Rated 4.2 out of 5 by 119
Rated 2.0 out of 5.0 by RCG555 Worst Mattress Ever!
I have stayed at this property numerous times. Okay, the furniture is dated and the rooms could use refreshing and the eggs and sausage were cold. But, that's not the real issue here. One of the two mattresses in Room #315 was so bad that I sunk to the box spring when I got in. If I hadn't discovered it so late and hadn't been thoroughly exhausted after a 12 hour drive, I would have changed rooms. It was impossible to sit in the bed and read or watch TV. My wife offered to switch beds with me. "Thank you dear, but, no." I love my wife.
When checking out, I made the desk clerk aware of the problem, and he told me that all the mattresses had been changed a year and a half ago. Really? Then you should get your demand your money back. I was matter-of-factly told by the disinterested clerk that he would let somebody know about the problem. Thanks a lot. I feel better.
Holiday Inn Express has been my hotel of first choice for years (I especially love the shower heads and cinnamon rolls), but, I doubt I will ever stay at this property again.
21 August 2014
Rated 4.0 out of 5.0 by Tex R Return Visit
Our return to this location after several years was a pleasant surprise. It was much as it was when our family celebrated our son's wedding possibly when this location was brand new. I called ahead about an hour before we arrived to ask if there was a room available for the evening as we were arriving a day early. A polite "yes" was the reply. When we arrived the desk clerk remembered me from something I had told her on the phone. We stayed 4 nights and were pleased. When the steam iron didn't work properly I requested a replacement. One was promptly delivered to my room. It worked just fine. The room was clean. Breakfast was adequate. Of course the cinnamon rolls were great.
On a return to the area I would not hesitate to stay at this location again. It is also close to several fast food restaurants as well as sit down service. It is convenient to shopping off of I-75 .
20 August 2014
Rated 5.0 out of 5.0 by JT72 This was one of our better stays during our travels
I have been extremely impressed with Holiday Inn Express. We travel with our 12 lb dog and are delighted that you take pets. After a 700 mi day of driving our experience was delightful, The next morning the breakfast was very good and did a nice job of satisfying us form 600 mi drive tom finish our trip from Southern Florida to northern, Indiana.
16 August 2014
Rated 5.0 out of 5.0 by Seniors2 HI Standards
Easy to find and well located for our purposes. Not meant to be critical on a couple of things more personal preference. Nothing wrong with the bed it just isn't my bed at home but sleep was good. Room comfort falls into what is with the big chair that seems to fill up the room? I was able to man handle it to watch TV then returned to its spot.Nothing wrong with the food sorry I guess I have stayed in to many Holidays Inns and excitement has waned. All that being said we will be there next time maybe fall. We have a lot of family in the area so we will definitely return.
Very friendly staff. Thanks for the cookies.
16 August 2014
Rated 5.0 out of 5.0 by blue999 great place to stay
On our way to Lake Winnie. We got there early because we weren't sure if that was the right hotel.(not good with directions). It was. While we were in the lobby the clerk said our rooms were ready so we checked in. Wasn't charged extra. Johnathan and Rachel ( if I remember correctly) were very helpful, always smiling. Breakfast was great, the area was small so we took our food back to the room. Enough to get you out the door. I would stay there again when in the area. Children had a ball the indoor pool was a hit.
14 August 2014
Rated 5.0 out of 5.0 by Ricky291 Gathering of Friends
We could not have picked a better hotel in the Chattanooga ,TN. area. Location is close to everything and the staff was very help in advising the best location to visit and how to get there.The rooms were clean and updated ,quiet and very comfortable.We will be back.
13 August 2014
Rated 5.0 out of 5.0 by James K Courteous staff
I thought the staff was very friendly and professional.
13 August 2014
Rated 5.0 out of 5.0 by Disneyfamily Clean comfortable room
clean comfortable room, great shower, good variety of breakfast options, no complaints at all. enjoyable stay.
12 August 2014