Rated 3.8 out of 5 by 135
Rated 1.0 out of 5.0 by AJBAJB Shabby, Incompetent - A Total Disaster.
They cocked up our reservation completely. As in "What Reservation". They later confirmed this was "their problem" and no due to anything we had done. I STILL have not been given an adequate explanation for this. Saying "A System Problems" is just not good enough.
We got a tatty room with broken sink and broken window locks. Room stuffy and smelly, not ventilation at all.
Was moved to another room which was at least clean and ventilated. But that was setup with sleeping for four, which appeared to be irrevocable (you couldn't just fold the second bed up) - so we were impossibly cramped. I was told this was the only alternative.
The next day some joker set the "do not disturb" on our room so our bed was not made and we had no clean, dry towels.
That night something horrible happened with the Fire Alarm which ruined our night's sleep. The hotel staff did not seem to know what to do.
When we checked out no explanation or apology was given.
The next day we had an important business meeting - which we both attended as zombies, we were so tired we barely managed to drive home safely.
But the breakfasts were mostly OK, even if the service was a bit erratic and slow.
11 September 2014
Rated 5.0 out of 5.0 by MFOM Nice Location
As always it is nice to stay at this hotel. Highly recommended.
31 August 2014
Rated 3.0 out of 5.0 by Jaffa63 Housekeeping not good
Booked room for one night, two adults one child, booking was amended by telephone on previous day,but Hotel had not received information, however given a suitable room BUT, telephone did not work, appeared to have been damaged, batteries in TV remote had been switched around and tea bags thrown against the wall, such actions cause annoyance.
30 August 2014