Rated 4.3 out of 5 by 124
Rated 4.0 out of 5.0 by ajesh35 Nice room and great friendly staff
the staff - both the front desk as well as the persons managing the morning breakfast were very courteous , friendly and pleasant. the room was clean (except for the sofa bed), spacious for the family of 6 and the pool and the water slide...was good too..kids loved it.
01 September 2014
Rated 5.0 out of 5.0 by Bluetoast Great stay in suite with young children
Got the suite for three nights while travelling with two kids. The separate living area was great as we adults could stay up a little later in the evenings and when someone woke up early in the morning it didn't disturb the rest. The kids loved the pool and slide. The breakfast is basic but good enough for everything we needed including hot scrambled eggs and pancakes. Location is good and shuttle to airport is convenient.. Will stay here again when in Calgary.
30 August 2014
Rated 1.0 out of 5.0 by TKAD Staff and Service is very poor and no respect for customer
even customer service manager has very poor skill to understand the customer's need. She was dis-respectful to myself, while requesting for support. She was not ready to understand this is chain of Hotel world wide, so if customer has problem with other location; customer must get better treatment at this location. but instead of this type of better service, she keep on telling that each hotel is own by separate company, so if I had problem with other location, she can not support me & provide me better service at this location. Even like swimming pool towel also staff refuse to gave us, we went to our room with out dry out our bodies from the pool area at ground floor to our room on 2nd floor.
very very poor customer service, not recommended to stay here again.
29 August 2014
Rated 3.0 out of 5.0 by MildBill as expected
Typical HIE for a business traveler. Convenient to airport and a couple of restaurants. Kids would've liked the water slide.
28 August 2014
Rated 5.0 out of 5.0 Exactly what you should expect in a hotel
When you consistently have a good experience, which is what you would and should expect....you will keep coming back without even shopping around. THAT is both convenient and value. I highly recommend this location!
27 August 2014
Rated 4.0 out of 5.0 by Jimb0 Good Hotel, Slow Internet
Stayed here twice before. Almost everything was as it has been previously.
Comfortable clean room, good parking and pretty good value for $ spent.
The unfortunate thing is that with more kids having more electronic gadgets the free wifi was turle slow in evg, and later in am after people up. Was fast at 7 am though.
Needs a more robust internet connection, however a good stay otherwise.
27 August 2014
Rated 5.0 out of 5.0 by Snowflake2 Outstanding Experience
Overall our stay at this hotel was delightful - the staff was extremely friendly and helpful and we would definitely stay there again.
27 August 2014
Rated 5.0 out of 5.0 by elec2455 Great clean hotel
This hotel is very clean with friendly staff. The rooms were very spacious with alot of natural sun light. The pool area is very clean and the kids loved the waterslide. The hotel is also not far from shopping.
21 August 2014