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Rated 4.0 out of 5 by 190 reviewers.
Rated 4.0 out of 5.0 by Great service ideal location I stayed at this hotel 20th-24th October this is the 3rd time I have stayed here, the location is ideal for me as it is within easy reach of the motorway networks and the colleague and learners I complete visits with. The rooms are very comfortable the only downside to the room is the wardrobe space ideal if you have only a few items of clothing(maybe I need to travel lighter). Also I was the station side which can disrupt your sleep, however I was glad to see that the hotel has now started to provide earplugs which enabled me to sleep soundly. Each night I had my meal at the Red Lion which is next to the hotel the food was delicious and the staff were lovely especially Oli and Monica. Overall it was a pleasant stay made possibe by the friendliness of Ross's team special mentions to Harriet and Lucy. 27 October 2014
Rated 5.0 out of 5.0 by another enjoyable stay. our only minus point was being told by reception on arrival that we could take our breakfast in the hotel server or across the road at the Ref Loin restaurant, without telling us that the latter would be an extra charge. (Breakfast was included in our stay) This was corrected at the bill paying stage, so no problem, a little more training at reception perhaps? Our stay was streamlined to provide comfort, and our fish and chip dinner at the Red Lion was perfect. 21 October 2014
Rated 4.0 out of 5.0 by Relaxing and friendly I stayed at this Hotel for 1 Week between 29th September and 3rd October. I found this to be a really nice hotel in a quiet area, good friendly and helpful Staff. The Rooms were nice and comfortable and overall it was a pleasant experience. I will not hesitate to book this Hotel again. 08 October 2014
Rated 3.0 out of 5.0 by average experience good bed, bathroom and towels but no room service at all. full breakfast option kept a secret. bar prices high especially across the car park in the pub which you also own. hot food offered at breakfast not hot. coffee was good ice machine in reception good. staff were friendly and helpful if you asked the right questions. 03 October 2014
Rated 5.0 out of 5.0 by Best by far This is my first experience of holiday inn express an to say I'm impressed is an understatement. Lovely well decorated rooms with nice decor, comfy beds, an well equipped an clean bathrooms. Good facilities and staff couldn't be more helpful. An excellent place to stay. Breakfast offers a good choice and we enjoyed what we had. Unsure whether this experience will be repeated at other holiday inns however I can't speak highly enough of the Whittlesford site. Well done guys keep up the hard work. 26 September 2014
Rated 3.0 out of 5.0 by Bus & Coach Preservation bed was to low to the floor, you are next to a railway so freight trains go through late at night. Shower head was poor 25 September 2014
Rated 4.0 out of 5.0 by One nighter! My wife and I used the hotel as a base for a weekend visit to Newmarket. Beung "just" up the road , sime 14 miles it proved to be an ideal location, particularly as there is adjacent to it a very good pu serving excellent food. The staff we met , Laura and Maryann were both attentive to a problem we encountered and and managed always to be most pleasant in every way. 25 September 2014
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