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Rated 4.4 out of 5 by 154 reviewers.
Rated 2.0 out of 5.0 by Very poor wi-if I enjoy the property and used to stay often on business but stopped a couple of years ago because wi-if and Internet was so bad I could never maintain connection to do even normal web surfing or download/upload reasonably simple files. Unfortunately the situation has not improved. I notified the front desk on previous occasions and again on this past visit but obviously no progress has been made and simply can't stay at this property because it's impossible to work electronically. 16 March 2014
Rated 5.0 out of 5.0 by looking forward to our next stay... Great Fitness Center, great room, great breakfast! 13 March 2014
Rated 5.0 out of 5.0 by work great breakfast, easy for traveling around Tampa close to everything 12 March 2014
Rated 4.0 out of 5.0 by As good as expected I choose Holiday Inn Express, because I know that I can expect a good value across he board. This one again fulfilled my needs. 11 March 2014
Rated 5.0 out of 5.0 by A Very Nice Stay -- Very Friendly & Helpful Staff!! My wife and I spent Weds to the following Monday here in mid-Feb., 2014 We are experienced travelers and this was one of the friendliest staffs we have ever encountered -- from the front desk people to the cleaning ladies to the maintenance people--very friendly and helpful. The rooms were clean and the quality of the breakfast food was quite good. We would certainly stay here again! 04 March 2014
Rated 4.0 out of 5.0 by Pleasant Evenings I slept well here and the staff was friendly and I felt welcome. The property was very relaxing even tho I got locked out at the backdoor and no way to get back in. They need to put a card lock on the door leading out to the patio. They came to my rescue :) 27 February 2014
Rated 5.0 out of 5.0 by Very Good, Feels New Sometimes it's the little things that separates the rest from the crowd; like a towel bar near the vanity or the soap dish. The TV was big! The breakfast was good. 27 February 2014
Rated 5.0 out of 5.0 by Love the pancake maker!!! Unfortunately the beds were not very comfortable. I usually sleep like a baby in hotel beds but I tossed and turned all night. The staff was very friendly and helpful. Breakfast was excellent and I wanted to take home that pancake maker! Location is perfect but traffic is a nightmare. 26 February 2014
Rated 1.0 out of 5.0 by Worst hotel experience of my life No customer service and no one knows how to fix a toilet. Don't you think offering me to change rooms should have been a better option than have me suffer two nights in misery at your hotel. 26 February 2014
Rated 5.0 out of 5.0 by Part of a travel cheer team As part of a travel cheer team, we stay in several hotels each year. My experience in this hotel was wonderful. EVERY SINGLE STAFF MEMBER was warm, courteous, helpful and professional. The room was nice and comfortable as many are, but your staff is the exception!!!!! 26 February 2014
Rated 5.0 out of 5.0 by very clean rooms, great staff Staff was very pleasant, rooms were very nice and clean. Exceeded my expectations, will continue with future travel using Holiday Inn Express 11 February 2014
Rated 5.0 out of 5.0 by keep coming back! One of our managers has been traveling between Indiana & Tampa several times a month for the past 6 months. Each time he goes to Tampa, all I have to do is send a reservation request to Jamie/director of sales and she takes care of the rest. Everything is set up without any issues. The room is always ready and comfortable, and the staff is very helpful & courteous. It's truly his 'home away from home' and he enjoys his stays there. We would highly recommend this hotel to anyone who will be traveling to the Tampa area! 07 February 2014
Rated 5.0 out of 5.0 by Great staff, The staff here here was great all around, Maggie was one of the staff that was very helpful, very nice. This is one of the best places I have stayed at, and will come back again. 06 February 2014
Rated 4.0 out of 5.0 by OVERALL EXPERIENCE COMFORTABLE BED AND CLEAN ROOM. WE DID GET SURPRISED BY TWO FIRE ALARMS ONE DAY AND ONE THE NEXT DAY. SEEMS LIKE THE TOASTER IN BREAKFAST AREA NEEDS TO BE RELOCATED SO WHEN SOMEONE BURNS TOAST IT DOES NOT SET OFF THE ALARM. WE DID CALL THE FRONT DESK TO MAKE SURE WE DID NOT HAVE TO EVACUATE.... WEATHER PREVENTED US FROM USING THE POOL.LOOKED NICE THOUGH 05 February 2014
