Rated 4.2 out of 5 by 112
Rated 5.0 out of 5.0 by Smig28 Great Staff
Eight of us ages 21-60 stayed in 4 rooms for two nights when watching the rugby, everyone was chuffed with the place, the staff were exceptional. We would highly recommend.
05 December 2013
Rated 5.0 out of 5.0 by Angela59 Mid landers
We have stayed here before and were delighted with our recent visit. Welcoming staff, good food and my Husband enjoyed his breakfast in bed that I fetched from the Breakfast buffet. Thank You.We will be back.
28 November 2013
Rated 1.0 out of 5.0 by Aden1234 Very uncomfortable bed and room not clean
Unfortunately this was the worst experience that I've ever had at a holiday inn anywhere in the world. As you will see from my membership I have stayed in a number of HI's in the Uk, Europe ! MEast and Russia, but this was the worst one in Cardiff. We had to change rooms after the first night as the bed was so uncomfortable. The mattress was so thin it felt like a camp bed. If it wasn't for the fact that we checked in quite late in the evening after a 4 hour drive and we had our son with us we would have asked to be moved on arrival. We did get another room on our 2nd night, but to be honest the bed was not that more comfortable and more alarming was the fact that it seemed that the room had not been cleaned properly. We were walking on biscuit crumbs etc and there were empty packets of food under the bed. We did feed this back to the hotel manager on checking out, and she was apologetic. We are planning to make regular trips to Cardiff, but this experience has made me think again about staying at this HI and at the moment would not recommend this hotel to any of my colleagues or friends.
23 November 2013
Rated 5.0 out of 5.0 by Sandy1948 Excellent Stay
So pleased I chose this hotel to stay in. Can't find any fault. The place was spotless the rooms and bathrooms very good. Great sized shower. Comfortable beds and very quiet rooms. Breakfast was a very pleasant surprise the next morning. Added to that was the reasonable price. I couldn't wait to recommend it to some friends who were also looking for accommodation.
19 November 2013
Rated 3.0 out of 5.0 by Customers staff was not very friendly or helpful
The staffs in the hotel was not care too much about the customers, there wasn't any greeting in the morning! They were chatting and having a loud laugh in the kitchen which was quit a disturbance for customers having breakfast in the restaurant! Was not helpful when customers asking questions!
18 November 2013
Rated 5.0 out of 5.0 by hayliebaylie we love it here
i know this is an airport hotel but we love it here, the price was what brought us here to begin with and we keep going back. me and my daughter like to have a few days away and money is tight. they have a microwave so we buy ready meals and make our own food, breakfast is always free and plenty of it. the staff here are just the best, really friendly... would recomend this hotel and look fwd to our next trip to this hotel
15 November 2013
Rated 4.0 out of 5.0 by Mickey83 Excellent value for money
Very comfortable stay; rooms large enough; free Wi-fi good enough.
Shuttle to airport does not always ride, but airport within walking distance.
Free breakfast very good; could do with some more cheese and cold meats
Quite a way from city, but with T9 bus very easy to reach.
13 November 2013
Rated 5.0 out of 5.0 by DEREK60 VERY GOOD VALUE FOR MONEY
Yet again a most enjoyable stay with a nice evening meal and breakfast. All in all very very good value for money.
12 November 2013