5.0 by Didier057 Still an OK hotel but...
...used to be better.
Having stayed in this hotel both for work and for leisure, I had always found the place and the service to be faultless so it was quite disappointing this time to find the family room that we had booked had been sold despite having been expressly confirmed to us in writing.
Some solution was offered on arrival for us to book an additional non-connecting 2nd room at 1/2 the normal rate. Left with no other choice on the day, we tried this for one night and we found it to be unsuitable as well as an additional expense.
Consequently, we decided to cancel our 2 additional nights in this hotel and we changed for another IHG hotel in Toulouse (not named to follow the guidelines) where we had a perfect family room and a great stay, we were even upgraded and I will leave a good review there if I am asked.
I don't know if the management has changed with a focus on $$$ rather than the customer in this Holiday Inn Express since our last leisure stay but the service did not see the same. I would say that this hotel is OK for business stays and that because of this experience, for me, it will only be a last choice in the future... and If I do visit it again, I hope to get a better experience.
14 July 2014
Rated 5.0 out of 5.0 by grekar Nice palce to stay
The rooms were clean and the beds were comforatble. The hotel was quiet and the staff were very helpful. The hotel is close to the airport and easy access to the highways. If we go back to Toulouse I would stay there again.
10 July 2014
Rated 4.0 out of 5.0 by grappachino Dienstreise TLS
Alles ok. keine erwähnenswerten Abeichungen. Empfehlenswert. Das Zimmer war ein bisschen klein (einfach mal Pech gehabt), sonst alles i.O.
09 July 2014
Rated 5.0 out of 5.0 by Jack out of the box Comfortable and clean, excellent staff
Perfect position close to the airport but very quiet, excellent staff always available, also for picking up or bringing to the airport, nice comfortable room, beautiful swimming pool.
Will surely recommend and booking again!
08 July 2014
Rated 5.0 out of 5.0 by zzzzzzzzzz100 what a gem
hidden away at an airport - so comfy, heated pool, clean all over etc etc - only thing just watch the days when the don't do dinner - restaurants nearby but that's kinda not the point
fab staff - so polite and helpful
02 July 2014
Rated 5.0 out of 5.0 by rugby league nut Rugby League trip
Hotel was very good value for money. The standard was much better than we expected. the pool was a pleasant surprise after traveling all day. the breakfast offered a good choice. the room was a good size and well appointed with a good aircon system. the shuttle to the airport was very well organised and on time
28 June 2014
Rated 5.0 out of 5.0 by Sale16 Convenient situation and excellent servicei
An immaculate hotel conveniently situated, with welcoming and friendly staff. Clean, modern decor, and an excellent breakfast. I would definitely stay here again.
26 June 2014