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Rated 3.9 out of 5 by 77 reviewers.
Rated 5.0 out of 5.0 by Clean Very nice, clean and spacious rooms. The attendant on duty at check in was very helpful and courtesy. I would stay here again. 20 January 2015
Rated 3.0 out of 5.0 by Disappointed with the attitude When I arrived the clerk was on the phone for 6 minutes and never acknowkedged my presents or commented on his lengthily conversation. As a Platnuim member there was no upgrade or even an acknowlegment of being in their loyalty program. There is a new hotel being built in Carrollton; that will be my first choice in the future. 17 January 2015
Rated 5.0 out of 5.0 by Excellent Hotel Really enjoyed staying here. Staff was great and accommodations were exceptional. 11 January 2015
Rated 1.0 out of 5.0 by Will not return Not up to standards of hotel name. Front desk staff not very polite, and are not trained thoroughly for position. 09 January 2015
Rated 2.0 out of 5.0 by Not a typical HI stay First things first... horrible.. sour...eggy..smell throughout entire hotel...guests in lobby and elevators discussed the foul smell...secondly... the bathrooms aren't thoroughly cleaned with dirty toilet rings...the sheets are decorated with body hair..or pets but considering isn't not pet friendly... sure it's BODY HAIRS ALL OVER SHEETS...definitely not a welcoming stay...only stay here if the more appealing option next door is fully booked..this location needs some serious work, cleaning, and some ventilation to ease that odor! 24 December 2014
Rated 2.0 out of 5.0 by pewwww This whole hotel smells like a stuffy bathroom that hasn't been aired out.. like ever. The staff doesn't recognize IHG members, they weren't really friendly, and you don't get a snack/extra points like most IHG hotels offer. The breakfast is pretty basic, but I suppose it's the same as most Holiday Inn Express's. The gym was a disappointment.. only 2 treadmills and a bench. I can get over the bad gym/breakfast/lack of perks, but the smell was just too much. 15 December 2014
Rated 4.0 out of 5.0 by Great location. The hotel is clean and locate near all the restaurants and shopping. 14 December 2014
Rated 5.0 out of 5.0 by Great for business or pleasure I was so pleased at the quality of this hotel during a recent business trip to an area of Georgia with which I was unfamiliar. The staff was friendly and helpful. Though I missed most of the breakfast options, they thankfully had the coffee ready at 5:30am each day before headed out the door. Thank you Holiday Inn Carrollton! You made my brief stay comfortable and less stressful. 08 December 2014
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