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Rated 4.1 out of 5 by 53 reviewers.
Rated 5.0 out of 5.0 by very pleasant stay Bed is very comfortable and got upgraded, I think the platinum status works again this time!!! Thank you! 04 January 2014
Rated 5.0 out of 5.0 by 非常舒适的入住体验 要不是和在电梯中偶遇的清洁工人聊天,都想象不到这间酒店已经开了5年的时间,感觉整体都比较新,我入住的是顶层的房间,房间大小合适,景致怡人,可以俯瞰成都的市井。房间内的iMac是我以前住的Holiday Inn Express里没有配备的,很霸气,用惯了苹果的人到了这里会有宾至如归的感觉。搭配的WIFI很给力,电脑,手机,iPad都可以方便连接。酒店的免费早餐不错,品种很多,个人建议可以适当添加一些成都当地特色的小吃(比如天津的酒店早餐就会有锅巴菜)总体上来说非常满意,在市中心的位置以这样的价格入住这种配置的房间,还是比较合适的。 03 January 2014
Rated 5.0 out of 5.0 by 住过的智选假日里很好的一家 房间干净,地段好,闹中取静,早餐品种丰富,员工服务态度良好,空调足,热水足,真的不错!以后还会入住的! 29 December 2013
Rated 4.0 out of 5.0 by Good location and comfortable room Location is quite good, room is quiet and clean, service is overall good. 26 December 2013
Rated 4.0 out of 5.0 by 相当有性价比的智选 位置很好,员工的服务也不错。早餐在智选这个档次算不错的。比较满意的入住,下次去成都出差应该还会选择这里。 18 December 2013
Rated 5.0 out of 5.0 by 很舒服的一家酒店 其他方面都很好,就是床小了点!差点没掉下去!其他整体感觉都还可以,另外网速有些慢。但是不着急的话还是可以的! 12 December 2013
Rated 4.0 out of 5.0 by 性价比还不错 协议价后的性价比还不错,周边的便利店和小吃店挺多,酒店位置也比较中心,去哪还算方便。作为智选假日,设施和早餐都还行。 12 December 2013
Rated 5.0 out of 5.0 by Superb Staff My roommate sleepwalked at midnight on November 20th, 2013. I heard him go out of the room, but thought he was going to do laundry. I drowsed off. Half an hour later, the phone rang. By the time I reached it, the caller had hung up. It was then that I noticed my roommate did not take anything with him. I went downstairs to the lobby and did not see him. I went outside, and still did not see him. I saw a security guard and asked him. He said that an old American was wandering in the garage, and then went out. A staff member was following him. It was then that my roommate was brought back to the hotel lobby. Both of us were very grateful for the response of the staff, which was beyond anything we had expected. 11 December 2013
Rated 5.0 out of 5.0 by good service All staff are very friendly and helpful. whenever your question was, they alway try to give your support. Even if you may book the different hotel, they also give a very patience service and care. it really make you happy and warm. 09 December 2013
Rated 5.0 out of 5.0 by 餐厅经理TRACY应该受表扬 我病了,坐在餐桌旁直冒冷汗,TRACY马上走过来问我是否需要帮助, 并让人马上拿来热水..派两个人把我送回房间休息..出门在外实在是让人感动. 建议表扬一下. 06 December 2013
Rated 5.0 out of 5.0 by The overall feeling is good The first stay at this hotel, front desk very polite, gave drink coupons. The room is very clean, the floor to the high. 03 December 2013
Rated 3.0 out of 5.0 by wireless internet wireless network signal is poor and slow. wired network is OK. 26 November 2013
Rated 5.0 out of 5.0 by Comfortable room and excellent attitude staffs This is my fourth time staying at this hotel . The room and services was exceed my expectation. Everything was perfect. I recommend that the breakfast time extend to 10:30 a.m.. will be much better for some customers. 18 November 2013
Rated 5.0 out of 5.0 by 很好的体验 这个饭店比上海的智选质量更高,特别是房间的整洁舒适程度很好,早餐也不错,当然房间的设施还是比较简单的 12 November 2013
Rated 4.0 out of 5.0 by 设施不错 客房很整洁安静,前台服务人员非常热情,效率也很高,酒店地理位置还算可以,但酒店早餐很一般,可选品种实在太少,完全没吃饱,性价比不高! 08 November 2013
Rated 4.0 out of 5.0 Location Great location: walking distance to Tin Fu Square, shopping area, next to the subway station, will stay again if come back . By the way, all stuff members are pleasant and friendly. 07 November 2013
Rated 4.0 out of 5.0 by Hi is a safe bet in China It is a safe bet to stay HI in China. I stayed in a 4.5 star hotel in Chengdu before moving to this holiday inn because I had to go to lobby for wifi in midnight to catch things on another side of the globe. This hotel is well appointed, comfortable and has the best breakfast in all three hotels I stayed in chengdu area. The male receptionist can use more hospitality training. 04 November 2013
Rated 4.0 out of 5.0 by 地理位置很好,早餐品质比原来下降了 10年第一次入住时感觉挺好,最近感觉早餐水准有些下降,不知道是不是因为成本增加了。其他都还不错。位置还可以,不远就是春熙路和文殊坊,溜达溜达就过去了。是同事入住成都的首选 01 November 2013
