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Rated 4.4 out of 5 by 119 reviewers.
Rated 4.0 out of 5.0 by Pleasant Evenings I slept well here and the staff was friendly and I felt welcome. The property was very relaxing even tho I got locked out at the backdoor and no way to get back in. They need to put a card lock on the door leading out to the patio. They came to my rescue :) 27 February 2014
Rated 5.0 out of 5.0 by Very Good, Feels New Sometimes it's the little things that separates the rest from the crowd; like a towel bar near the vanity or the soap dish. The TV was big! The breakfast was good. 27 February 2014
Rated 5.0 out of 5.0 by Love the pancake maker!!! Unfortunately the beds were not very comfortable. I usually sleep like a baby in hotel beds but I tossed and turned all night. The staff was very friendly and helpful. Breakfast was excellent and I wanted to take home that pancake maker! Location is perfect but traffic is a nightmare. 26 February 2014
Rated 1.0 out of 5.0 by Worst hotel experience of my life No customer service and no one knows how to fix a toilet. Don't you think offering me to change rooms should have been a better option than have me suffer two nights in misery at your hotel. 26 February 2014
Rated 5.0 out of 5.0 by Part of a travel cheer team As part of a travel cheer team, we stay in several hotels each year. My experience in this hotel was wonderful. EVERY SINGLE STAFF MEMBER was warm, courteous, helpful and professional. The room was nice and comfortable as many are, but your staff is the exception!!!!! 26 February 2014
Rated 5.0 out of 5.0 by very clean rooms, great staff Staff was very pleasant, rooms were very nice and clean. Exceeded my expectations, will continue with future travel using Holiday Inn Express 11 February 2014
Rated 5.0 out of 5.0 by keep coming back! One of our managers has been traveling between Indiana & Tampa several times a month for the past 6 months. Each time he goes to Tampa, all I have to do is send a reservation request to Jamie/director of sales and she takes care of the rest. Everything is set up without any issues. The room is always ready and comfortable, and the staff is very helpful & courteous. It's truly his 'home away from home' and he enjoys his stays there. We would highly recommend this hotel to anyone who will be traveling to the Tampa area! 07 February 2014
Rated 5.0 out of 5.0 by Great staff, The staff here here was great all around, Maggie was one of the staff that was very helpful, very nice. This is one of the best places I have stayed at, and will come back again. 06 February 2014
Rated 1.0 out of 5.0 Poor never stay here Room key never worked more then once never two times each night key had to be redone Wait up 35 min to have room key redone due to only one person working front desk Spoke with manger about this issues but was blown off House keeping cleaning room after 530 pm spoke with housing said we had a full house the nite before this tell me that they only care about the people that they hope to come then the people already there 3rd shift play radio so load at night was unable to sleep try to call front desk but they never answer The only time I saw more then one person behind desk was the nite it was manger reception which I did take advance of Recommend that front staff personal Jordan be promoted this person is vary good in what she does by is brought down by the staff around her 25 January 2014
Rated 2.0 out of 5.0 by One of the nicest properties in the area, but... Stayed a week on business with my field team in January 2014. During our stay there were separate bus loads of a high school volleyball team, and a high school wrestling team that came in. They were typical teens: noisy and self absorbed. But my problem was with the management failing to react to the chaos the kids created. They didn't or couldn't do anything to control the noise, and we had two separate nights of very poor sleep as a result. Had they simply kept all of the kids on the same floor, the problem would have been more contained, and not compromised the experience of loyal business travelers. Instead, they were spread all over the hotel creating a bad situation for everyone. A simple lack of management in my estimation. Don't expect any perks from PC Platinum status at this HIE. I would not stay here again. 22 January 2014
Rated 5.0 out of 5.0 by Perfect for Business Travel Close to I-75 and I-4. clean comfortable rooms. very quiet hotel. 13 January 2014
