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Rated 4.1 out of 5 by 399 reviewers.
Rated 3.0 out of 5.0 by Breakfast This hotel was pretty good. Rooms were clean. Counter staff was excellent! But....the hot breakfast food provided was absolutely horrible. Uneatable. Quite a disappointment, but we got over it. 18 August 2014
Rated 5.0 out of 5.0 by The friendliest staff in town! In addition to the great accommodations and affordable prices, the staff at this hotel is the nicest and most attentive in town. They always welcome me on my repeat visits and attend to any need I may have in a timely and professional manner. For a frequent traveler like myself, the personal touch makes all of the difference in the world! 18 August 2014
Rated 5.0 out of 5.0 by beautiful design Beautiful motel with everything you need and want. Fabulous stay. 17 August 2014
Rated 4.0 out of 5.0 by A Nice Place to Stay The staff is very friendly and the amenities are very good. The room is clean and modern. There were a couple of things I did not like. The doors in nearby rooms bang loudly when closed. I was placed near the fitness center which I do not recommend because of the traffic and noise of people going in and out. I also am not crazy about the big pillows. Everything else was very good. 16 August 2014
Rated 5.0 out of 5.0 by Total great experience From the Cheerfull front desk, to remodeled rooms w/ comfortable beds, quiet area even though close to SFO we always look forward to our business or pleasure trips to this HIE. Good variety of choices for breakfast ( yes fresh fruit and yogurt , cinnamon rolls always! A must on your list to stay if your in the area! 15 August 2014
Rated 5.0 out of 5.0 by Excellent hotel, wonderful staff, great location! This is a great hotel! I stay in IHG hotels all around the world and this has to be one of the best Holiday Inn Express hotels. The location provides a super view of South Bay and the Bay Trail nearby. It is also very easy to get to SFO via the courtesy hotel shuttle and even venture into San Francisco with the BART (located next to the SFO International Terminal). The staff are wonderful; they are all very friendly and extremely helpful. I am always made very welcome on my regular visits to the Holiday Inn Express San Francisco Airport South here in Burlingame (I have been staying here regularly since 2008). I would highly recommend this hotel. 12 August 2014
Rated 4.0 out of 5.0 by Our first stay in San Francisco I did quite a bit of reasearch before booking this room. We were looking for a place that offered a free breakfast, swimming pool and free parking. Not to mention, we wanted a place close to the airport, since we had am extremely early flight. I am happy to at that my relentless research paid off... We were completely satisfied with our short stay at this hotel! The rooms were clean and comfortable. The staff was extremely helpful and friendly. My only grievance would be the breakfast. Although they did provide a wide variety of choices, the eggs and sausage were the worst is ever eaten! Good news was, the pancakes and cinnamon rolls were just fine! Other than that, it was a great stay at a nice hotel. I would certainly recommend it for anyone traveling to the SF area, with a desire to stay close to the airport. 12 August 2014
Rated 5.0 out of 5.0 by So glad to pick this hotel Airplane didn't arrive until 11pm, so we decided to stay at the airport hotel and get the rental car in the morning. Even though farther from the city, we are so happy we picked the South hotel verses north. Clean and comfortable, great service. Will stay here again if in area. 12 August 2014
Rated 5.0 out of 5.0 by great service Excellent staff, good breakfast, fabulous access to SFO 12 August 2014
Rated 4.0 out of 5.0 by Good location and easy access to Airport A typical Holiday Inn Express with a nice friendly staff. Stayed for business 4 nights. Would have liked a less transient hotel - most people seemed to be staying for a night coming or going from SFO. Our conference was at the Hyatt across the street and it was easy to come and go. There are a number of nice restaurants in the area including Max's right in front of the hotel. 10 August 2014
Rated 5.0 out of 5.0 by Good Hotel, clean, comfortable beds I would recommend this hotel, nice atmosphere, quiet. 06 August 2014
Rated 4.0 out of 5.0 by Great service and relaxing atmosphere This hotel sits on the bay near the airport and has a nice walking path along the bay. The staff are all friendly, helpful and attentive. The room was clean, roomy and had comfortable beds. Swimming in the pool was refreshing and the pool area was well maintained. The cinnamon rolls for breakfast were yummy and there were many other breakfast selections. Coffee was available all day and the breakfast area was always well stocked and clean and roomy. The hotel had a very calm and relaxed atmosphere, we enjoyed our stay and would recommend this hotel for business or leisure travel. 06 August 2014
