Rated 4.1 out of 5 by 145
Rated 4.0 out of 5.0 by Paul3196 Standards Maintained
As usual a friendly welcome from all staff. Room as ever very clean. The only thing letting it down is th the breakfast.
26 October 2014
Rated 5.0 out of 5.0 by David 77 Brilliant Staff
High standards are expected and Holiday Inn Express Braintree does not surprise. Where it is superior is the quality and friendliness of the staff, many whom have been there for years. With the value for money, included free Wi-Fi in all rooms and included breakfast this hotel is very hard to beat. Beds could be firmer.
25 October 2014
Rated 5.0 out of 5.0 by MissConStru Bit of a curate's egg, this one!
Finding the hotel was the first hurdle: Harlow is a bit of a maze to start with but I had to go round and round a few times before I spotted the little slip road that led to the hotel. /br
brThen the car park was a joke: a small archway with the barrier which serves as both entrance AND exit. Then when I got in there were about (at a guess) 20 parking spaces for a 200 bed hotel! What a joke! And NO signs to tell you where to go to access the hotel entrance which was out through the archway, up the road and round the corner. There needs to be signs!/br
brOther than that, the hotel is very nice, comfortable, clean and pleasant. Staff were friendly and helpful and definitely went the extra mile to be of service./br
brRoom was nice - even had a sofa which is a rare luxury. Bathroom was a nice wet-room which was great for an old gal with arthritic knees!/br
brHotel was nice and quiet and breakfast was okay though they only serve scrambled eggs, sausages and baked beans all of which I detest! Other than that, plenty of Danish, fruit, yoghurt, toast and such. Again, staff were very nice./br
brNow I know where this hotel is and how to get into it, I shall probably stay there again./br
24 October 2014