Rated 5.0 out of 5.0 by Great location Clean hotel, friendly staff, good breakfast. We have stayed here twice this year while visiting family in Tampa. 03 January 2014
Rated 4.0 out of 5.0 by My stay I enjoyed the stay overall. The last couple of days a sports team came in. They were up all hours of the night. Here and there I heard laughter, but the hotel and it's proximity to my family and the mall were nice. I'll be back. 02 January 2014
Rated 4.0 out of 5.0 by Nice Hotel Over all experience was good. Initial impression, very clean hotel and room. However, your cleaning staff was a little lazy during our second nights stay. The level of detail cleaning we expected was over looked by the maid on the second night stay. This was on the third floor during a Saturday night stay. 01 January 2014
Rated 4.0 out of 5.0 by Good place to stay Nice hotel in a nice area, I'm there at least once a year during the Christmas holidays, it's in a quite location and I highly recommend this place if you are visiting or just passing through. 01 January 2014
Rated 5.0 out of 5.0 by Comfortable beds Amazing beds did not want to get up in the morning just sorry we were only there one night. 30 December 2013
Rated 5.0 out of 5.0 by All Around great place to stay My wife and I try to stay at a Holiday Inn Express. All of the ones we have stayed at have been great with clean and quiet rooms and an excellent staff. Thanks again. See you again in the future. 30 December 2013
Rated 5.0 out of 5.0 by Hard Rock Refrig. Not plugged in. Ice melted and all drinks got warm overnight. 17 December 2013
Rated 4.0 out of 5.0 by clean room the hotel as very clean and room and furniture was good 09 December 2013
Rated 4.0 out of 5.0 by Comfortable Bed Might think about doing waffles instead of pancakes, seems to go over big at other places I have stayed, it is the same batter but better quality. 18 November 2013
Rated 5.0 out of 5.0 by great value for room comfortable room, friendly staff and able to relax after a long day on the road traveling to that location. 18 November 2013
Rated 5.0 out of 5.0 by Great staff Highly recommend this hotel based on staff and their service levels. Excellent! Not really happy with the lumpy pillows but slept well in spite of them 05 November 2013
Rated 5.0 out of 5.0 by service Left lights on in car and ran down car battery. Went to ask if could call wrecker. Without hesitation the clerk ( red hair didn't get her name) offered to help jump my car. I was on the road in ten minutes. EXCEPTIONAL SERVICE!!!!!!! thank you very much 04 November 2013
Rated 5.0 out of 5.0 by Great stay My dad booked this hotel for my sister and I when we went to the Luke Bryan concert. The hotel was really close to the venue and was a short drive to the Brandon shopping area. Would definitely stay here again. 30 October 2013
Rated 5.0 out of 5.0 by Everything was great!! VERY pleasant experience from room, food and surroundings. Staff was exceptional! More than pleased and will return when in Tampa. 25 October 2013
Rated 5.0 out of 5.0 by hoilday inn express tampa The location was close to the interstate; stores are close. the staff was great.. Answered any question i h 23 October 2013
Rated 5.0 out of 5.0 by Amazingly Clean I just can't believe how clean the hotel is...such a nice change of pace compared to many other hotels at this price point. Staff is always helpful and friendly, no matter what time of day. Thank you for keeping your property so well maintained and employees trained well. We have stayed at this hotel before and will again in the future. 23 October 2013
Rated 1.0 out of 5.0 by If you have to...."Don't" Rude and uncaring staff... truly concern about " head on a pillow" mentality. I had an issue w/ forgotten "vital" medication in the room the front decks twice, left cell number, the second deck person said " she would contact the MGR" and I would return on the 17th of October. No call was made...The night manager could only speak of protocol which I met. The current room was not check cleanliness. And now I am concern by unsecure items in the room while out on business. The present room have leftover trash in room. I am a gold member of their reward program and I have been staying @ all branches of Holiday Inn 18 October 2013
Rated 5.0 out of 5.0 by Sleep Quality Everything about this hotel was excellent, except it needs better pillows. 15 October 2013
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