Rated 4.6 out of 5 by 107
Rated 5.0 out of 5.0 by Sbarkley OUTSTANDING STAY!!!
As a manager of a hotel in Charleston SC, I must say the staff here excelled in customer service! The room was clean and very nice. My entire stay was overall perfect! I came for a vacation and didn't want to leave my room. GREAT JOB and would highly recommend!
31 March 2015
Rated 5.0 out of 5.0 by Issa Great Place
Loved the room and the hotel, definitely recommended
15 March 2015
Rated 3.0 out of 5.0 by Mrs. Frustrated Car Horn
Over the past few months I've had the pleasure of staying at this property at least twice a mth.. Ashessh at the front desk is always pleasant and accomodating no matter what time I come in. This past stay wasn't my best... Around 12am a car alarm began going off and this proceeded throughout the ENTIRE night... Eventually I called dwn to the desk around 3am to report it and was told we know, we're sorry have a good night. I got no sleep and was rather bothered that at no time was a call placed to ppl w/i the hotel to see who's car it may be.. I left at 5:30am and the car alarm was still going off, I attempted to stop pass the desk; however, no one was there.. My fiancee checked out around 8:30am and when speaking to the front desk agent about the situation and some type of compensation he was merely told it wasn't Holiday Inn fault for someone's car horn and we needed to speak to the GM if it was a problem.I find tht response to be rude, unempathetic and unprofessional... This will not hinder me from staying there but it indeed has put a horrible taste in my mouth..
13 March 2015
Rated 3.0 out of 5.0 by 2015soccer guy nice hotel, staff lacking though
Hotel & room looks nice, however house keeping didn't attempt to help, when i asked a question, an had to wait 15 min. For breakfast food to be brought out
05 March 2015
Rated 4.0 out of 5.0 by SirAlexander79 Very modern, very comfortable
Upon first entering the lobby I can tell that someone definitely took their time during renovation and decoration. This a very nice hotel, much nice than anything it the are and definitely a great value. My checkin was seamless, and the ambience in the room were impeccable. The only issue I had during my whole trip, was that there are no microwaves in the room. This was disheartening being as though I came to the room with carry out and the only microwave available in the whole hotel was in the lobby. Other than that, I recommend this hotel.
05 March 2015
Rated 5.0 out of 5.0 by YouDaManMike Nice and relaxed
I had a nice and comfortable stay. The hotel was very welcoming and the rooms are clean and cozy. I would stay at this hotel again.
27 February 2015
Rated 5.0 out of 5.0 by amitch05 Great place
I would recommend everyone who plan to be in the area to stay here. I really enjoyed everything about the hotel. Service was excellent.
26 February 2015
Rated 5.0 out of 5.0 by Snowboard Mom Comfortable and welcoming
Staff was very welcoming.
Room and lobby area was very clean and modern. Plenty of outlets for all our electronics!
25 February 2015