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Rated 4.1 out of 5 by 566 reviewers.
Rated 5.0 out of 5.0 by Recent Stay Very enjoyable stay, Very helpful and friendly staff.Close to all ameneties. November 23, 2015
Rated 4.0 out of 5.0 OK but hard bed and needs spruce up Well located functional hotel with convenient free parking (unusual in Chester). Public spaces a bit tatty in places and due a visit from the decorators. Clean room, Bed not up to competitor standards, room a bit dated, free internet works. Breakfast OK but basic. Staff efficient and helpful. November 17, 2015
Rated 5.0 out of 5.0 by Great over night stay. Great over night stay in Chester for our son`s graduation ceremony. Plenty of hotel parking and short walking distance to city centre. Lovely simple, self service breakfast. November 11, 2015
Rated 4.0 out of 5.0 by Can be noisy The location of this hotel is ideal for both the city and racecourse. It has a large car park and is very easy to access. Reception is located in the bar area, which means it is not very private, however the staff are always friendly and welcoming. There is a small bar and TV located here. The rooms are only average, though many have been upgraded, they are not large and the walls are thin. Many rooms have connecting doors and that only makes the sound travel further. Generally clean, though the quality of fixtures and fittings is low. Breakfast is very good, with a buffet serving everything except bacon. So if you like your morning rasher, go elsewhere. November 8, 2015
Rated 4.0 out of 5.0 by Comfortable I have stayed at this hotel many times and everything is always good. I have two issues: You can smell breakfast cooking in the bedroom, this is not very pleasant and I have stayed in different rooms and the smell is as bad. The rooms are being refurbished so some of the rooms remain a bit tired and worn. So OK if you get a refurbished one. November 8, 2015
Rated 5.0 out of 5.0 by Excellent staff. Selected Chester racecourse as easy walk to cathedral for graduation ceremony.. From our arrival when the man in the kiosk at parking gate had our name on his list, every member of staff we had any dealings with were polite, cheerful and incredibly efficient. We had a meal at 'The White Horse' in the middle of the racetrack and were very pleasantly surprised to receive a 10% discount as Holiday Inn guests. Son decided to stay on a couple more nights, which was sorted out with great ease and efficiency. It was an absolute pleasure to stay here. November 8, 2015
Rated 5.0 out of 5.0 by great venue with good quality service throughout We had a fantastic time at this hotel. The venue was brilliant and the hotel itself was clean and modern. The staff were polite and helpful throughout and catered for our needs. We were also pleased that breakfast was included in the price. We have used this hotel in the past and will continue to do so as it is good value and good quality November 7, 2015
Rated 3.0 out of 5.0 by Great Location, Poor room This hotel is in a great location if you want to visit the shops or the racecourse. But the room was noisy at all times, due to the poor window seal and the generator outside and close railway line and noisy neighbours. So sleep was disturbed often and especially by the 03:30 train. The cooked breakfast choice was very poor just sausages,beans and scrambled egg. No sign of bacon, fired or boiled eggs, tomatoes, hash browns or any of the other normally available items you would expect. Though the coffee was good. So I would only revisit this hotel if there was an offer on the price.. October 31, 2015
  • 2015-11-27 T11:38:14.151-06:00
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