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Rated 3.8 out of 5 by 150 reviewers.
Rated 4.0 out of 5.0 by GREAT PLACE TO STAY Very good place to visit, great staff team and very good all round. If we were travelling I would be staying there from our family experience. 23 July 2014
Rated 3.0 out of 5.0 by Rooms smelled Outside of building and lobby neat, clean and updated. Bedding updated, roomed smelled like musty dead skunk combination gym locker. Booked the room for a week for the family and did not give us a room with a frig or microwave. Breakfast was the same boring powdered eggs. Your were lucky if you were able to get in line for pancakes from the machine (need more than one). 23 July 2014
Rated 5.0 out of 5.0 by Best Pet Friendly Hotel I continue to stay at this Buffalo-Airport Holiday Day Inn Express because it is a very accommodating best pet friendly hotel. When we travel from Chicagoland to the East Coast we always plan our route through New York so we can stay at the best pet friendly hotel that we ever stayed at! Thanks for the excellent pet friendly service and accomodations! 19 July 2014
Rated 2.0 out of 5.0 by Disappointed The hotel was fine; however, our room was not cleaned very well. There was food crumbs and nail clippings next to the bed. The front desk staff didn't seem to think it was a big deal. They did send a person to vacuum the floor, although that person never moved the night stand. So, there was still nail clipping on the floor. No other rooms were available or we would have left and went to another hotel. 19 July 2014
Rated 4.0 out of 5.0 by NIce hotel stay Was in town for 6 nights so had a very long hotel stay. COMFORTABLE that they had a good working mini ref rig and microwave. Large king room was sufficient for 3 adults to stay comfortably. Odd bathroom scenario with a 'swinging' bathroom door and odd shaped shower but it worked for us. OH and the BREAKFAST options were awesome! VERY nice especially for the health conscious traveler. LOVED the pancake making machine :) ONLY 'not happy' with the NON volume option on your breakfast room/TV.. ESPECIALLY since we were there with many others who would've LOVED to watch/hear the WORLD CUP in your lovely lobby side room. HAD to ask one of the breakfast staff to at least adjust to apply 'CLOSED CAPTIONING' which was not on for 2 days. AND I will add the breakfast staff was wonderful-- very accommodating-- though on our last day, one older woman was a bit gruff... OTHERWISE =perfect customer service all week. THANK YOU 18 July 2014
Rated 5.0 out of 5.0 by Comfortable and clean Great place to stay. Swimming pool and continental breakfast set it apart from the competition. We have stayed here several times and the quality is consistent. Would highly recommend it! 11 July 2014
Rated 3.0 out of 5.0 by Friendly Staff - Outdated Rooms The staff were incredibly friendly. The location in proximity to the airport is convenient if you have an early morning flight. The hallways and rooms were outdated. They updated the bedding, but it appears the rest of the room hadn't been refreshed in many years. The shower in the bathroom of my room was a stand-up (no tub), which I usually enjoy, but this one seemed like it needed to be bleached a few times. The door to the room was incredibly squeeky too. That became annoying after a few times of entering/exiting. 10 July 2014
Rated 4.0 out of 5.0 by A little disappointed Stayed over July 4th weekend and with the minor issues we had I don't feel the suit was worth the inflated price we payed. Nice hotel with a good location with a well above average complimentary breakfast. 09 July 2014
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