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Rated 3.9 out of 5 by 88 reviewers.
Rated 3.0 out of 5.0 by simple, no frills, good it's good for what it complaints. rooms have been upgraded - good news 28 July 2014
Rated 5.0 out of 5.0 by First stop on Vacation I was a little nervous about booking a Holiday Inn Express at first, but all the reviews were favorable. We were so pleased with the hotel and our stay! The hotel is newly remodeled and looks great. The rooms were clean and breakfast had something for everyone. My husband and I sat outside in the patio area for breakfast while we waited for our teenagers to wake up. It was a very pleasant way to start the morning. The hotel is a short drive to the cute little town of Carpinteria. I would definitely recommend this hotel. 25 July 2014
Rated 3.0 out of 5.0 by Nice large rooms Hotel is somewhat pricey for an "Express". Aside from the Front Desk personnel, staff is not very friendly. Breakfast selection is OK nothing to get to excited about. 24 July 2014
Rated 5.0 out of 5.0 by Great Hotel Michael, the manager, takes care of our hotel rooms every year for a family reunion. He a great guy, runs an efficient hotel. Rooms get cleaned early. Staff is very nice, breakfast is great. Very clean hotel. Can't say enough good things. 22 July 2014
Rated 3.0 out of 5.0 by Nice but nothing extraordinary This is a nice hotel as many Holiday Inn Express hotels are but seemed a little overpriced. The staff was friendly and the place clean and not dated. 16 July 2014
Rated 1.0 out of 5.0 by Not interested in customer service We are a large family and booked 2 rooms. When we checked in the check in staff needed a charisma bypass. It was not a welcoming check in. Our rooms were located by the pool which was supposed to be closed at 10pm. On the second night there was a family reunion which went on partying by the pool until past 11.45pm, then continued to party in the room above us until after 1.45am when I informed reception. Upon check out I asked for a refund for last nights stay but was only offered a $100 credit for a room costing over $300 they did not care and the manager did not even come out of the office to discuss the issue. We are touring the west coast and staying in IHP hotels for the complete stay spending over $10,000 now i will be changing to a new hotel chain. 13 July 2014
Rated 5.0 out of 5.0 by Wonderful Remodel I stayed here with my family and we all loved it. The setting is beautiful with outdoor seating for breakfast and great landscaping. All the staff are friendly and helpful. We will definitely return the next time we visit Santa Barbara. 12 July 2014
Rated 3.0 out of 5.0 by Great location and family friendly If you stay here be sure to request room in middle of hall and not near stairwell because the door slams shut. And request room on the opposite side of Carpenteria Street due to the road traffic. we got no sleep the first night. The second night we slept better because we used earplugs. The bed was very uncomfortable. Hotel is right down street from a wonderful quaint shopping area and many great restaurants.The entire area and city is great. 11 July 2014
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