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Rated 4.1 out of 5 by 492 reviewers.
Rated 5.0 out of 5.0 by Good firm Bed The beds were firm and were good for great sex but could have been a little bigger for a queen,and bathrooms were clean. 12 September 2014
Rated 5.0 out of 5.0 by Excelente ubicación y amabilidad del personal Un hotel muy bien situado en el downtown de Chicago para acceder con comodidad a los lugares turísticos y de compras. Pequeño y confortable, su personal destaca por su amabilidad y disponen de wifi y acceso al business center gratuito. Totalmente recomendable. 11 September 2014
Rated 5.0 out of 5.0 by Great location The hotel is very well situated and clean. The staff was great, Corey from front desk and Haji really helped in making our visit memorialble. They provided great information. Would definitely return. 11 September 2014
Rated 5.0 out of 5.0 by Magnificent Hotel Cass The Hotel Cass / Holiday Inn Express Magnificent Mile is located very conveniently, only a couple of blocks from the Red Line (L Trains) and close to a bunch of restaurants and shops. Also a couple of car hire places within 2 blocks as well. This is a great little hotel with very friendly staff. A plentiful breakfast is included. My only niggles were that the external noise could be heard through the window and that the air conditioning is quite loud... that said, I sleep with earplugs in anyway so it didn't affect me, 10 September 2014
Rated 4.0 out of 5.0 by Clean The staff was friendly and the room was clean. Breakfast was the typical Holiday Inn Express choices, unfortunately it was a sausage day, not bacon. The room was the smallest hotel room I have ever stayed in. The air conditioning unit was loud and the outside noises were clearly heard in the room. I think next time I stay in Chicago I'm going to try somewhere else. 07 September 2014
Rated 4.0 out of 5.0 by Well located and good staff We stayed at the hotel for 5 nights in total and liked the hotel. Very well located and staff were helpful and courteous. Some guest rooms are however very small but after our first night we were moved to a better, more adequate room which was very satisfactory. We would recommend the hotel to others. 04 September 2014
Rated 3.0 out of 5.0 by WAY TOO SMALL We were here in August 2014 for a One Direction concert. My complaints about this hotel that would have been nice to know ahead of time is the bathrooms are EXTREMELY TINY! My daughter had to change in the bathtub! We had 2 women and 2 girls in our room, this made it very hard. And the elevators were so slow. One morning we waited over 4 minutes for an elevator to come to our floor. I love Holiday Inn Express, but I won't be back to this one. 03 September 2014
Rated 5.0 out of 5.0 by Easy Access and Great Stay I traveled with two of my children and felt safe in the area. We were on foot most of the time and the staff was great at letting us know where bus lines ran and how to get around. Our room was small but very nice and exactly what we needed to relax and sleep. 03 September 2014
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