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Rated 4.3 out of 5 by 291 reviewers.
Rated 5.0 out of 5.0 by Good and comfortable stay, thank you ALL the staffs, from reception throughout the day/night and the room cleaning staffs were really very good, most helpful and very friendly. Had a very good time, thank you very much October 8, 2015
Rated 5.0 out of 5.0 by friendly staff, good rooms,great service Enjoyed my week long business stay. I was greeted at the front desk with a smile and was given a nice room which looked recently refurbished so was modern, clean and pleasant. The staff were great throughout my stay, nothing was a problem for them. I changed rooms after a couple of days as I wanted a double when one became available instead of the twin I was given which was arranged without question. The food was very nice but I did wonder why the hot breakfast was only scrambled egg, sausage and beans. I do like a bit bacon and mushrooms too if nothing else.There were plenty of other options for breakfast though. I would definitely stay there again. October 6, 2015
Rated 5.0 out of 5.0 by Staff very good Check in was very good, recognised as platinum member and offered free drink / snack. Bar service very good. Checkout staff very friendly September 30, 2015
Rated 4.0 out of 5.0 by Very good staff and hotel - great location (close to Cambridge) - great staff September 30, 2015
Rated 5.0 out of 5.0 by Nice stop-over Decent sized car park and free parking. Greeted at reception by name (not sure quite how he knew who I was, but it was a nice touch). Free WiFi without any sign-on issues - I was able to connect to work really easily (often, there are all sorts of firewall issues when trying to connect from hotel systems). I requested a quiet room on an upper floor - that was exactly what I got. 3.2 miles from central colleges. My only criticism - it took me over half an hour to find the hotel. My car Sat Nav is old - I can't blame IHG for that - but the signage from central Cambridge could be better. (For anyone reading this, it's Newmarket Road, then right into Coldhams Lane, over the railway line, straight on at the Sainsbury's roundabout, then right after the Lexus/Toyota dealership). I booked into the HIE Cambridge for an overnight stop after dropping son at Uni. As we will be doing this each term for the next 3 years it was great to have such a positive first experience. The hotel location is now saved in my Sat Nav but others may benefit from improved signs! September 26, 2015
Rated 4.0 out of 5.0 by Lovely staff and a convenient location We stopped with my father for the weekend of the Duxford Air Show, and found the hotel to be quiet and relaxing whilst only a short taxi ride fro Cambridge centre and also convenient for Duxford by car. The hotel is off the main road and so quiet, and it has a spacious dining/lounge area. The only problem we had was with the length of wait for our Saturday dinner. I suspect that the number of clients 'eating in' because of the air show had taken the kitchen by surprise. The front of house staff were very helpful, friendly and apologetic, however. We would definitely use the hotel again. September 24, 2015
Rated 4.0 out of 5.0 by wonderful staff make up for lacklustre accommodation I choose this Holiday Inn Express because of the wonderful staff and their 'can do' attitude. The rooms are tired but undergoing refurbishment. The staff now supply me with a feather pillow. The standard issue pillows are dreadful September 23, 2015
Rated 5.0 out of 5.0 by Excelent stay Clean, comfortable, attentive staff and an excellent location. September 23, 2015
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