Rated 4.1 out of 5 by 279
Rated 4.0 out of 5.0 by Boss91 My Stay
The staff was friendly and the room was very clean. However, the room is small and the operation of warming up the shower before being able to take one should be improved.
August 26, 2015
Rated 4.0 out of 5.0 by Seahawks2104 Overall stay at the Holiday Inn.
I have nothing to add regarding my stay. As said before Ricardo was great.
August 24, 2015
Rated 4.0 out of 5.0 by rubicon40 Older but Nice
First reaction was that this was an older facility and maybe a little rundown. And, by comparison to a newer facility that's true. However, it was clean, comfortable and the staff was excellent.
August 24, 2015
Rated 5.0 out of 5.0 by Steve28 comfortable and nice holiday inn express
Room is clean and comfortable, breakfast is good and staff are nice.
August 21, 2015
Rated 5.0 out of 5.0 by emerald50carol great stop on I-95 on the way down to SC
nice stop on the way down I-95 corridor on the way to visit family in SC
August 17, 2015
Rated 3.0 out of 5.0 by Mr. "Q" Room and Bath
First let me say, I love staying at Holiday Inns' Express. It's actually my "go-to" Hotel when I have options to stay at others. I'm always impress with the service and cleanliness of the Express until now. I stayed at the Holiday Inn Exp-Andrews/room 321--and had one of the worst experience I've had in a hotel. Day 1, carpet was wet from the AC unit to the desk/TV area...maybe from a recent cleaning caused by the previous occupant. After the 2nd day, it dried to an acceptable condition where my socks and feet were no longer getting wet. Toilet had trouble flushing..often times I had to repeat flush just to get it to drain. Shower head had a spewing leak where it soak the bathroom floor. Attempted to alert the front desk but during the time I called..I was placed on hold so I alerted a staff member..bottom line, I had to live with it all week. My schedule there was tight, so I didn't follow up like I should have. Now, despite all that happen, I would still choose the Express over the other hotels when given the option. Thank you and please fix the toilet and shower head in that room and also, accept my apology for not doing my part in pursuing the issue. I know you folks are busy and you do not have to reply back..I just wanted you to know to avoid any blemishes on this great hotel chain. Thanks again for allowing me to comment.
August 13, 2015
Rated 1.0 out of 5.0 by Experienced world travele Good location
This hotel is conveniently located close to a metro station and offers free shuttle to the station. My family and I went on vacation to Washington DC and this hotel seemed to be a very good choice. The staff at the front desk and the shuttle drivers were good but one of the staff at the cafeteria was awful. She treated me and my wife very poorly, she even yelled at us in front of other guests. Even though we complained twice at the front desk and requested to talk to the manager, we never received a call, message or email from management.
I would recommend looking for other hotels near by.
August 7, 2015
Rated 5.0 out of 5.0 by Jamaican Traveler amazing staff
This hotel was amazing. I was here for a basketball tournament . Rooms were great. Theres a free shuttle. Zana was great and i can't remember the guy who worked 3-11 name but he was awesome too.
August 5, 2015