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Rated 4.3 out of 5 by 224 reviewers.
Rated 4.0 out of 5.0 by Really good, but bathroom needed a touch up Really great hotel, well located, great courtyard area to relax in post-work and pre going out. The internet access was good too, the only let down(s) for me is the additional cost for parking (discount available from reception), it's a shower as opposed to a bath (but nearly all hotels are the same in Cheltenham so not a big surprise) and finally the sealant around the ceiling of the bathroom was pealing in places, but wasn't dirty/mouldy etc, so wasn't upset enough to move rooms. Will definitely be staying again. 28 July 2014
Rated 5.0 out of 5.0 by Superbly Comfortable stay, Could not find fault!! We only had a couple fo nights at the hotel, would have preferred much longer. A very warm welcome on arrival. Our room was immaculate and had everything we needed and the air conditioning was particularly good and so appreciated in the melt down weather we were experiencing. Lots of big fluffy white towels and very clean bathroom. All very good. The breakfast offered a wide variety of items for a basically continental breakfast, but there were copious amounts of sausages , scrambled eggs and beans and toast. Yoghurts, fruit, pastries and cereals...enough for everyone I would have thought. I certainly enjoyed my breakfast. The reception staff were lovely when we had a query about helpful. Our room was very quiet and very comfortable. I have stayed in more expensive hotels and not had such a comfortable room. All in all a great stay at a lovely hotel, would stay again....and again...... and again. So well situated for the city. 28 July 2014
Rated 4.0 out of 5.0 by Good hotel, rooms and meeting facilities but.... The hotel is generally very good. Attentive and friendly staff, breakfast slightly better than some other HIE, however evening meal was very very poor. Certainly a good idea to go to the food court just down the road if you want some edible! 28 July 2014
Rated 4.0 out of 5.0 by Well situated Cheltenham hotel Met all our expectations gained from previous stays - good breakfast . Very quiet . Note that , although the Hotel provides a car park discount voucher , it is still £ 9 a night ) . 28 July 2014
Rated 5.0 out of 5.0 by Modern, clean hotel with welcoming service We had a great stay in this hotel - it was very clean and the staff were very friendly and welcoming. My only slight negative was that the family room included a double sofa bed rather than two separate beds. 23 July 2014
Rated 4.0 out of 5.0 by Good Stay We had booked another hotel but when we saw the room it was dirty and we did not fancy staying in that hotel so we headed straight for the holiday inn and they had a room for us at 11am. Lifesaver! 22 July 2014
Rated 4.0 out of 5.0 by Just what we needed. Attended a wedding at 5* Ellenborough Park Hotel near Cheltenham so decided on a stop in Cheltenham itself. The Holiday Inn Express was ideally placed and easy to find. Taxi to Ellenborough park was less than £8 there and £8 back ( even after midnight). Booked via reception. Very helpful staff who were polite and cheerful. Room clean and only criticism was no bacon available with the otherwise fair buffet breakfast. Convenient and value for money. 17 July 2014
Rated 5.0 out of 5.0 by night at holiday Inn Cheltenham Excellent friendly helpful staff and facilities. On arrival welcoming members of staff and quickly dealing with arrival and any questions were answered with speed and efficiency. will and have Recommended to colleagues and friends. 16 July 2014
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