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Rated 4.3 out of 5 by 50 reviewers.
Rated 5.0 out of 5.0 Business trip to Oakland area I stayed at the Brentwood HDIE because there was nothing available closer to Walnut Creek. The hotel was very clean and was a comfortable and relaxing place to wind down after a day on the area roads. It was nice that they provide more than a continental breakfast. The staff was courteous, room was clean and comfortable. I had no problems and no issues with the facility. 27 October 2014
Rated 3.0 out of 5.0 by Front Desk & Phone reservations It seems as though the front desk and reservations personnel need more training. Each person I spoke with had different policy's and procedures and did not seem to be trained in customer service or making sure that your guest was happy. Our group had 15+ rooms over the weekend and each person in our party said that they felt the staff was not trained and was confused and frustrated easily. 09 October 2014
Rated 4.0 out of 5.0 by Nice Holiday Inn This is a nice hotel in a safe area of Brentwood. Breakfast was okay. Room was clean and beds were very comfortable. Suggestion is for the common hallway carpets to be cleaned as they are looking very dirty. Staff was friendly and helpful. 04 October 2014
Rated 4.0 out of 5.0 by HIE Brentwood Pretty good hotel for a reasonable price, the quality is below the one of other HIE in CA, but ok if you need to stay in the Brentwood area 01 October 2014
Rated 5.0 out of 5.0 by Ed Great place to stay. Very relaxing! My family as well as my self enjoyed the pool area as well as the free breakfast. 12 September 2014
Rated 5.0 out of 5.0 by Comfortable and quiet I stay at this hotel 4-5 times a year, there has only been one time that it was noisy and that was a wedding party...understandable. The staff is always welcoming. 09 September 2014
Rated 5.0 out of 5.0 by Great Service - Comfortable Room Family Reunion was in the area and we had a fantastic stay. Great breakfast choices. Very friendly staff. I highly reccoment the Holiday Inn Express. 05 September 2014
Rated 5.0 out of 5.0 by Accomendating and Great Service Great experience will defiantly use them again for future stays as well as personal if needed. Front desk was very helpful with questions I had in regards to billing. Friendly staff and ease of making the reservation as well as ease of using authorization form for future stays. The room was cleaned and very neat. 04 September 2014
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