Rated 4.2 out of 5 by 198
Rated 5.0 out of 5.0 by Lao cai 超出期望值
24 March 2015
Rated 5.0 out of 5.0 by marsh168 cofortable bed and good service
Lady at the front welcome check in desk was kind and provided a level of excellent customer service that would want anyone to come back to this hotel again and again. All staff I encountered were helpful and cheerful in their service.
20 March 2015
Rated 5.0 out of 5.0 by Brittany662 Great Service!
My grandmother is handicap and was unable to get on the beds. The staff was very helpful by bringing a roll away bed for her to sleep on. They also let us have a late checkout. The breakfast had a good variety of foods. The pool and hot tub were a great plus.
13 March 2015
Rated 5.0 out of 5.0 by What a PIA Great service
Great service at this location..I've stayed in other Express locations with not a favorable review.
10 March 2015
Rated 5.0 out of 5.0 by Labrador 4 Enjoyable stay
I was in Chester for a Modular Home set. I was originally supposed to stay for only 2 nights, but due to the weather, my stay was extended to 4 nights. The hotel was very accommodating, as I was unsure about whether or not I needed to stay for the extra days. But they let me keep the same room, at the same rate, which was SO helpful. The people at the hotel were very helpful, and I would stay there again.
06 March 2015
Rated 5.0 out of 5.0 by VF MTB Staff Very Attentive
I've stayed at this hotel many times and every time it's been very comfortable. The best part of staying here is the attention the staff give. They are so nice, attentive to needs that are brought to their attention. They are always willing to make the stay better than it began.
The only downside of staying here is the noise. The building stairs and walls are not very sound proof. So, if someone is talking on the phone loudly or carrying on an heated conversation in the next room, you can hear it. Also, if you aren't staying on the top floor, heavy footsteps and people dropping things is very annoying. The halls are not very "quiet friendly" either. It's the building itself that was not built to be quiet. If there is a sports teamthere or little kids coming back from the pool, the noise can be very loud, especially on the weekend when the pool is open later. Try to stay on the top floor away from the pool side and elevator, if you like it quiet.
05 March 2015
Rated 3.0 out of 5.0 by SLC1234 No blankets
I had booked a room 2 beds 1 pullout sofa.. No blankets/ sheets nothing for pullout. Asked the lady at the desk and was given very quick service! She was great!
04 March 2015
Rated 5.0 out of 5.0 by vallcat21 great accommodation
It was pleasure to stay in this facility. Everytime we stops when we go for skiing.
26 February 2015