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Rated 4.0 out of 5 by 124 reviewers.
Rated 4.0 out of 5.0 Night staff didn't have a clue I've stayed here multiple times and it's very welcoming. The rooms are lovely except there was one man on duty at 11:00pm and he didn't inform me and my friend when breakfast was. So we woke up late at half 9 thinking breakfast would be the same time as the weekends (finishing at 10am) but it actually finished at 9 so I missed breakfast. Other than that, the stay was pleasant. 23 August 2014
Rated 5.0 out of 5.0 by A very pleasant stay Our stay et the Braintree Holiday Inn Express was excellent. Very friendly, polite and helpful staff and a lovely spacious room. It was very well furnished and the shower and bathroom were spotlessly clean. I stayed with my family and we had four rooms. We were all extremely happy with our rooms and would definitely stay there again. 20 August 2014
Rated 4.0 out of 5.0 by comfortable hotel stay at hotel was good . breakfast? if we stayed there again we would go out for breakfast. 14 August 2014
Rated 5.0 out of 5.0 by Surprisingly Good Have re-booked for the next 4 weeks and binned the premier inn that is actually closer to the office. I have also encouraged 4 other staff to book in during the next 4 weeks 13 August 2014
Rated 4.0 out of 5.0 by Good weeks accommodation I spent a week working away from home, really good room size and the air conditioning was lovely in the humid conditions this week. Staff are very pleasant and welcoming and if I was picky, the only aspect that I would argue really could do with improving is the WiFi service. It's fine for email, but not for Skype or any video streaming. Would visit again. 11 August 2014
Rated 3.0 out of 5.0 by Could have been better Visited this particular Holiday Inn Express when I was visiting a friend in the area and was my first stay in a hotel of this chain. The staff were wonderful. Polite, friendly and very eager to help. The room was not so great though. The size was not bad but the sofa bed that I slept in was not very comfortable and had a funky smell. This smell was present in the room when we arrived as well. Being close to a motorway made this room noisy but thankfully that was amended when we closed the window. Too bad soundproofing was not a priority when the hotel was being built as we could hear every movement taking place in the room above ours... 07 August 2014
Rated 1.0 out of 5.0 by Not very impressed My boyfriend and I booked a room as we were at a wedding near by. The night staff were very welcoming. I couldn't complain there but at 6.30am after a late night we were woken up by the fire alarm. We shot out of bed and went and stood outside in our pjarmas. Not one member of staff came to check if we were counted for or to explain what was going on. After 20 minutes of waiting outside we were eventulky allowed back in the building. No one explained what had happend or apologised. When we handed out key in at reception they just took it from me and asked me my room number. There was no ask if I had enjoyed my stay of or if everything was ok! After being woken up to a false alarm it would of been curtious of someone to ask. 06 August 2014
Rated 5.0 out of 5.0 by Great stay in Braintree We were a group of 8, and we all had a great stay! The staff were wonderful. So friendly!! The rooms were clean, modern, and comfortable. 06 August 2014
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