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Rated 4.2 out of 5 by 117 reviewers.
Rated 4.0 out of 5.0 by Comfortable Our needs were met and the bed was comfortable. The location wasn't convenient to activities in Palm Springs but had we known this beforehand we would have booked elsewhere. The hotel itself was clean and comfortable. 17 August 2014
Rated 5.0 out of 5.0 by 性价比高 我们入住之前,租用的车出了问题,到达酒店后,请前台的服务人员帮助联系租车公司。前台服务人员耐心地帮助我们打了好几个电话,前后有半个小时的时间,解决了问题。 第二天早晨,另外一个服务人员又帮助我们打电话确认。由于我们是第一次到棕榈泉,服务人员热心地向我们介绍推荐合理的旅游线路和餐饮地点,提供了很多帮助。我们非常感谢! 17 August 2014
Rated 5.0 out of 5.0 by Great value Great hotel with very clean rooms and very friendly and attentive staff. The only let down was the lack of quality wireless internet connection in the room on the third floor (very slow and unreliable). Otherwise everything else was perfect. 12 August 2014
Rated 5.0 out of 5.0 by Its an Oasis! After a day on the road this hotel was a welcome relief. If you are driving to Arizona I recommend stopping here along the way. Close to I-10, great pool, very relaxing... 04 August 2014
Rated 4.0 out of 5.0 by Great Staff The staff at this hotel were so nice and attentive. Unfortunately the property is in a run down area of Cathedral City. 28 July 2014
Rated 5.0 out of 5.0 by Nice place to stay It was clean, convenient, good price and had good breakfast. What more could you want. My second time to stay here. 26 July 2014
Rated 5.0 out of 5.0 by Undercover Boss would find no problems here.. I had another very pleasant stay at the Holiday Inn Cathedral City in June. I was welcomed by the charming Eva on the front desk, who remembered me from a previous stay. Eva has been with this hotel for as long as I have been coming here. She was as usual kind, caring and so very helpful. Eva would be the one that the Undercover Boss picks out at the end of the show for special mention for the lengths that she goes to to make everyone’s stay so pleasant and enjoyable. Moving on, I got an upgrade to a larger suite with a pool view. The room had updated fittings and was just what I needed. I keep forgetting there is a fridge in the suites, hidden behind a cupboard door under the TV set. There are new flat screen TV’s with a good array of channels. WIFI is fast and free. There is a good laundry with some brand new machines. Breakfast was nice and relaxed, unlike some Holiday Inn Expresses which are manic, where i’ll turn around and drive down the road and pay for a breakfast rather than go through the stress of queuing for everything and then having nowhere to sit. Parking was free and plentiful and the neighbourhood is extra safe where you can walk at night on your own with no problems. There are other accommodation choices in Cathedral City and Palm Springs, but I will always come back here, this is a definite favourite of mine. 24 July 2014
Rated 4.0 out of 5.0 by Great Hotel All in all a great stay. The edge of my mattress is crushed and its painful for an older person such as I to rotate out of . the thick edge hurts a bit. Other than that, a place to return to! 22 July 2014
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