Rated 4.0 out of 5 by 68
Rated 3.0 out of 5.0 by Sezbear Saturday Night stay
The Sofa bed has a massive gap so was very uncomfortable But staff excellent. Breakfast was ok but Eggs awful.
20 November 2013
Rated 5.0 out of 5.0 by Nanaof6 Staff that go the extra mile!
Nothing is ever too much trouble for the staff here - other establishments would do well to send their staff here for a week to see 'how it's done!'
07 November 2013
Rated 3.0 out of 5.0 by toria1982 Did the job
I made the booking through Holiday Inn's online chat service, requesting a twin room with a cot. I was offered a double bed, a double sleeping sofa bed and a cot. On arrival, the sofa bed was not made up and when I informed reception I was told that it is an either/or room - either a sofa bed to sleep on or a cot, not both for fire safety reasons. Considering I'd booked directly through their online chat, who had spoken to the hotel directly, I found this to be ridiculous.
Other than that, the room was clean, the beds and pillows were soft and we had everything we needed. The bar served food and that was nice and reasonably priced for a hotel.
The free breakfast was a bonus and the choice was good.
06 November 2013
Rated 4.0 out of 5.0 by Alex33 Clean and effective
We stayed three nights over the last weekend in October. The room was clean and comfortable. The location is good as it is on the outskirts and although the hotel is located in an industrial estate, there are pleasant walks immediately on exiting the hotel and turning left. This walkway leads to Mill Road and the centre of Cambridge can be accessed quickly by foot. Breakfast was basic but suitable, although bacon might have been preferrable to sausages. The staff were helpful and pleasant.
04 November 2013
Rated 2.0 out of 5.0 by Joel24 Uncomfortable bed and poor breakfast
On the whole this is a nice hotel, however there are three things letting it down.
Firstly the bed was too firm for me (used to a memory foam mattress). As a result I kept waking up ever 1-2 hours
The aircon/heating in the room did not work. This wasn't too big an issue as the room temperate was ok.
After my stay I noticed a tv advert boasting that holiday inn express offer free breakfast with their hotels. The breakfast was a big disappointment. How can you call it full English when all you get are some poor quality sausages, mini baked beans and cooked to death scrabbled eggs. There were no tomatoes, alternative eggs, mushrooms or even beacon which I would have thought were essentials in an all English.
No wonder they can make such bold offers like free breakfast.
03 November 2013
Rated 4.0 out of 5.0 by KatieD42 Room OK, staff helpful
Room OK, 1 adult 2 kids, staff helpful when asking for childrens menu for evening meal - there isn't one, but they made meals for my 2 children. Breakfast very basic, but it is an 'express' hotel.
31 October 2013
Rated 5.0 out of 5.0 by Nanaof6 Staff here are exceptional
The welcome is very warm and friendly, nothing is too much trouble - I've certainly added this hotel to my favourites list!
24 October 2013
Rated 3.0 out of 5.0 by aussie13 Good value
Our night was good value But the meal in the restaurant was poor for the price.Also we had to pay it in euro instead of pounds for some reason.
22 October 2013