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Rated 4.2 out of 5 by 267 reviewers.
Rated 4.0 out of 5.0 by Good accommodation for a one night stay We found this hotel to be very clean, and our rooms comfortable and well furnished. All the staff with whom we came into contact were very pleasant, and efficient. When booking (online) I hadn't realised that the hotel did not have a restaurant, or bar offering evening meals - perhaps that is a policy of Holiday Inn Express generally? A shame. Our breakfast was quite adequate, but not hugely inspiring. I would recommend the hotel for an overnight stay. 16 October 2014
Rated 4.0 out of 5.0 by Breakfast The breakfast was well presented and a good selection of foods to cater for the continental taste buds, but I was surprised that bacon was not offered as one of the hot foods - it was sorely missed. 12 October 2014
Rated 5.0 out of 5.0 by Incredible team The Team working here on my stay were incredibly helpful, friendly and an asset to the Hotel/Company. Even the gentleman making breakfast at 6am was friendly helpful and efficient checking me out. Even offering me breakfast although I was slightly early for it :) Thanks to all! Sorry I didn't get any names. 09 October 2014
Rated 4.0 out of 5.0 by Great service and friendly staff I have stayed at the Cardiff Bay for 3 nights over the past couple of weeks and despite a faulty shower head on the first night, I have found the hotel to be very welcoming and I can't commend the staff enough for treating me as a valued customer when I reported the shower fault. On my second stay the staff also recognised me from my previous stays which is always nice. The fact that I found it difficult to relax and sleep was more due to the fact that I was working overnight than anything the hotel did or didn't do. Overall, the stay was extremely pleasant and I would defiinitley recommend, I will certainly use the hotel again. 07 October 2014
Rated 5.0 out of 5.0 by Relaxing hotel with helpful staff The staff were polite and helpful. My partner and myself enjoyed our stay because the hotel was in a peaceful and quiet location but only a few minutes walking distance from busy Cardiff Bay. The room was clean and tidy providing a comfortable large bed and everything that we needed for our stay. The buffet breakfast gave plenty of choice and there were staff on hand to help provide anything you needed. The hotel was easy to find with cheap ample parking spaces. We will return and would recommend the Holiday Express Cardiff Bay to our friends and family. 05 October 2014
Rated 5.0 out of 5.0 by Good quality sleep The Hotel is well located and has good parking facilities. The rooms are a good size with comfortable beds and a sofa to relax on. The en suite and shower are clean and well equipped. 28 September 2014
Rated 5.0 out of 5.0 by Fantastic Hospitality and Great Location from Cardiff Bay! We stayed 2 nights and thought all staff of the hotel had been very friendly and helpful. Great Hospitality!! Great Location which very close to the Cardiff Bay and have also car park space which is great for self drive visitors. Thought Hot Meal Selection of the Breakfast was limited but enjoyed. over roll, we had fantastic stay in Cardiff. Only one thing that we would like to mention was.... difficult to find the Hotel.... we lost the way to get there and circle around the area many times. Would helpful if there are some sign on the main road!! 27 September 2014
Rated 5.0 out of 5.0 by Great Value Briliant Staff Great location as is in walking distance to Cardiff City centre and Cardiff Bay. My room was spotless and the bed was very comfortable and had a great nights sleep. The staff are fantastic, very helpful and polite. 27 September 2014
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