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Rated 4.1 out of 5 by 393 reviewers.
Rated 4.0 out of 5.0 by Good location Stayed one night to attend a show in Chester. The hotel is in a good location. Staff were great we asked for directions to the white horse inn on the racecourse and they arranged for us to be taken there by buggy. Good nights sleep. Would definitely stay here in future. 23 December 2014
Rated 4.0 out of 5.0 by A good stay I had a good stay, the the room being very good. Found the bed a bit hard but that may just be me. Well located for Chester. Would be more than happy to stay again 22 December 2014
Rated 3.0 out of 5.0 by Overnight on a Friday This was an overnight following the Company Christmas party. It was overpriced compared to most nights at HIE in the UK. Was adequate for the purpose and nothing more. 15 December 2014
Rated 5.0 out of 5.0 by Good value, comfort and helpful staff As above! Great value for a good location a few minutes walk from Chester centre which was good value for money. The front desk staff (namely Amy) were very helpful. 15 December 2014
Rated 4.0 out of 5.0 by Great location, clean and modern hotel Pleasantly surprised with the holiday inn Chester with free parking, a few minute walk into town, all for a great price. 13 December 2014
Rated 1.0 out of 5.0 by Scruffy, dirty room and awful breakfast I was expecting a similar experience to the generic competition (you know the ones) when booking at this Holiday Inn - i.e. generally clean and comfortable with a reasonable breakfast - nothing special but an ok place to spend the night. Unfortunately Chester Racecourse fell well below these modest expectations in just about every aspect, although it did manage to distinguish itself by providing the worst breakfast experience I can remember having at a hotel (or anywhere to be honest). Free parking and well located for Chester city centre were the only positives, and were outweighed by the scruffy, cramped "family" room and dirty bathroom. Just don't. 10 December 2014
Rated 3.0 out of 5.0 by Handy location We chose the hotel as I am a member of IHG, and the hotel location sorted our purpose for wanting to be within close walking distance of Chester town centre. The hotel was pretty much what we expected, but the smell in the bathroom was awful and needs addressing soon. This problem could be affecting other rooms in the hotel. 10 December 2014
Rated 4.0 out of 5.0 by 9/10 Everything here was good, especially the little thing. Free wifi at a decent speed, free coffee in the lounge for hotel guests, and friendly staff. Only gripe. The radiator in the room is on the same circuit as the lighting so, when you leave your room taking your key card that also activates the light, the heat goes off. This means that on a cold day, you return to a cold room. 07 December 2014
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