Rated 4.3 out of 5 by 440
Rated 5.0 out of 5.0 by Mr AT Clean, comfortable hotel
The hotel is well located for city and dock area. Staff were efficient and friendly. Only downside there is a £6 per day parking charge, which is unusual for an out of town site.
July 24, 2015
Rated 5.0 out of 5.0 by Mieleboy Excellent attitude towards customer service
What a well motivated team that that worked so hard to make you stay so pleasant. The positives outweighed any negatives...
Please congratulate your staff as an example to many Hotels that fail to provide this unique and friendly service.
As a customer you feel truly valued..worthy of five stars plus
July 22, 2015
Rated 3.0 out of 5.0 by Johnny12345 Not as good as other Holiday Inn express
Great location for Millenium centre, friendly staff and quiet room. 3rd floor showers not good (no bath)
to compensate), breakfast a nightmare, only 1 (although very nice) gentleman replenishing food and clearing away, still had to wait for hot food and somewhere to sit until another room was opened up. Not a great start to the day though.
July 21, 2015