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Rated 4.6 out of 5 by 241 reviewers.
Rated 5.0 out of 5.0 Mostly Good I would not have completed the survey if I had known that I would have to write a 50 word essay at the end. February 8, 2016
Rated 5.0 out of 5.0 by Over-the-top customer service OK, I don't normally write reviews, but this time it is well deserved. I travel a lot. >60%. I stayed a total of nearly 8 weeks at this HIE, yet on the second day, when the desk clerk surprised me by addressing me as Mr. (My Last Name), I knew that she would set the measurement that other hotel staff can only hope to achieve. Courteous, professional, and appropriately friendly, she was most helpful, whether I requested a wake up call to be entered for me, advice on local area businesses, or helping me on two occasions when my stay needed to be extended. I observed her helping numerous other customers in the same fashion, each time with her helpful demeanor and a smile. Your clerk's name is Lanore. You should be proud to have an employee who makes your guests feel so welcome. I'm sure others who have stayed at this location will agree with me. Thanks February 7, 2016
Rated 5.0 out of 5.0 by Restored my faith in Holiday Inn The customer service at this hotel was amazing. Everyone was so helpful (especially Lenore) in attending to our needs. Very Clean. I was not a big fan of Holiday Inn before, but staying here has made me loyal to them for future bookings. February 4, 2016
Rated 5.0 out of 5.0 by Great Service and Very Comfortable Everything was very nice, clean and staff was very friendly. The rooms and area were very clean and comfortable. Nice size room with microwave and fridge. IT was pleasant and spacious. January 28, 2016
Rated 5.0 out of 5.0 by Superb service; Perfect location for overnight business traveler Can't say enough about the great staff at this property! Arrived late in the evening, front desk team member was friendly, professional, and welcoming. She made certain that my reservation was in perfect order and check-in was swift. Suite was clean, well appointed. The refrigerator & microwave are a plus. The bath was spotless. Did not linger over breakfast, stopping only long enough to get coffee & fruit, but it smelled great and offered a broad variety. This is a great stop for an overnight business traveler, and I'm going to use this property in the future for leisure trips as well. January 27, 2016
Rated 4.0 out of 5.0 by Earl Baker Bed excellent, TV small for room,over priced for my stay. Just stayed because of past experance. Hope my next visit is much better. January 22, 2016
Rated 5.0 out of 5.0 by Relaxing Always stay at Holiday inn when I travel. Clean comfortable. January 21, 2016
Rated 5.0 out of 5.0 by Great service The staff was very welcoming and eager to please. The breakfast staff was very friendly. Visit the nearby Florida Cracker restaurant in Brookville for a wonderful meal! January 18, 2016
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