Rated 4.3 out of 5 by 68
Rated 4.0 out of 5.0 by Intarfa Staff
Very friendly and helpful staff but particularly impressed by young lady member of staff and the cheerful help and attention she gave to an elderly, frail guest, with her breakfast, not once but on several occasions. Before you say anything, no, I was not the guest!!!
Also, buffet breakfasts in hotels can be a bit naff but the one here was not unreasonable.
02 December 2013
Rated 1.0 out of 5.0 by Vas99 First and last time
Bed very old and uncomfortable.
Extreme noise from the motorway.
Air conditioning kept cutting out and therefore room was cold.
21 November 2013
Rated 5.0 out of 5.0 by Susana1956 Good Value
Good value. Staff were extremely friendly, very efficient and hard working. Rooms were clean and comfortable. Breakfast was basic - but was included in the price of the room.
20 November 2013
Rated 4.0 out of 5.0 by Delia64 Lovely clean and stylish rooms
We have stayed here before and find its a very well appointed holiday inn express. The rooms are stylishly decorated with modern bathrooms and are very clean. The two members of staff on reception were very welcoming and friendly. We ate our evening meal in the hotel bar and although it took a little longer than we would have liked, the food was tasty and of decent quality.
The breakfast buffet had a good choice of hot and cold items and although I was not impressed by the sausages, I would probably put that down to personal preference.
My only criticism was that it was noisy, with people arrivinging late into the night but I guess that's to be expected in this type of hotel, I would still recommend it despite this.....
19 November 2013
Rated 5.0 out of 5.0 by markg2308 Over niight Stay
Comfortable bed in the family room great friendly service
05 November 2013
Rated 3.0 out of 5.0 by ClaretFan OK with room for improvement
Overall, a decent place to stay at a realatively reasonable price. Great access to the canal and I walked to the football along what can only be described as a potentially supreme visitor space.
A pseudo hot breakfast of sausages (bit spicy for me but others would say bland) and baked beans + scrambled eggs.
Fruit,Yoghurts, juice (one was so watered down it only tasted like water with an odd flavour), hots drinks, toast all welcome.
The room was fine except an irritating practise of the room staff to remove the room key from the lighting panel. (They gave two room cradkeys so one could be left to charge your electrical items whilst breakfasting). Unfortunately, twice, on return to the room that had been taken by the cleaning staff. Once she was right there and I asked for it back. the 2nd time, long gone. Nothing charged as a result and a visit to reception to obtain another key the 2nd time. Irritating practise when we were there 5 nights.
One day wet towels we had deposited on the floor were just hung up and not replaced. Wife not happy!
Those are the negatives. The staff were fine, otherwise and the hotel is clean and tidy and 'businesslike'. Free wifi was well received and used.
Not where you go to sit round a log fire, which we knew. that is not a criticism.
The location was excellent. Edge of town and easy for motorway and the town...and the canal.
Enjoy your stay. walk the canal.
03 November 2013
Rated 5.0 out of 5.0 by Lu72 Really pleased
Lovely, clean hotel. Staff were so friendly and helpful. Room was clean and I slept well. Can't fault my nights stay. Breakfast was good, nice choice.
25 October 2013
Rated 4.0 out of 5.0 by Mallard75 Room and Service
From arrival at the reception the staff were very helpful and we found the room very clean and everything we needed was on hand. The bed was very comfortable. Breakfast was good and there was plenty of choice.
The hotel is situated in a good location, very close to the M65 and only five minutes drive to the town centre.
I would happily recommend the hotel as a base to work out of given its handy location to the motorway and the beautiful countryside easily accessible from here.
Thank You David & Christine
23 October 2013