Rated 4.0 out of 5 by 115
Rated 5.0 out of 5.0 by pins1982 Ms
We were warmly welcomed by the staff the minute we got there till the minute we left. The room was exceptionally clean and tidy.
Fab choice of items for breakfast and was being replaced constantly not just sat there getting cold. children were giving activity packs that went down a treat. Loved our stay and would definitely use them again.
03 September 2014
Rated 5.0 out of 5.0 by pussmog super environment
was a bit of a shock to be charged for parking, residents usually park for free. e-mail advised it contained everything we need for our first stay, when in actual fact it is our sixth or seventh stay. still not to detract from a most pleasant hotel, as above, we return often, and will continue to do so.
02 September 2014
Rated 5.0 out of 5.0 by guyana01 comfort stop
we stayed here after a hard days fun at Alton towers. not too far a drive .
staff were lovely and breakfast was great
01 September 2014
Rated 2.0 out of 5.0 by brainym Such a pity!
Having booked two family rooms for myself, my daughter and her children having arrived later than planned we were only in the rooms for an hour before we exited to go to a party. Coming back late we were glad of the comfortable beds.
Next morning however in room 225 my daughter complained of a bad smell coming from the toilet.
In the other room 227 there was no hot water in the bathroom at all.
I reported this at once. Offered shower facility at check-out!
I am not sure I would have used the shower anyway as the sliding door came off the track as I opened it. Luckily it wasn't one of the children.
Hoping for a better start we went down to breakfast.
The capacity of the breakfast bar is totally inadequate. Queues of seven or eight people trying to use one toaster, hot dishes emptied so quickly and replenished too slowly to cope with the queues. With a party of 6 of us breakfast together was impossible.
01 September 2014
Rated 3.0 out of 5.0 by AKSB Nice Checking staff.
The hotel was pleasant. The checking staff were very nice and
We needed a hotel just for the night thought it was over priced. but had no choice.
Would not pay the same again.
The hotel is in a good location with McDonald's & Torbay's , Harvesters in walking distance.
Good hotel for a quick stay over.
31 August 2014
Rated 5.0 out of 5.0 by evo1962 Clean hotel efficient friendly staff
We booked a double bed with sofa room but on checking in were offered a twin room which as a married couple really wasnt suitable so we were then offered a accesible room again not what we booked followed by a king bed room after about 10 minuted we were finally offered the room we booked. To be fair the receptionist was polite throughout this process. The rest of the stay was fine, breakfast was adequate for our purposes but think bacon rather than sausage would be most peoples preference, the availability of free coffee through the day was a bonus and the room was clean and tidy. We had read previous reviews and chose to park on the road rather than pay what we felt was an unneccessary charge of £3 daily. we would stay again
28 August 2014
Rated 5.0 out of 5.0 by GEFFZZ A HOME FROM HOME
WE STAYED HERE FOR 1 NIGHT. WITHOUT DOUBT THE BEST BUDGET HOTEL .WE HAVE STAYED IN. IT WAS ABSOLUTELY SPOTLESS FROM TOP TO BOTTOM. THE BREAKFAST WAS EXCELLENT AND THE STAFF WERE GREAT. AND ALL FOR A GREAT PRICE. WOULD DEFINATELY RECOMMEND TO ANYONE WANTING A STOPOVER. EXCELLENT
27 August 2014
Rated 5.0 out of 5.0 by aewuk Comfort in Burton
Excellent service, efficent friendly staff quiet and comfortable, easy to locate
22 August 2014