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Rated 4.0 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Usual great stay with helpful staff and quality rooms. Not the first time we have stayed here and not the last . Always clean, good value with helpful friendly staff and good quality food. Good internet facilities and clean rooms and bathrooms. Not much else to add. Will stay here again, as usual. 18 September 2014
Rated 5.0 out of 5.0 by an enjoyable break we were a bit apprehensive when we booked a holiday inl n express, as we were nt sure what to expect, we were definately not dissapointed, our room was light and sunny, clean and comfortable,and all the staff we met were friendly and helpful, on our 1st eve we had dinner at the hotel, and it was very nice, we stayed 4 nights, and breakfasts in the morning were always adequate and hot and plenty of it. most enjoyable. 15 September 2014
Rated 3.0 out of 5.0 by Staff very nice The staff were very friendly and helpful. The hotel wasn't easy to find as it wasn't signposted very well. Drove past it once and had to go around the A2 again as it is hidden behind a petrol station. The bathroom toilet was dirty. Cobwebs in the extractor fan. Bedsheets were stained. Overall, the room was modern and clean apart from the above problems. 15 September 2014
Rated 3.0 out of 5.0 by Nice room and good service but avoid the breakfast Lovely room and bathroom and our room was not too noisy considering it was on the side of the main road. The breakfast was horrible though and we were disappointed to see how many plates had been put out dirty. 15 September 2014
Rated 1.0 out of 5.0 by Poor Location & cleanliness at Meals You have to access (in & out) the Hotel via a Service Area on one side of a dual carriageway. There are no alternative access points. The Hotel being just behind the Petrol Station. This should be mentioned in Hotel description as whilst just acceptable for overnight stop en route, certainly not a location for any longer. Evening meal was served to table by a Server with dirty finger nails which actually were touching part of our meals as he carried the plates. Very off putting. A number of us were cold because the air conditioning was on full blast. As 2 nights booked we abandoned 2nd & when asked why I was told that the Service area location was not mentioned because they were not on a Service Area! Staff member quite verbally aggressive during conversation. 10 September 2014
Rated 5.0 out of 5.0 by Excellent location Good location to explore this wonderful place and very near the bus terminus 09 September 2014
Rated 4.0 out of 5.0 by Clean, quiet room Room is quiet and clean. Good breakfast and variety. The mini croissants and danish pastry are delicious. Efficient breakfast staff. The wifi is too slow, 256 kbs!!! Emailing my business associates was impossible. Hope the wifi speed will be upgraded in the future. 05 September 2014
Rated 4.0 out of 5.0 by Great - Once you've found it! Suprisingly quiet for a hotel by a main road but coming back to it out of Canterbury involves a U-turn off the A2 after which the signage is not as obvious as it might be - we made it second time around! Clean, friendly and convenient for visiting the city and the area. 03 September 2014
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