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Rated 4.3 out of 5 by 326 reviewers.
Rated 5.0 out of 5.0 by Great city centre stay This was a great hotel for a city centre break, close to shops, eating venues and entertainment, and walking distance from the nice restaurants and shops in the Montpellier street area. The rooms were quiet and comfortable and there was a good range of food at breakfast. Parking is available near to the hotel; we couldn't find any free parking nearby but the hotel give you a 25% discount voucher for the NCP next to the hotel. Hotel staff were friendly and helpful, we would definitely stay here again. 29 January 2015
Rated 5.0 out of 5.0 by great welcome feeling Lovely hotel from the very first minute from the greeting by Lauren at Reception to the very end on checkout. Even Lauren moved me to a quiet area of the hotel so i would not be disturbed. Really went out her way in the morning asking me at breakfast if my sleep was ok. Fantastic hotel superb for weekend stayover and would fully reccomend to future guests. The only slight issue was no bath in the room but the power shower was amazing. 28 January 2015
Rated 5.0 out of 5.0 by Great Place to stay Only two negatives, the choice of breakfast was limited. Only scrambled egg, sausage and beans were available. Car Parking is an extra charge 27 January 2015
Rated 2.0 out of 5.0 by nice staff, shocking room Nice welcome, friendly staff - downhill from there on! Room very poor- lights not working fully, toilet full of excrement - unflushed and unclean, unable to sleep due to external noise from air conditioning / heating unit outside on roof. Staff tried to address issue by offering non payment of room but to be honest would you go back once faced with a toilet full of excrement?? A dissapointed platinum member 26 January 2015
Rated 5.0 out of 5.0 by Cheltenham We had a lovely stay , and we use the Holiday Inns all over as we travel all over a lot and we always book Holiday Inn and we are always pleased with the room provided for 2 adults and 2 children ....the Holiday Inn Cheltenham is exceptional and very very good value for money for what they provide ,plus the location is as good as you can get to the centre ...... the TV in our room didn't work so after one night we exchanged smoothly ....THANKYOU 23 January 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Perfect I have started using HIE recently and I am so glad. Every property I have been to has been spotless, welcoming,comfortable but this one has been the best. What other city centre hotel could you get with accessto full gym, swimming pool, receive discounts from restaurants within walking distance and have a lovely warm comfortable hotel to come back to. Every single member of staff was very polite and very helpful, expecially Amy on reception. I will definately retrun to this hotel in the future and will always gogle HIE wherever in the country I am staying - thank you 23 January 2015
Rated 5.0 out of 5.0 by nice room and great service room was nice and clean staff very friendly and helpful. 21 January 2015
Rated 5.0 out of 5.0 by Quiet room and comfortable bed Only complaint about the hotel was the lack of bacon at breakfast. Hotel was clean and quiet, bed was comfortable and I was able to get a good nights sleep. 17 January 2015
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