Rated 4.4 out of 5 by 491
Rated 5.0 out of 5.0 by Lo22 Great staff
It is so important that you are greeted with welcoming staff and the staff at this hotel shone out. Thank you for our stay.
September 30, 2015
Rated 5.0 out of 5.0 by scrum73 Great location for Cardiff Bay
Great staff, short distance to the Bay and overall very pleasant stay, shame you have to pay for the parking!
September 28, 2015
Rated 5.0 out of 5.0 by neil1675 Rugby Weekend
The hotel is located conveniently for strolling into the centre of Cardiff and the Millennium Stadium, or to Cardiff Bay. The room was good, everything worked and breakfast was excellent.
Wi-fi was a bit flaky in the room but worked well in the bar and lounge.
Staff were excellent: friendly and efficient.
September 28, 2015
Rated 5.0 out of 5.0 by Gartref8 CUSTOMER CARE
Shortly after arriving early Saturday evening, I realised I had left my wheelchair battery charger at home. my husband and I had tickets for the Wales game on the Sunday and this was potentially a disaster as battery power is essential for my wheelchair.
I went down to the Front Desk and related to Barry and Chris, the two members of staff on duty, that I desperately needed to locate a battery charger.
immediately they both began checking companies which provided support for people requiring mobility equipment. the time was then almost 5.30pm.
Chris managed to contact a Company called Ableworld.
September 26, 2015
Rated 5.0 out of 5.0 by duckling220 Friendly Staff and great breakfast
Excellent hotel right on the wharf just 15 min walk to the millennium stadium. Will definitely use this hotel again. Parking charge seems a little unnecessary as there is nothing close by that you may wish to use.
September 24, 2015
Rated 4.0 out of 5.0 by solutions good for a weekend
With 2 teenage sons, in one room. Was fine, nothing special, but suited the purpose.
September 23, 2015
Rated 5.0 out of 5.0 by Waggy1 Mr P
A very good experience, staff very polite and very helpful, excellent, thank you.
September 22, 2015
Rated 5.0 out of 5.0 by Moomingirl Good place to stay in Cardiff / Cardiff Bay
Pretty decent hotel option if you are visiting Cardiff Bay (about 10 mins walk). It's also possible to walk into Cardiff City Centre (about 20 mins). Immediate area is very quiet at night. Check-in was welcoming and quick. Room was as expected for HI Express. Bed/pillows were comfortable. Breakfast included, with reasonable choices. Nice to sit outside by the water if the weather is nice.
September 16, 2015