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Rated 4.0 out of 5 by 242 reviewers.
Rated 3.0 out of 5.0 by a getaway with friends Not ever again, we will stay further away in a hotel with a few amenities. 21 October 2014
Rated 2.0 out of 5.0 by Dark, dingy and hot Our suite was dark, dingy, had one tiny window (which opened onto the hotel our conditioning unit. Decor was poor e.g. holes in carpet. The air conditioning in the room was noisy but did not actually cool the room down. It was not what we had been promised on booking i.e. a separate bedroom and sitting area. The whole hotel is dated and looks worn. The saving grace was the staff who were, without exception, friendly, as helpful and possible and considerate. Special mention to Lakeefa, who went out of her way to ensure one of our party was able to eat breakfast as the standard provision contained no gluten free options and she went out and obtained and put to one side food each morning for this person. 21 October 2014
Rated 5.0 out of 5.0 by Great for hot spots! The location of this hotel is exceptional! I only had to walk 60 seconds to get to the Boston Garden Center. The staff was very good at telling customers which places had the best food to eat and what attractions were worth going to! 21 October 2014
Rated 2.0 out of 5.0 by Dowdy Hotel in a dirty street but with good staff The Boston Gardens hotel was a huge disappointment for my two nights staff in Boston. The hotel is located in a dirty and noisy street and the dated and dark furnishings of various shades of brown together with worn and unswept carpets give a very bad impression. The bedroom and bathroom were adequate but again let down by being dark with dated and slightly tatty furniture. The breakfast was very disappointing for such an expensive hotel with its plastic cutlery and plates and a poor range of food available. On the plus side the front desk staff were very friendly and helpful. Compared to a subsequent hotel I stayed at south of Boston for about half the cost and twice the quality the Boston Gardens is very poor value for money. 20 October 2014
Rated 4.0 out of 5.0 by Our visit to Boston We had a three night stay at this hotel. From the outside, it appears to be a pretty old building in an old neighborhood, half a block from the Boston Garden. Our room was nice and met our needs! From our window, we could see the Garden building and people streaming out of the train station there every morning. If you have a car, the hotel offers valet parking. The neighborhood ended up being really nice. The location of the hotel is just a block from a subway station and provides easy access to the Freedom Trail. Also found a great Sports Bar nearby, so we could watch the SF Giants playoff game. 20 October 2014
Rated 1.0 out of 5.0 by Hotel Lobby and stairs smelled like rotten fish From arrival to our departure, the hotel had a very strong smell in the lobby and the lower floors.it smelled as if a barrel of fish had been spilled on the carpets and left to smell. Thankfully once we reached our room we couldn't smell it anymore, but as soon as we stepped into the hallway it smelled again. we brought it up to management but nothing occurred or got an explanation. 18 October 2014
Rated 4.0 out of 5.0 by Good location for exploring Boston Good room, good size and location for exploring Boston was good and nice easy walk to the North End where there are many Italian restaurants to suite most pockets. Only criticism is decor or the corridors which is dull and not welcoming but as only walk to and from rooms it is only minor comment 18 October 2014
Rated 5.0 out of 5.0 by boston vacation Had a positive experience while staying at the Holiday Inn Express, Boston Garden. Staff was extremely friendly and professional. Room was clean and comfortable. Hotel was a great location to get around town 17 October 2014
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