Rated 4.3 out of 5 by 218
Rated 4.0 out of 5.0 by Patvader64 Just what we needed.
Attended a wedding at 5* Ellenborough Park Hotel near Cheltenham so decided on a stop in Cheltenham itself. The Holiday Inn Express was ideally placed and easy to find. Taxi to Ellenborough park was less than £8 there and £8 back ( even after midnight). Booked via reception. Very helpful staff who were polite and cheerful. Room clean and only criticism was no bacon available with the otherwise fair buffet breakfast. Convenient and value for money.
17 July 2014
Rated 5.0 out of 5.0 by RebJ night at holiday Inn Cheltenham
Excellent friendly helpful staff and facilities. On arrival welcoming members of staff and quickly dealing with arrival and any questions were answered with speed and efficiency.
will and have Recommended to colleagues and friends.
16 July 2014
Rated 4.0 out of 5.0 by pixie829 Clean hotel, friendly staff
I had a very good stay in this clean and friendly hotel. I like the free access to the local sports amenities, and the discounts offered by the local restaurants.
There are only two downsides to this hotel. The first is that there is no fridge in the room, and the weather was rather warm during my stay. I appreciate that there is an ice making machine in the hotel lobby, but it would be nice to have a fridge to keep bottled water etc in during your stay.
The other thing is the lack of a safe. Most people travelling for business or leisure have cameras, laptops, tablets etc with them, and it would be nice to be able to lock these away in the evenings if you go out for a meal etc.
14 July 2014
Rated 5.0 out of 5.0 very friendly and welcoming staff
I was most impressed with the level of customer service and with the extreme cleanliness of all aspects of the hotel
13 July 2014
Rated 4.0 out of 5.0 by Adylee Great Service
Staff were excellent and always are when i stay here
11 July 2014
Rated 4.0 out of 5.0 by margie778 good service but bed not too comfortable
This is a good hotel and this is my third visit here. The staff is very helpful and breakfast adequate.
Compared to other Holiday Inn Express however (for instance the one we stayed the day before this one, in Strasbourg) the double bed was a bit too small and the mattress not comfortable, not firm at all in fact and I did not sleep very well.
10 July 2014
Rated 4.0 out of 5.0 by maggie 66 Lovely room. Poor breakfast. Helpful staff
We had a disabled room. It was lovely. Very suitable. Comfortable bed. We slept well. Excellent bathroom with rails.
Unfortunately it was a poor breakfast and little choice.
Staff were helpful. They carried our bags for us.
Parking is expensive if you use the car park. There are only 2 disabled spaces opposite the hotel.
07 July 2014
Rated 4.0 out of 5.0 by Matt W 21 Good Hotel
A good hotel in a good location. The staff was accommodating and helpful.
06 July 2014