Rated 4.4 out of 5 by 165
Rated 5.0 out of 5.0 by Michigan Guy Great Location and Value For NY Visit
Great alternative for those planning to visit NYC. NJ transit bus stop (163 Local) is only 1 block away, which takes you to Port Authority Bus Terminal. From there, can take NY subway wherever you need to go. Much lower cost than to pay for room rate in NY itself, + parking and tolls to enter. Hotel itself is nice, but in a so-so area of town. But definitely felt safe and secure in parking. Had a long 10 drive in arriving, and did not feel like going back out for a later dinner. Rooms are equipped with microwave, and have snack area with various products and frozen meals for purchase. So nice to be able to use that, rather then to get everybody back in the car and find a place to eat. Definitely plan to stay again when visiting NY, which will be often now that child is attending NYU.
26 August 2014
Rated 1.0 out of 5.0 by Kathleen1416 Beware
We were attending an event at the Meadowlands and were misinformed about the cost of shuttle services. The shuttle never came therefore we had to take a taxi to the resturant and then had to pay to get on the shuttle that we were informed by the hotel was free. The hotel also told us we could walk back after the concert however we were then informed it would be a $200 fine for walking on the highway. The hotel also suggested a cab for the way back, which would be around $20 however it was $80. Also, there was dried vomit under one of the bed skirts which was not cleaned prior to our stay however by the time we discovered it there, there was not another room we could be switched to as the hotel was full and no one from housekeeping was on duty. We had to sleep in the room with the mess.The next morning the Head of House Keeping was very apologetic however the General Manager could not have cared less about the issue and although she said the 5,000 points and $70 would be refunded to the account they have not. As a rewards club member I am very disappointed in the General Managers disregard for the situation, I was called later to be informed that I discovered "old cake" not vomit which I do not believe to be the case and regardless it should not have been there. The hotel was completely under staffed for having a concert in the area after the concert there was only one person working the front desk with the phone ringing off the hook and a line of 10 plus people, felt very sorry for her. Very disappointing experience.
22 August 2014
Rated 4.0 out of 5.0 by KBmaryland Family gets away for long weekend
Great location! Front desk staff were very helpful with directions and instructions on how to get places. Our toilet was backed up from when we got there, it over flowed, maintenance came right away and cleaned up.
Breakfast was good, eggs weren't so great. Good fruit and other healthy options.
21 August 2014