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Rated 4.3 out of 5 by 463 reviewers.
Rated 4.0 out of 5.0 by good stay but wrong info on website Although all other aspects were good we had booked on the Holiday Inn website and were really looking forward to the cocktail lounge that was advertised, however on arrival I was informed by the staff that there were no cocktails available and the bar was just a normal bar. He then did correct the website while I was in the bar but I was still very dissapointed :( October 9, 2015
Rated 4.0 out of 5.0 by Where's the bacon? We've been staying at HI Express for over twelve years and the breakfasts have improved greatly BUT WHERE IS THE BACON? If the kitchen can manage sausages why not bacon? I would give up the indescribably awful sludge pretending to be scrambled eggs for one juicy slice of bacon; well two actually. We stayed for the Cheltenham Literature Festival and the hotel is really handy and an easy walk to the venue and of course plenty of eateries in the surrounding location especially The Brewery. I notice a new hotel being built even closer into town. I wonder whether they will serve bacon? October 8, 2015
Rated 4.0 out of 5.0 by Comfortable & excellent location Third time at hotel & as excellent as first. Ideal location with discount on NCP parking & certain restaurants adding value. Only downside was cooked breakfast was limited - sausage, egg or beans! Previous trips there has been more choice. October 7, 2015
Rated 1.0 out of 5.0 by BAD EXPERIENCE Parking problems, and room not up to std. all soap and shower dispensers empty. Found staff very flippant, and unhelpful when dealing with my problems. September 30, 2015
Rated 4.0 out of 5.0 by Ottimo hotel Ottimo hotel. Camera pulita, personale cordiale e disponibile. L'unica pecca la mancanza di un parcheggio infatti bisogna usare un parcheggio a pagamento che è nelle immediate vicinanze September 30, 2015
Rated 4.0 out of 5.0 by Great service. Not so great sleep! We stayed in a family room. We found the hotel staff to be very friendly. Our room was clean, the sofa bed was made up on our arrival. The bathroom was clean . The breakfast was good, with a good continental selection and a limited hot selection. There is no parking at the hotel, they offer a discount at an NCP car park next door.Our only disappointment was the comfort of the beds. The double bed was too hard for our liking, the sofa bed was very uncomfortable. September 29, 2015
Rated 4.0 out of 5.0 by Good service as usual Fairly high standards as you would come to expect from the Holiday Inn. Rooms are generally clean and comfortable. Wifi can be problematic at times. Good facilities near by; gym (access included with rate) and restaurants. September 28, 2015
Rated 5.0 out of 5.0 by Short midweek stay Excellent location and value. Discount vouchers for local eateries. Staff quick to respond. September 28, 2015
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