Rated 4.1 out of 5 by 55
Rated 5.0 out of 5.0 by JustAStopOver Great place to stop!
Our family has stopped at this hotel several times and we've never been disappointed. We were traveling late from Cols. OH to Augusta GA and considered pushing on to Columbia, SC, but my kids insisted on staying at the Arrowood Holiday Inn Express.
Arrived at 9 PM and our checkin papers were ready and in my hands in 3 minutes. Christmas decorations were great and our room was clean and comfortable. Kids and I had fun splashing in the pool for a bit after a long day's drive.
Staff was friendly and helpful all around, from the nice man about to retire that chatted with my daughter and me to the wonderful lady singing as she took care of everything at the breakfast buffet.
Breakfast is delicious - kids love the automatic pancake machine - fresh scrambled eggs, sausage, biscuits and gravy, cereal, yogurt, and fruit available to go as needed.
We highly recommend this hotel. Thanks to the staff for a great experience
01 December 2013
Rated 5.0 out of 5.0 by moreserviceforthebuck Great staff at Arrowood
Your staff is top notch! They make you feel comfortable and at home. They go out of their way to make sure your stay is the best. The recent addition to your staff, Coy is a big win. She has great attitude and very pleasant to be around. This is a great addition to your staff. Good job!
Ohio State Buckeye fan!
10 November 2013
Rated 4.0 out of 5.0 by Ariesgirl Good service and great price
I only had a one night stay but the front desk was very friendly and the breakfast the next morning was not too bad. It's located in an area near other hotels and restaurants so very convenient if you are on a short business trip.
27 October 2013
Rated 2.0 out of 5.0 by TeeBird Not the best
A noisy place. It seems cheaply built as you can hear doors slam up and down the hall like a college dorm. People talking in the hall are about as loud as being in the room. Showers and toilets above and beside are easily heard.
The breakfast room made the unforgivable mistake of having no cinnamon buns! That seems like a trivial complaint but it is one of Holiday Inn Express advertised "features"
The staff just shrugged when asked why.
They also struggled to keep the busy breakfast room supplied with food.
Lastly this hotel is hard to find. It is tucked away in an odd corner of a developing shopping area.
26 October 2013
Rated 1.0 out of 5.0 by Upsetmother No Rest!
At first, the stay seemed like it was going to be enjoyable. Just staying for the night after an action packed day at Carowinds with our kids. At 3:30 in the morning, someone pounded on our hotel room door. Upon opening the door, I encountered the security guard. He reported that someone had said we were 'partying' in the room. He then proceeded to come into the room to check. He could immediately tell that he had woken us up, no partying had taken place, and that we had been asleep for quite awhile. He only said 'sorry' and went to the room next to ours and pounded on their door. We could hear him repeat this process for the next several doors down from ours. After the RUDE awakening, we couldn't go back to sleep. Lack of sleep did not make for a pleasant 4 hour drive home the next morning!! All the receptionist said was, "Sorry about that," the next morning. Would not stay there again!!!
17 October 2013
Rated 5.0 out of 5.0 by Meggle Excellent stay
My husband and I pulled in to the hotel parking lot after a long ride from the New York/PA border. We were in the area to visit our daughter who is attending Johnson & Wales University. As we entered the foyer we were greeted happily and with enthusiasm. We checked in after a fabulous conversation with all three of the people at the front desk that left us laughing, then unpacked before going off to see our daughter. We stayed two nights at the hotel, our bed was most comfortable, the breakfast was delicious and overall it was a wonderful stay. We shall definitely stay here again!!
Thank you for such a great spot to stay!!
16 October 2013
Rated 5.0 out of 5.0 by Foster56 Good people
Room was clean every day people who worked their were nice people to see every day helped with any thing one would need
08 October 2013
Rated 5.0 out of 5.0 by Tiger76 GREAT SERVICE
This hotel was absolutely the finest express inn I have stayed in. I have stayed in many hotels throughout the south. EXCELLANT
The staff were very nice and helpful Very goo location Very nice staff GREAT
04 October 2013