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Rated 4.2 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Comfy bed and easy checkin/checkout I only stayed for a night, checked in late and checked out early. The bed was comfortable and the breakfast was just what I needed. Not over the top but plenty of choices. 19 September 2014
Rated 1.0 out of 5.0 by Check out your AC units! It was a rainy day when I checked-in and the room was VERY humid. So I went to turn on the AC higher and saw clumps of unknown things in the AC - see the pic (sorry it's disgusting). Without knowing what it was, or even if I knew what it was, I could not turn that thing on. And since I was so tired from work that day, I just decided to sleep without the AC and tell the front desk the following day. Oh boy, that was a bad decision- I just couldn't get that disgusting thing out of my mind! And the bedding was all so humid also.. Next day, I showed the picture and the manager said it's just the dust that didn't get cleaned out. JUST dust. Well, good thing I didn't turn that thing on. The manager was pretty nice about it. He came and cleaned it out right away. It probably took him good 15 mins to clean it. He mentioned he would give me extra reward points for the inconvenience but never saw those extra reward points. I travel to Chattanooga few weeks a year for work but never will I stay at this one. 18 September 2014
Rated 5.0 out of 5.0 by Great staff Great overall. Security for vehicle is very important. 08 September 2014
Rated 5.0 out of 5.0 by Reliable when traveling We almost always stay at Holiday Inn Express while traveling. It takes the guess work out of the hotel stay especially when traveling to an unfamiliar location. The rooms are always clean, lobby well kept and staff is always friendly. 08 September 2014
Rated 4.0 out of 5.0 by Broke Remote, Wet Paint Pool, I was unable to turn the volume down on the TV, and I was unable to use the pool because of the wet paint sign. Also the button was broke on the AC unit. 05 September 2014
Rated 5.0 out of 5.0 by Met my needs... I came to conference on a writing project and begin a graduate online course without interruption. I was comfortable, relaxed, and was able to accomplish what I intended and get some exercise and extra rest also. 04 September 2014
Rated 3.0 out of 5.0 by Average The heating and cooling in the room was subpar, Many times it felt humid in the room. The shower curtain rod was pulling from the wall and allowed water onto the bathroom floor. The sheets were worn and pinholed. The room was about average. 01 September 2014
Rated 5.0 out of 5.0 by Friendly Staff My stay was booked this time due to the proximity of the hotel to the Chattanooga airport. An associate of mine had an early morning flight. The staff was very helpful in making sure we knew the directions to the airport, and that we were up in time to be at the airport on time. 31 August 2014
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