Rated 5.0 out of 5.0 by Great location and ample breakfast choices The hotel was well worth the money spent. The front desk staff was courteous and helpful. The breakfast provided the hotel guests with many choices. The only recommendation I would have for the hotel is to update some of the hallways with lighting fixtures and newer carpet. I, however, enjoyed my stay and would recommend this hotel to others. 03 August 2014
Rated 4.0 out of 5.0 by great staff good value. great staff A bit tricky getting on and off the freeway. 03 August 2014
Rated 5.0 out of 5.0 by Great Stay We had a great stay at this property. Very friendly staff, clean and comfortable room. Hotel is on the bay with nice view of water. Its an easy trek into downtown from here, and worth the value. 02 August 2014
Rated 5.0 out of 5.0 by Great place to stay for an early flight Glad we stayed here since we had an early 6AM flight the next morning. really very convenent, nice facility and quiet. Would highly recommend it. 01 August 2014
Rated 5.0 out of 5.0 by Comfortable bed, great service, breakfast not so good We enjoyed our visit. Everything was perfect except the layout of the breakfast buffet was very difficult to get around. Room was small and the quality of the food was not like we've had a HI Express before. This was our only disappointment. Coffee was great but food was just in the wrong kind of layout. 30 July 2014
Rated 4.0 out of 5.0 by Excellent customer service, good quality There are two main things I look for in a good hotel experience: cleanliness 30 July 2014
Rated 4.0 out of 5.0 by Value for Money For a Hotel in Bay Area, this hotel is definitely a great bang for you buck. 30 July 2014
Rated 5.0 out of 5.0 by Clean, Convenient and Great Service!! Stayed at this hotel on the first and last night of our trip. Very Clean and very convenient to the SFO Airport. Great service, friendly people working the front desk, and the restaurant located on the property had great food!! Would recommend this hotel and would definitely stay there again. 29 July 2014
Rated 5.0 out of 5.0 by Great service When we got to the hotel early they let us use the pool and one of the staff workers showed me all around to where the Laundry room was the breakfast area and was just a wonderful gentleman and the desk clerk came looking for us when our room was ready. They had fruit baskets and coffee, etc., at all times ready. Our room was fantastic, maybe not so much the sofa bed, but that is expected. The breakfast was great and a perfect way to end our vacation. Thanks. 29 July 2014
Rated 4.0 out of 5.0 by enjoyed my stay I enjoyed my stay. Very nice rooms and great customer service! 28 July 2014
Rated 5.0 out of 5.0 by Very satisfied The room was clean and the staff was great. Our room A/C was not working and the manager immediately responded to our problem. The breakfast had a good selection. Definitely will recommend. 28 July 2014
Rated 4.0 out of 5.0 by Nice Hotel Helpfull staff and clean facility. The rooms were clean and the breakfast was good. 28 July 2014
Rated 2.0 out of 5.0 Hotel Needs to update Shuddle service from airport to hotel arriving at 530 pm was very slow. The hotel needs to be updated especially for the price per night. 27 July 2014
Rated 5.0 out of 5.0 by Comfortabe Stay The staff is always friendly and courteous. This HIE is my hotel of choice when visiting the Burlingame - San Mateo area for business and have been using it for over 5 years. 27 July 2014
Rated 5.0 out of 5.0 by very nice hotel,very good staff just for one night before a flight home but full marks to the ladies on the desk, lovely kind, pleasant, helpful staff,smashing room v clean love the choice of firm or soft pillows and v good beds. Cleaning lady came down with my clock to return same as i was leaving at the door of the hotel excellent Thank You. Nice pool Perhaps you could make breakfast area a little bigger but nice breakfast worth waiting for and good choices. All in all excellent hotel and excellent staff, regular shuttle to airport & also close to Burlingame free hotel tram service over to Burlingame Caltrain station,nice town centre for a ramble or eats. 26 July 2014
Rated 5.0 out of 5.0 by Amazing stay Can't say enough of this facility. It looks amazing! The staff is always friendly and extremely proffessional. Would recommend it to everyone. 25 July 2014
Rated 5.0 out of 5.0 by Great place to stay Great place to stay. Excellent rooms, economical, and great service. Watching the planes land was an added bonus 24 July 2014
Rated 5.0 out of 5.0 by Great property and Convenient to the airport Excellent hotel choice for us! The stay for the large part was comfortable but had a noisy neighbor which is no fault of the hotel or its staff. The location is fantastic and very near the airport. The breakfast in the morning was great! 24 July 2014
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