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Rated 4.1 out of 5 by 442 reviewers.
Rated 4.0 out of 5.0 by Good value Good location with free parking and free breakfast. Room was spacious and clean and very close to the town centre. Only issue was key card to get into the room kept resetting so had to go to reception every time we needed to get back into the room! I was told on the last day there that this was due to keeping it near a mobile phone or credit card. Other than that every thing was great. 21 March 2015
Rated 5.0 out of 5.0 by Wonderful Staff My husband and I where booked in as an anniversary gift from our children as they knew we wanted to walk on the Chester walls. From the moment we entered the car park the staff on the car park booth and hotel where really nice and friendly. Our room was really nice, clean and comfortable. The only fault we found was the lack of a wardrobe, the pole hangers where too small for coats. Apart from this, the whole experience was very good, we would recommend this hotel and book again in the future. 20 March 2015
Rated 5.0 out of 5.0 by Staff and Service I have just come back from an overnight stay with my disabled mum. The staff were wonderful, on arrival we were offered complimentary coffee and biscuits and again for our evening drink. We needed an additional quilt and pillows and these were promptly given. Staff were cheerful and helpful. 19 March 2015
Rated 4.0 out of 5.0 by Convenient for easy access to Chester town centre We enjoyed our stay at the Holiday Inn Express. Very easy to walk into Chester town centre which was the main purpose of our visit. 14 March 2015
Rated 5.0 out of 5.0 by Overall a pleasant experience I have stayed in many other hotels across the world throughout my life, for both work and pleasure, and this was a very pleasant and stress free experience. I would stay here again without question. Great value for money, super staff, super location so what more can I say. 11 March 2015
Rated 5.0 out of 5.0 by Friendly staff and a very comfortable bed close to centre of Chester Checking in was easy the hotel was ready for us. Reception staff very helpful (ordered taxi's gave us maps of the area and suggestions for restaurants in the town. Checking out was even easier just handed key card back. I have already booked to return to this hotel for a longer stay. 11 March 2015
Rated 3.0 out of 5.0 by Adequate room clean, beds comfortable, door to room very hard to shut. Hot breakfast poor but cold selection available. Reception staff extremely friendly and helpful. 09 March 2015
Rated 4.0 out of 5.0 by Great location. Overall a comfortable stay for a good price. Twin room was a little smaller than I expected but was fine. Good shower. 08 March 2015
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