Rated 2.0 out of 5.0 by need to be improved This time I stay in this Expree I felt terrible.The key thing is the ironing. No normal irons,There is only an ironing hangers in the washroom. It was very difficult to use and Ironing board were fixed to the wall, but very unstable. Call up the staff to help, and wait for so long but nobody show up. For those reasons I decieded to check-out one day early. But I had been charged at more expensive rate at the front desk because of the early check-out . 27 October 2013
Rated 2.0 out of 5.0 language difficulty Almost none of the staff spoke enough English to cater to an international guest whose main language is English. For example, getting a cab was difficult and then I couldnʻt communicate which terminal at the airport.That seems fairly basic English. Also, I asked directions to a site and was given completely wrong directions from the concierge and travel representative. 24 October 2013
Rated 4.0 out of 5.0 by 物有所值 地理位置在市中心,出行很方便。房间舒适, 干净。早餐品种不多,但可以满足需求。Wifi 信号很差, 可能是走廊末端的房间的缘故。 04 October 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service. 06 September 2013
Rated 4.0 out of 5.0 by Good service but old hotel room feels old air not good service good breakfast just so so 18 August 2013
Rated 4.0 out of 5.0 by 干净整洁,布置现代,服务热情,位置优越 因公司出差需要,我们整个团队前前后后在成都鼓楼智选假日酒店住了近3个月,算是比较熟悉了酒店各方面。酒店地理位置不错,成都市区核心地段,离天府广场、春熙路都不远,步行即可,周边全家、红旗、富力天汇等便利店商场小吃店一应俱全。我入住的是标准双人间,房间布置比较现代化,床垫较软且覆盖有保护垫,所以习惯睡硬床的我一开始不太习惯,于是请阿姨把保护垫撤掉了。枕头有软soft、硬firm两种且均给与中英文标示,翻译得也比较准确。话说这家酒店入住的老外还是相当多的,国内外各种电视节目也能满足老外的需求。房间内另配有有茶几、沙发、办公桌,保险柜,也比较适合商务。卫生间非常干净,洗漱用品包装整洁,淋浴水很大并配有晾衣绳。酒店服务热情,基本是随叫随到能迅速满足,赞一个!不足之处在于网络不稳定,晚上高峰时间经常断线,虽然经向酒店抱怨后,为我们免费提供了无线网卡但毕竟不方便,希望能改进网络。早餐似乎有点单调,而且每天变化不大,真惨了我们吃了几乎一样的早餐近3个月啊!另外,希望能提高对优悦会白金会员的主动识别能力。总的来说还是很不错的,非常适合旅游和出差,毕竟是洲际下属的,服务标准化。 17 August 2013
Rated 2.0 out of 5.0 by comfortable room, but inconvenient location staff fail to recognize IHG platinum status, the location is far from metro station if you walk and taxi is not easy to find. 08 August 2013
Rated 5.0 out of 5.0 by 服务很好,非常人性化 上次出差客房非常紧张,我的行程中,有1天客房已满,由于这1天还要搬来搬去麻烦的很,向酒店反映了客观情况后,酒店前台服务人员非常热情的帮我协调了1天的住宿,真心感谢!强力推荐该酒店的人性化服务! 05 August 2013
Rated 4.0 out of 5.0 by warmest smile and helpful tips from front dest/receptionist Girls there are always smile, give you advice by experience and very accurate information like taxi tour duration etc. 25 July 2013
Rated 1.0 out of 5.0 by Unpleasant Service I was on a road trip in Sichuan province and booked this hotel 2 weeks in advance. The hotel staff called me at 3:00 o'clock in the afternoon of 4th July to confirm the room status with me. Which is good because I did not credit the room. The problem was the staff did not acknowledge my need with 3 twin beds rooms but insisted to clarify that I have never booked "twin bed" from my reservation. This is really annoying and definitely would cause inconvenience. Upon my persistence, the sales staff finally permitted me to hold three "twin beds" room with unpleasant voice. Another issue is the Reward Point since I have never received any points or reply upon my submitted form. I guess it is because the Front Office mistakenly put the credit under the other guests account. Have to say the location of the hotel is good with very competitive price, but I would rather choose another nearby hotel or crown plaza next time. 24 July 2013
Rated 4.0 out of 5.0 by Good location The hotel locates inthe down town of Chengdu city. The transportation is quite convinient. 30 June 2013
Rated 5.0 out of 5.0 by Great central city location Very well maintained and comfortable hotel with a great central location, walking distance to major shopping areas and Chengdu services. Lots of eating choices nearby. Breakfast choices were well-prepared. Very helpful staff. Separate tourist/travel service attached to hotel lobby - were able to set up car with driver to major tourist sites outside the city for a reasonable amount on our own schedule. Would definitely stay there again and recommend to others, 25 May 2013
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