Rated 4.1 out of 5 by 168
Rated 4.0 out of 5.0 by RyanMc72 Awesome location, just bring your own a/c
Location is the absolute best. So close to everything you would want to do as a tourist in Boston. Air conditioner is not adequate. Room around 76 degrees and won't get any cooler. Valet parking is good and overall service of staff is very good. Elevator was broken, so we had to use the service elevator, which was small and clunky. Business center was also useless. Overall good experience, just be prepared for a stuffy room.
19 July 2014
Rated 2.0 out of 5.0 by Platinum IHG Guest Not up to Par for HI Express
The staff was friendly and helpful, and attempted to solve problems, but the AC in the hotel is just not sufficient when it's hot, and the overall room preparedness and cleanliness was not good. In our specific case, a stain added to the edges of the room counter (desk/TV, etc) ruined clothing and made the room uncomfortable, along with the less-than-adequate AC. The lobby area is small and cramped and the breakfast area is way too small for the hotel size, although the food was the normal HIE fare. The cost of the rooms is too high for what you get, even given the favorable location in Boston's North End. Our room price wasn't horrible, especially for July 4th time period, but our friends that stayed next door paid a ridiculously high price for their room (I would have complained if I'd known at the time we were staying there but I didn't find out until a week later what they paid). I had picked the hotel so it was embarrassing for me that it was too expensive for them and that it was not up to par.
19 July 2014
Rated 4.0 out of 5.0 by Mariob Comfortable and strategically located:
It is a standard Holliday Inn Express, comfortable, well atended by the staff, safe and reliable. It location, close to the North Station make it a very easy way to move through the city. Moreover is sited in the historic, very nice, area which allows walk along the tourists places.
Summarizing, it is a good hotel to know the city.
18 July 2014