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Rated 3.9 out of 5 by 167 reviewers.
Rated 1.0 out of 5.0 by Stay Somewhere Else I am a Platinum member and it pains me to say this, but this location is not up to standards. At all. I had two rooms for two days. Neither room was serviced. AC didn't work properly, neither did the TV. Talked to others at breakfast with similar complaints. This location needs new management or a name change. One positive is breakfast was okay. 28 January 2015
Rated 5.0 out of 5.0 by Well Worth the Trip to this Holiday Inn Express Hotel is well maintained and the staff is very courteous. Breakfast very good. 25 January 2015
Rated 5.0 out of 5.0 by Very nice facility. Recommend. This facility is close to Hy 41 with access to everywhere. Rates are reasonable for the area. The property is showing its age a bit. I notices a torn carpet under my bed, and "well loved" furnishings. However, the whole facility was very clean and everything was well maintained and worked. There are a lot of construction/utility workers that stay at the facility. They bring lots of very large trucks and trailers that take up a lot of the parking area. They do their best, but parking could be an issue. 25 January 2015
Rated 3.0 out of 5.0 by Property needs upgrade The lobby, breakfast area, and elevator were run down. It was far below the standards of other Holiday Inn Express motels. The room itself was clean and comfortable. 25 January 2015
Rated 3.0 out of 5.0 by Maid Took a nap when preparing the room we stayed in. The maid could have been more attentive to her job of cleaning a room and preparing it for new guest arrival. There was no conditioner in the room, no hair dryer, the telephone was not working, and the top dresser drawer was crammed full of someones dirty clothes. The clerk at check in told me there was a shower chair in all handicap rooms with roll in showers. That was not the case and I went to the car and got mine. I informed the desk clerk of the shower not having a shower chair or bench. 21 January 2015
Rated 5.0 out of 5.0 by My Trip to South Florida The stay at this hotel was very good and I was pleasantly surprised at the comfort and cleanliness of the hotel. The staff was friendly and helpful. They were having an issue with the internet access. It was not corrected during my one day stay. I was compensated. 19 January 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service My husband and I fully enjoyed our stay at the Holiday Inn Express in Bonita Springs, FL. The staff was very attentive, courteous, and hard working. The room we had was a nice size, and the bathroom had a spacious counter top that we really liked. We definitely would stay there again. 14 January 2015
Rated 1.0 out of 5.0 by Poor Holiday Inn Express The worst Holiday Inn Express I have ever stayed in. 12 January 2015
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