Rated 4.2 out of 5 by 120
Rated 4.0 out of 5.0 Good quality and excellent value service
I enjoyed the free internet, the complimentary toothbrush, the room service. Staff friendly and helpful. Room was comfortable and nicely decorated, would highly recommend.
29 July 2014
Rated 5.0 out of 5.0 by A9er Bed collapse!!
The Hotel was generally of high standard but we must have been given the room to act as quality control assessors!!
On leaning against the bed it collapsed!!!
Before completing two showers the shower gel ran out.
There was evidence of someone having smoked in the room.
On the plus side, the hotel staff acknowledged all the failings.
Do not let our experiences put you off!!
28 July 2014
Rated 4.0 out of 5.0 by turnbly52 comfortable room
problem with TV was rectified quickly, only downside was basic breakfast,
26 July 2014
Rated 4.0 out of 5.0 by denice21 clean comfortable and good service
I found the air conditioning difficult to set at a cool enough temp during the very warm weather but the staff were nice and overall the stay was pleasant
26 July 2014
Rated 5.0 out of 5.0 by johnh207 Clean and fresh.
It was very easy to book on-line. The price was very reasonable and included breakfast. The price quoted on-line was the total amount that we paid. No hidden extras. All of the staff were friendly and helpful.
24 July 2014
Rated 5.0 out of 5.0 by jannet well done
excellent - the rooms were perfect for an overnight stay
24 July 2014
Rated 4.0 out of 5.0 by bwfcraig Decent hotel, with friendly sleeping neighbours!
The hotel stay itself was brief, but situated very well in Burnley, merely 5 - 10 minutes away and linking directly to the canal path which was very convenient if you needed to nip into town. Staff were friendly if a little per-occupied by their surrounding technology! The room itself was lovely, well set up, bathroom was very swish, however little features like changing bins would have made this a better experience. Plus when I returned to the hotel after dark I couldn't help but be destracted by the new Spider friends I made who were scurrying around all night, not the best ingredient to a good nights sleep! The room itself was fantastic on the first floor, got a brilliant sleep and had no issues with early morning cleaners. The breakfast choices were of a high standard and felt no issues checking out. All in all a better than average stay!
23 July 2014
Rated 4.0 out of 5.0 Holiday Express at Burnley.
Very good hotel ,and helpful staff.
Food choice a bit limited but the choices available
20 July 2014