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Rated 4.2 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by great stay very conveniant for airport hotel and staff very good cant fault it nothing was to much trouble May 18, 2015
Rated 4.0 out of 5.0 by another good stay Stayed for one night again before flying from the airport, excellent check in, staff efficient and friendly, would have used the restaurant but unfortunately it was closed, we were offered the chance to order a take away and have it delivered but chose not to but it was nice to have the opportunity. Will stay here again next time we travel and have no hesitation in recommending this hotel. May 13, 2015
Rated 5.0 out of 5.0 by Great Staff We have stayed at this hotel on a number of occasions and it is an excellent budget hotel. Unfortunately this stay was marred by the early morning cancellation of our flight and where the hotel staff went from being very good to superb. Not only were they kind and considerate but went out of their way to help with rebooking flight etc. At a time of great stress they definitely helped to calm us down. May 11, 2015
Rated 4.0 out of 5.0 by everything you need very good. everthing i needed for my stay, ran by local people. May 10, 2015
Rated 5.0 out of 5.0 by Value for money and quality hotel For the money paid this is an excellent hotel, convenient to Cardiff airport. I would recommend booking in advance to get the best deal but either way this a great value choice for anyone travelling via the airport. May 9, 2015
Rated 5.0 out of 5.0 by Highly reccommend, everything very good. From check in to check out everything about this Hotel is good May 5, 2015
Rated 3.0 out of 5.0 by Mixed feelings Have stayed here before as it's handy for the airport. I have always walked as its previously been dry, but as there was heavy rain I used the courtesy phone to request a lift. Was told no drivers available but the'y send a taxi in 10 - 15 minutes, but with no information on where to wait etc. As I was already cold and wet I decided to walk anyway, only to arrive just as the shuttle bus from the airport also arrived. It would have been useful if the hotel staff had mentioned it's existence! Also would be good if there was a proper path from the road to the door (used by smokers to access the smoking area), as it's an extra 400m walk (from near the smoker's door) around the hotel grounds and back through the car park. Heating / air conditioning did not work at all in my room, and the bed was very soft and a bit wobbly (not a patch on other hotel chains in a similar price bracket. Breakfast was of the usual standard - passable but nothing special - to be fair it's the same in all HIEX's. Standard internet isn't worth having - a 3G connection is faster. There's no excuse for charging for faster WiFi (2Mbps is the next speed, and which is chargeable!), when you can get better in most fast food outlets! Positive points - rooms and bathrooms are spotlessly clean and generally well maintained. May 1, 2015
Rated 5.0 out of 5.0 by Great night Terrible transport to the Airport but it was all made better by the location and the friendlyness of the hotel and the staff. 1st class, thank you April 26, 2015
  • 2015-05-21T14:35:52.400-05:00
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