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Rated 4.3 out of 5 by 20 reviewers.
Rated 5.0 out of 5.0 by staff was great!!! my overall stay was great, was a little upset that I was told I couldn't get as much as a glass of juice for breakfast at 3 minutes after 10 in the morning because service ended at 10, I work nights so breakfast is hit and miss anyway.......my only other negative would be that the maid service was always LATE , sometimes as late as 4 pm....... 28 September 2014
Rated 5.0 out of 5.0 by Great Service We were greeted immediately upon entering very professionally and friendly. Lobby was beautiful and the breakfast area and Media Room were spacious and tastefully decorated. Room was great, clean and temperature was perfect. Breakfast each morning was delicious, hot and staff was very attentive. Media center was awesome - we were able to watch football and Nascar race. 24 September 2014
Rated 5.0 out of 5.0 by Convenient Location This is a very convenient location to getting to downtown Baltimore. Quick in 23 September 2014
Rated 4.0 out of 5.0 by New and comfortable facility Excellent breakfast with large variety and quality food. Much better than average for typical breakfasts included in hotel stays. Good value for the money spent. 23 September 2014
Rated 4.0 out of 5.0 by Internet service - Poor Poor internet service. Poor internet service. Poor internet service. Poor internet service. 22 September 2014
Rated 2.0 out of 5.0 by Credit Card information and management When you are intrusted with someones personal information such as a credit card that you dont put additional charges that tie up money in an account for no reason and then have no way of getting this resolved. 17 September 2014
Rated 4.0 out of 5.0 by NICE NEW PROPERTY Although our stay was fairly decent, a shower caddy, better mopping/cleaning, and on-time room service would be nice. Otherwise, all else is fine. 15 September 2014
Rated 1.0 out of 5.0 by Very Disappointed This hotel was not up to IHG standard, very disappointing stay. Needs more Vegan items on breakfast bar. Poor bathroom layout. Dirty rooms for being a newly renovated hotel. 15 September 2014
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