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Rated 4.3 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by NICE STAY! Our family was visiting Chattanooga for a few days of sightseeing. The hotel was very convenient to all of the local attractions and the free downtown shuttle stops, which was a huge benefit to avoid having to park at the aquarium, riverfront, the north shore area, and at restaurants. The hotel front desk staff was extremely accommodating and helpful with anything we needed, from extra towels to directions/suggestions to local attractions. The hot breakfast was nice and the dining staff very friendly. I would definitely return for future stays and highly recommend the location to families with children in regards to the shuttle and close proximity to the major attractions. 24 July 2014
Rated 5.0 out of 5.0 by Business Stay - 07/2014 Excellent stay. This was the best downtown value I found. The staff was very courteous and helpful - especially the front desk and breakfast staff. The room was clean. Only downside was the room was hot and humid when I arrived - I am assuming the air was turned off to save $$$. Suggestion would be to turn it on prior to guest arrival. Would definitely stay at the hotel again. 24 July 2014
Rated 5.0 out of 5.0 by Superb customer service at the front desk! All associates greeted my wife and I with a big smile! That rated 100% in my book, it meant I was not viewed as a nuisance. My only dislike was an unscheduled elevator malfunction and stains on the bed skirt. Enjoyed everything else. 23 July 2014
Rated 5.0 out of 5.0 by WEEKEND GETAWAY How can anyone not give this place all 5's from the moment we checked in till checkout everyone was great. we checked in a little late but ken was great and super nice. the room was spotless and so was the bathroom the person cleaning the room was Maria she was great. the best thing about tis hotel is it is just far enough away to be quite but close enough to be downtown , maybe 2-3 blocks away. we love Chattanooga and staying here only made it better even my teenagers like staying here and the breakfast choices are also wonderful!!!! 23 July 2014
Rated 5.0 out of 5.0 by great stay how can you not give this place all 5 stars the staff was wonderful from check in to check out we came in from Manchester Tenn. from a weight lifting meet my son was in since we stayed with the team in Manchester I guess this made our holiday inn express seem so much nicer.Ken was wonderful at check inn the room was spotless and so was the bathroom. close enough to downtown Chattanooga but just far enough away to be so quite.every visit now in Chattanooga we will be here. breakfast was wonderful and the choices were great :) 21 July 2014
Rated 5.0 out of 5.0 by Great Hotel, Location, Staff, and Value First time at this location, but definitely won't be my last. Very helpful and friendly staff and the rooms are great! 21 July 2014
Rated 5.0 out of 5.0 Love the staff The staff was on top of everything, always asking if I needed something.. The parking lot was next to hotel The breakfast was free and the food area kept clean The towels were big and soft, the beds inviting. Good internet. Two blocks from town 21 July 2014
Rated 5.0 out of 5.0 by Convenience and Service My stay at this hotel was a very positive experience. The location was very convenient to downtown and the purpose of my visit. The staff was extremely helpful and the check-in/out process was seamless. The room was very clean and comfortable. The inclusion of a small refrigerator and additional tv channels would have enhanced the stay immensely. I would stay at this hotel again. 20 July 2014
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