Rated 1.0 out of 5.0 Poor never stay here Room key never worked more then once never two times each night key had to be redone Wait up 35 min to have room key redone due to only one person working front desk Spoke with manger about this issues but was blown off House keeping cleaning room after 530 pm spoke with housing said we had a full house the nite before this tell me that they only care about the people that they hope to come then the people already there 3rd shift play radio so load at night was unable to sleep try to call front desk but they never answer The only time I saw more then one person behind desk was the nite it was manger reception which I did take advance of Recommend that front staff personal Jordan be promoted this person is vary good in what she does by is brought down by the staff around her 25 January 2014
Rated 2.0 out of 5.0 by One of the nicest properties in the area, but... Stayed a week on business with my field team in January 2014. During our stay there were separate bus loads of a high school volleyball team, and a high school wrestling team that came in. They were typical teens: noisy and self absorbed. But my problem was with the management failing to react to the chaos the kids created. They didn't or couldn't do anything to control the noise, and we had two separate nights of very poor sleep as a result. Had they simply kept all of the kids on the same floor, the problem would have been more contained, and not compromised the experience of loyal business travelers. Instead, they were spread all over the hotel creating a bad situation for everyone. A simple lack of management in my estimation. Don't expect any perks from PC Platinum status at this HIE. I would not stay here again. 22 January 2014
Rated 5.0 out of 5.0 by Perfect for Business Travel Close to I-75 and I-4. clean comfortable rooms. very quiet hotel. 13 January 2014
Rated 5.0 out of 5.0 by Great location Clean hotel, friendly staff, good breakfast. We have stayed here twice this year while visiting family in Tampa. 03 January 2014
Rated 4.0 out of 5.0 by My stay I enjoyed the stay overall. The last couple of days a sports team came in. They were up all hours of the night. Here and there I heard laughter, but the hotel and it's proximity to my family and the mall were nice. I'll be back. 02 January 2014
Rated 4.0 out of 5.0 by Nice Hotel Over all experience was good. Initial impression, very clean hotel and room. However, your cleaning staff was a little lazy during our second nights stay. The level of detail cleaning we expected was over looked by the maid on the second night stay. This was on the third floor during a Saturday night stay. 01 January 2014
Rated 4.0 out of 5.0 by Good place to stay Nice hotel in a nice area, I'm there at least once a year during the Christmas holidays, it's in a quite location and I highly recommend this place if you are visiting or just passing through. 01 January 2014
Rated 5.0 out of 5.0 by Comfortable beds Amazing beds did not want to get up in the morning just sorry we were only there one night. 30 December 2013
Rated 5.0 out of 5.0 by All Around great place to stay My wife and I try to stay at a Holiday Inn Express. All of the ones we have stayed at have been great with clean and quiet rooms and an excellent staff. Thanks again. See you again in the future. 30 December 2013
Rated 5.0 out of 5.0 by Hard Rock Refrig. Not plugged in. Ice melted and all drinks got warm overnight. 17 December 2013
Rated 4.0 out of 5.0 by clean room the hotel as very clean and room and furniture was good 09 December 2013
Rated 4.0 out of 5.0 by Comfortable Bed Might think about doing waffles instead of pancakes, seems to go over big at other places I have stayed, it is the same batter but better quality. 18 November 2013
Rated 5.0 out of 5.0 by great value for room comfortable room, friendly staff and able to relax after a long day on the road traveling to that location. 18 November 2013
Rated 5.0 out of 5.0 by Great staff Highly recommend this hotel based on staff and their service levels. Excellent! Not really happy with the lumpy pillows but slept well in spite of them 05 November 2013
Rated 5.0 out of 5.0 by service Left lights on in car and ran down car battery. Went to ask if could call wrecker. Without hesitation the clerk ( red hair didn't get her name) offered to help jump my car. I was on the road in ten minutes. EXCEPTIONAL SERVICE!!!!!!! thank you very much 04 November 2013
Rated 5.0 out of 5.0 by Great stay My dad booked this hotel for my sister and I when we went to the Luke Bryan concert. The hotel was really close to the venue and was a short drive to the Brandon shopping area. Would definitely stay here again. 30 October 2013
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